Customer Service Representative Jobs in Killeen, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Representative
- Florence, TX (20 miles from Killeen, TX)
- 4 hours ago
- Florence, TX (20 miles from Killeen, TX)
- 4 hours ago
About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial...
Gatesville Service - Customer Service Assistant - Part-Time
- Gatesville, TX (20 miles from Killeen, TX)
- 1 day ago
- Gatesville, TX (20 miles from Killeen, TX)
- 1 day ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Member Service Representative (Full-Time) - Harker Heights
- Harker Heights, TX (6 miles from Killeen, TX)
- 27 days ago
- Harker Heights, TX (6 miles from Killeen, TX)
- 27 days ago
Member Service Representative (Full-Time) - Harker Heights Harker Heights, TX, United States (On-site) Job Description To provide members and prospective members the full range of products and...
Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As an Estimator, you are...
Customer Service Representative
- Gatesville, TX (20 miles from Killeen, TX)
- 29 days ago
- Gatesville, TX (20 miles from Killeen, TX)
- 29 days ago
Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....
SERVICE REPRESENTATIVE DO EVERY DAY?...
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
4X10 Customer Service Representative Full-Time (4 Days a Week)
- Killeen, TX
- 30+ days ago
- Killeen, TX
- 30+ days ago
JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity,...
Customer Account Rep 4X10 Shift Full-Time (4 Days a Week)
- Killeen, TX
- 30+ days ago
- Killeen, TX
- 30+ days ago
JOB TYPE Full-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
JOB TYPE Part-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
4X10 Customer Service Job Openings (Immediately Hiring)
- Killeen, TX
- 30+ days ago
- Killeen, TX
- 30+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Demographic Data for Killeen, TX
Moving to Killeen, TX? Find some basic demographic data about Killeen, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Killeen, TX
Highest Education Level
Customer Service Representatives in Killeen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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