Customer Service Representative Jobs in Killeen, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Customer Service Rep(06808) - 323 N. Main St.
- Belton, TX (13 miles from Killeen, TX)
- 9 hours ago
- Belton, TX (13 miles from Killeen, TX)
- 9 hours ago
Company Description MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Killeen 02 Service - Customer Service Assistant - Part-Time
- Killeen, TX
- 1 day ago
- Killeen, TX
- 1 day ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Killeen 03 Service - Customer Service Assistant - Part-Time
- Killeen, TX
- 2 days ago
- Killeen, TX
- 2 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Copperas Cove Service - Customer Service Assistant - Part-Time
- Copperas Cove, TX (23 miles from Killeen, TX)
- 3 days ago
- Copperas Cove, TX (23 miles from Killeen, TX)
- 3 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Belton Dairy - Customer Service Rep - Part-Time
- Belton, TX (13 miles from Killeen, TX)
- 3 days ago
- Belton, TX (13 miles from Killeen, TX)
- 3 days ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Store 2741569: 3900 Trimmier Rd, Killeen, Texas 76542 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Gatesville Service - Customer Service Assistant - Part-Time
- Gatesville, TX (20 miles from Killeen, TX)
- 9 days ago
- Gatesville, TX (20 miles from Killeen, TX)
- 9 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Rep(06731) - 11810 N IH 35
- Jarrell, TX (22 miles from Killeen, TX)
- 13 days ago
- Jarrell, TX (22 miles from Killeen, TX)
- 13 days ago
Company Description Job Description As a CSR you will take phone orders as well as walk in orders. You will also need t o help make orders as they need to be prepared. Job duties are also...
Retail Sales Associate / Customer Service
- Harker Heights, TX (6 miles from Killeen, TX)
- 13 days ago
- Harker Heights, TX (6 miles from Killeen, TX)
- 13 days ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Customer Service Representative (Bilingual)
- Copperas Cove, TX (23 miles from Killeen, TX)
- 13 days ago
- Copperas Cove, TX (23 miles from Killeen, TX)
- 13 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
Demographic Data for Killeen, TX
Moving to Killeen, TX? Find some basic demographic data about Killeen, TX below.
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Salary for Customer Service Representative Jobs in Killeen, TX
Highest Education Level
Customer Service Representatives in Killeen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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