Customer Service Representative Jobs in Killeen, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative
- Animal Wellness Center
- Belton, TX (13 miles from Killeen, TX)
- 13 hours ago
- Belton, TX (13 miles from Killeen, TX)
- 13 hours ago
Veterinary Client Service Representative Department: Receptionists Employment Type: Full Time Location: Belton, Texas Description We aim to break the mold of stuffy and impersonal veterinary care....
In Person5:00 PM Position Type: Temp-to-Hire We are seeking a dedicated Bilingual Customer Service Representative to join a bank in Killeen....
In PersonWere hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and public sector...
In PersonWe are hiring customer service representative to support inbound and outbound customer service projects for Financial Services clients....
In PersonBilingual Bank Customer Services Representative
- MCI Careers
- Killeen, TX
- 2 days ago
- Killeen, TX
- 2 days ago
Were hiring Customer Service Representatives to support banking customers across the country....
In PersonCustomer Service Openings Hiring Immediately
- MCI Careers
- Killeen, TX
- 3 days ago
- Killeen, TX
- 3 days ago
LOCATION: Killeen, TX POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonDescription Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
In PersonCustomer Service Rep(06625) - 5102 E. Veterans Memorial Blvd.
- Domino's
- Killeen, TX
- 7 days ago
- Killeen, TX
- 7 days ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
In PersonCustomer Service Rep(09334) - 200 W. Central Texas Expressway
- Domino's Pizza
- Harker Heights, TX (6 miles from Killeen, TX)
- 9 days ago
- Harker Heights, TX (6 miles from Killeen, TX)
- 9 days ago
Company Description MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
In PersonLOCATION: Killeen, TX POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonFull-Time Customer Service Representative
- MCI Careers
- Killeen, TX
- 10 days ago
- Killeen, TX
- 10 days ago
Were looking for Customer Service Representatives to join our team and provide inbound support, help desk assistance, technical troubleshooting, and back-office processing for both commercial and public...
In Person Full TimeLOCATION: Killeen, TX POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonCustomer Service Representative (Nights)
- MCI Careers
- Killeen, TX
- 10 days ago
- Killeen, TX
- 10 days ago
Were looking for Customer Service Representatives (Nights) to represent some of the worlds most recognized brands during the night shift....
In PersonField Customer Care Representative Trainee
- Texas Farm Bureau Mutual Insurance Company
- Gatesville, TX (20 miles from Killeen, TX)
- 11 days ago
- Gatesville, TX (20 miles from Killeen, TX)
- 11 days ago
Field Customer Care Representative Trainee 4.0 4.0 out of 5 stars 2605 South Business State Highway 36, Gatesville, TX 76528 Texas Farm Bureau Mutual Insurance Company 161 reviews Req #132 Coryell...
In PersonContact Center Customer Service Representative
- MCI Careers
- Killeen, TX
- 11 days ago
- Killeen, TX
- 11 days ago
Join our team as a Customer Service Representative, where youll play a key role in delivering smooth, satisfying experiences for our clients....
In PersonDemographic Data for Killeen, TX
Moving to Killeen, TX? Find some basic demographic data about Killeen, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Killeen, TX
Highest Education Level
Customer Service Representatives in Killeen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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