Customer Service Representative Jobs in Irving, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 426 Jobs

Work from Home: Customer Service Representative (Healthcare)

  • Sagility
  • Dallas, TX (8 miles from Irving, TX)
  • 30+ days ago
  • Dallas, TX (8 miles from Irving, TX)
  • 30+ days ago

Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: Handle incoming calls promptly and professionally....

Remote

Customer Service Agent (Dallas Fort Worth Airport)

  • SIXT
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago

Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly,...

In Person

Customer Service

  • Core Personnel Staffing
  • Carrollton, TX (10 miles from Irving, TX)
  • 1 hour ago
  • Carrollton, TX (10 miles from Irving, TX)
  • 1 hour ago

Job Position: Customer Service Location: Carrollton, TX 75007 Pay Rate: $18.00/hr Shift: Description: A Customer Service Representative (CSR) is the frontline link between a company and its customers...

In Person

Customer Service Representative

  • Trillium Staffing
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago

Want to apply for Customer Service Representative? To apply for Customer Service Representative enter your email address below....

In Person

Customer Service Scheduler

  • AppleOne
  • Arlington, TX (17 miles from Irving, TX)
  • 1 hour ago
  • Arlington, TX (17 miles from Irving, TX)
  • 1 hour ago

We are seeking a detail-oriented Customer Service Scheduler for a temporary contract opportunity in Arlington, TX. This role is ideal for a customer service professional with strong communication...

In Person

Customer Service Return Agent (Dallas Fort Worth Airport)

  • SIXT
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago

Company Description Job DescriptionReady to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to...

In Person

Customer Service Return Agent (Dallas Fort Worth Int Airport)

  • SIXT
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago

Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly,...

In Person

Customer Service Rep(06923) - 1600 N. Plano Road, Suite 2300

  • Domino's
  • Richardson, TX (16 miles from Irving, TX)
  • 1 hour ago
  • Richardson, TX (16 miles from Irving, TX)
  • 1 hour ago

Company DescriptionWe are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for...

In Person

Veterinary Client Service Representative, DVSC- North Dallas

  • Ethos Veterinary Health
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 hour ago

Veterinary Client Service Representative Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new challenges...

In Person Full Time

Customer Service Rep

  • TEKsystems
  • Irving, TX
  • 2 hours ago
  • Irving, TX
  • 2 hours ago

Now Hiring for Multiple Departments! Onsite in Irving| Contract-to-Hire We're seeking careerminded candidates for several customerfocused and operations roles. Great for anyone who loves...

In Person

TPWD - Customer Service Representative I (Fluctuating Hours)

  • Texas Department of Public Safety
  • Cedar Hill, TX (15 miles from Irving, TX)
  • 2 hours ago
  • Cedar Hill, TX (15 miles from Irving, TX)
  • 2 hours ago

, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1,...

In Person Full Time

FT Key Multi-Location Customer Service Specialist

  • Sherwin Williams
  • Lancaster, TX (16 miles from Irving, TX)
  • 2 hours ago
  • Lancaster, TX (16 miles from Irving, TX)
  • 2 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Customer Service Associate - Morning & Lunch Shift

  • Raising Cane's
  • Garland, TX (20 miles from Irving, TX)
  • 2 hours ago
  • Garland, TX (20 miles from Irving, TX)
  • 2 hours ago

Starting hiring pay at: $ 12.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service Representative

  • Circle K
  • The Colony, TX (18 miles from Irving, TX)
  • 3 hours ago
  • The Colony, TX (18 miles from Irving, TX)
  • 3 hours ago

Store 2742187: 5208 S Colony Blvd, The Colony, Texas 75056 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...

In Person

Customer Service Contact Center Professional

  • Dallas, TX (8 miles from Irving, TX)
  • 3 hours ago
  • Dallas, TX (8 miles from Irving, TX)
  • 3 hours ago

At Freddie Mac, our mission of Making Home Possible is what motivates us, and its at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million...

In Person

Demographic Data for Irving, TX

Moving to Irving, TX? Find some basic demographic data about Irving, TX below.


Local
National
258,344
7,160
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Irving, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Irving, TX offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Irving, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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