Customer Service Representative Jobs in Irving, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (20 miles from Irving, TX)
- 3 days ago
- Liberty Mutual Insurance
- Plano, TX (20 miles from Irving, TX)
- 3 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Customer Service Representative - PT
- DFW Airport, TX (7 miles from Irving, TX)
- 12 days ago
- DFW Airport, TX (7 miles from Irving, TX)
- 12 days ago
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Dallas, TX (8 miles from Irving, TX)
- 90+ days ago
- Dallas, TX (8 miles from Irving, TX)
- 90+ days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO)...
Full-Time Customer Service Representative
- Dallas, TX (8 miles from Irving, TX)
- 90+ days ago
- Dallas, TX (8 miles from Irving, TX)
- 90+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Rep(06900) - 515 N. Galloway Ave.
- Mesquite, TX (19 miles from Irving, TX)
- moments ago
- Mesquite, TX (19 miles from Irving, TX)
- moments ago
Company Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...
Restaurant Customer Service Team Member
- Murphy, TX (23 miles from Irving, TX)
- moments ago
- Murphy, TX (23 miles from Irving, TX)
- moments ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
center experience Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)...
- Desoto, TX (15 miles from Irving, TX)
- 2 hours ago
- Desoto, TX (15 miles from Irving, TX)
- 2 hours ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
Teller / Member Service Representative
- Dallas, TX (8 miles from Irving, TX)
- 4 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 4 hours ago
Company Description FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have...
Lead Customer Service Representative - National Remote
- Dallas, TX (8 miles from Irving, TX)
- 5 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 5 hours ago
As a Lead Customer Service Representative, you'll compassionately deliver an exceptional experience....
Remote WorkCustomer Service Representative Lead - National Remote
- Dallas, TX (8 miles from Irving, TX)
- 5 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 5 hours ago
UMR, UnitedHealthcare ’sthird - party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It's that simple... and it's that rewarding. In...
Remote WorkExperienced Customer Service Representative
- Colleyville, TX (12 miles from Irving, TX)
- 8 hours ago
- Colleyville, TX (12 miles from Irving, TX)
- 8 hours ago
We are looking to add a Customer Service Representative to our team at Posh Paw Resort CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....
Bilingual Customer Service Specialist Zone (Spanish)
- Cedar Hill, TX (15 miles from Irving, TX)
- 8 hours ago
- Cedar Hill, TX (15 miles from Irving, TX)
- 8 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Part Time Customer Service/ Lot Attendant
- Grand Prairie, TX (3 miles from Irving, TX)
- 8 hours ago
- Grand Prairie, TX (3 miles from Irving, TX)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Watauga, TX (18 miles from Irving, TX)
- 8 hours ago
- Watauga, TX (18 miles from Irving, TX)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Irving, TX
Highest Education Level
Customer Service Representatives in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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