Customer Service Representative Jobs in Mansfield, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Experienced Bilingual Customer Service Representative
- Irving, TX (20 miles from Mansfield, TX)
- 9 days ago
- Irving, TX (20 miles from Mansfield, TX)
- 9 days ago
Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...
Insurance Sales Representative - Customer Service
- Fort Worth, TX (15 miles from Mansfield, TX)
- 7 hours ago
- Fort Worth, TX (15 miles from Mansfield, TX)
- 7 hours ago
Insurance Sales Representative - Customer Service Freeway Insurance Services America, LLC - 3.2 Fort Worth, TX Job Details Full-time $12 - $18 an hour 14 hours ago Benefits Paid training Health...
Customer Service Fundamentals Career Training Opportunity
- Dallas, TX (24 miles from Mansfield, TX)
- 9 hours ago
- Dallas, TX (24 miles from Mansfield, TX)
- 9 hours ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Mansfield Service - Customer Service Assistant - Part-Time
- Mansfield, TX
- 10 hours ago
- Mansfield, TX
- 10 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
- Arlington, TX (4 miles from Mansfield, TX)
- 11 hours ago
- Arlington, TX (4 miles from Mansfield, TX)
- 11 hours ago
Position Summary: Based in Arlington, TX, the Customer Service Representative will perform essential job functions associated with heat treatment under the direction of the General Manager to meet customer...
Remote Member Service Representative - Part Time
- Dallas, TX (24 miles from Mansfield, TX)
- 11 hours ago
- Dallas, TX (24 miles from Mansfield, TX)
- 11 hours ago
The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Remote WorkIntake Customer Service Advocate
- Dallas, TX (24 miles from Mansfield, TX)
- 11 hours ago
- Dallas, TX (24 miles from Mansfield, TX)
- 11 hours ago
Job Requisition ID: 91837 Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work...
- Grand Prairie, TX (16 miles from Mansfield, TX)
- 11 hours ago
- Grand Prairie, TX (16 miles from Mansfield, TX)
- 11 hours ago
Apply Description Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries...
Member Service Representative (Remote Call Center)
- North Richland Hills, TX (17 miles from Mansfield, TX)
- 14 hours ago
- North Richland Hills, TX (17 miles from Mansfield, TX)
- 14 hours ago
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the world! Position: Member Service Representative Location: North Richland Hills, TX...
- Grand Prairie, TX (16 miles from Mansfield, TX)
- 15 hours ago
- Grand Prairie, TX (16 miles from Mansfield, TX)
- 15 hours ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative....
Customer Service Representative
- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
Customer Service Representative - Remote in CST Requisition Number: 2298307 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization that delivers...
Remote WorkCustomer Service Representative
- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
Job Summary Surya is looking for a customer service representative with a passion for creating loyal customers....
Senior Customer Service Representative - National Remote
- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote Work- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the Dallas Area!! Position: Member Service Representative (working in the Account...
HYBRID Member Service Representative
- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
- Dallas, TX (24 miles from Mansfield, TX)
- 1 day ago
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the Dallas, TX area!! Position: Member Service Representative (working in the Account...
Demographic Data for Mansfield, TX
Moving to Mansfield, TX? Find some basic demographic data about Mansfield, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mansfield, TX
Highest Education Level
Customer Service Representatives in Mansfield, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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