Customer Service Representative Jobs in Lancaster, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- DFW Airport, TX (24 miles from Lancaster, TX)
- 12 days ago
- DFW Airport, TX (24 miles from Lancaster, TX)
- 12 days ago
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative
- Dallas, TX (11 miles from Lancaster, TX)
- 15 days ago
- Dallas, TX (11 miles from Lancaster, TX)
- 15 days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
Customer Service Agent (Weekend)
- Dallas, TX (11 miles from Lancaster, TX)
- 15 days ago
- Dallas, TX (11 miles from Lancaster, TX)
- 15 days ago
LOCATION: Dallas, TX JOB TYPE: Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
- Dallas, TX (11 miles from Lancaster, TX)
- 90+ days ago
- Dallas, TX (11 miles from Lancaster, TX)
- 90+ days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO)...
Full-Time Customer Service Representative
- Dallas, TX (11 miles from Lancaster, TX)
- 90+ days ago
- Dallas, TX (11 miles from Lancaster, TX)
- 90+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Intake Customer Service Advocate
- Dallas, TX (11 miles from Lancaster, TX)
- 2 hours ago
- Dallas, TX (11 miles from Lancaster, TX)
- 2 hours ago
Job Requisition ID: 91837 Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work...
Sales & Customer Service Associate
- Waxahachie, TX (21 miles from Lancaster, TX)
- 3 hours ago
- Waxahachie, TX (21 miles from Lancaster, TX)
- 3 hours ago
Overview Where Better Careers Begin! Massage Envy Waxahachie, TX Do you have a passion for helping others? At the Massage Envy franchise, we support and inspire you to be your best while we work...
Customer Service Representative
- Dallas, TX (11 miles from Lancaster, TX)
- 7 hours ago
- Dallas, TX (11 miles from Lancaster, TX)
- 7 hours ago
Express Employment is looking for a customer service representative for a local packaging company here in the Duncanville area....
Part Time - Outlet Customer Service Associate - Flexible
- Irving, TX (16 miles from Lancaster, TX)
- 9 hours ago
- Irving, TX (16 miles from Lancaster, TX)
- 9 hours ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Customer Service Team Member-99
- Irving, TX (16 miles from Lancaster, TX)
- 10 hours ago
- Irving, TX (16 miles from Lancaster, TX)
- 10 hours ago
Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Pharmacy Customer Service Assoc. Cert
- Mansfield, TX (21 miles from Lancaster, TX)
- 10 hours ago
- Mansfield, TX (21 miles from Lancaster, TX)
- 10 hours ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Rep(06900) - 515 N. Galloway Ave.
- Mesquite, TX (12 miles from Lancaster, TX)
- 11 hours ago
- Mesquite, TX (12 miles from Lancaster, TX)
- 11 hours ago
Company Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...
Restaurant Customer Service Team Member
- Rowlett, TX (22 miles from Lancaster, TX)
- 12 hours ago
- Rowlett, TX (22 miles from Lancaster, TX)
- 12 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
- Irving, TX (16 miles from Lancaster, TX)
- 12 hours ago
- Irving, TX (16 miles from Lancaster, TX)
- 12 hours ago
center experience Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)...
- Desoto, TX (6 miles from Lancaster, TX)
- 13 hours ago
- Desoto, TX (6 miles from Lancaster, TX)
- 13 hours ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
Demographic Data for Lancaster, TX
Moving to Lancaster, TX? Find some basic demographic data about Lancaster, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lancaster, TX
Highest Education Level
Customer Service Representatives in Lancaster, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »