Customer Service Representative Jobs in Irving, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Dallas, TX (8 miles from Irving, TX)
- 21 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 21 hours ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkRepresentative, Client Services - September 2025 (Westlake)
- Westlake, TX (20 miles from Irving, TX)
- 2 hours ago
- Westlake, TX (20 miles from Irving, TX)
- 2 hours ago
Target Class Start Date: September 8, 2025 Are you customer focused and also strive to deliver experiences that foster customer loyalty? Then this might be the right role and opportunity for you!...
- Dallas, TX (8 miles from Irving, TX)
- 2 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 2 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Technical Customer Service Specialist
- Fort Worth, TX (22 miles from Irving, TX)
- 2 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 2 hours ago
Center experience involving customer service, technical support, and knowledge of credit card processing Bilingual (English/Spanish) is beneficial Possesses excellent organizational skills and is comfortable...
Customer Service Representative - TEMP
- Garland, TX (20 miles from Irving, TX)
- 2 hours ago
- Garland, TX (20 miles from Irving, TX)
- 2 hours ago
Summary Responsible for overseeing the daily operations of the Transfer Station Sanitation team, with a focus on waste management support for both commercial and residential customers. Duties...
Customer Service Representative
- Fort Worth, TX (22 miles from Irving, TX)
- 2 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 2 hours ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Brand Engagement Center (BEC), Customer Relations Representative
- Plano, TX (20 miles from Irving, TX)
- 2 hours ago
- Plano, TX (20 miles from Irving, TX)
- 2 hours ago
Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the worlds most admired brands, Toyota is...
Store - MACON, GADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...
Customer Service Representative
- Dallas, TX (8 miles from Irving, TX)
- 3 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 3 hours ago
Waste Connections is looking for a Customer Service Representative to join our team in East Dallas, TX site. This is a very fast paced position similar to a call center position....
- Ft Worth, TX (22 miles from Irving, TX)
- 5 hours ago
- Ft Worth, TX (22 miles from Irving, TX)
- 5 hours ago
Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams....
Customer Service Representative - Remote in CST
- Dallas, TX (8 miles from Irving, TX)
- 5 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 5 hours ago
center experience Telecommuting Requirements: Reside within Central Time Zone Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established...
Remote WorkCustomer Service Rep(06824) - 10045 Macarthur Blvd. #109
- Irving, TX
- 11 hours ago
- Irving, TX
- 11 hours ago
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Customer Service Rep(06961) - 5244 Hwy 360, Ste. 352
- Grand Prairie, TX (3 miles from Irving, TX)
- 11 hours ago
- Grand Prairie, TX (3 miles from Irving, TX)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Irving, TX
Highest Education Level
Customer Service Representatives in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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