Customer Service Representative Jobs in Irving, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Work from Home: Customer Service Representative (Healthcare)
- Sagility
- Dallas, TX (8 miles from Irving, TX)
- 30+ days ago
- Dallas, TX (8 miles from Irving, TX)
- 30+ days ago
Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: Handle incoming calls promptly and professionally....
RemoteCustomer Service Representative Job
- Fyzical
- Carrollton, TX (10 miles from Irving, TX)
- 5 hours ago
- Carrollton, TX (10 miles from Irving, TX)
- 5 hours ago
Apply for FYZICAL's Customer Service Representative job opening today!...
In PersonDelivery Station Customer Service Associate, DSL
- Amazon
- Fort Worth, TX (22 miles from Irving, TX)
- 6 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 6 hours ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
In PersonCustomer Service Associate - Nights/Weekends
- Fort Worth, TX (22 miles from Irving, TX)
- 11 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 11 hours ago
Apply Now Starting hiring pay : $ 12.00 As an important part of our team, Customer Service Associes impact all areas of the customer experience. As the name suggests, your main priority is to...
In PersonMid Cities Beer/Wine - Customer Service Spec - Part time
- HEB
- Euless, TX (8 miles from Irving, TX)
- 11 hours ago
- Euless, TX (8 miles from Irving, TX)
- 11 hours ago
Responsibilities Job Summary: As a Customer Service Specialist, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll...
In Person Part TimeCustomer Service Representative
- Waste Connections
- Dallas, TX (8 miles from Irving, TX)
- 13 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 13 hours ago
Waste Connections is looking for a Customer Service Representative to join our team in East Dallas, TX site. This is a very fast paced position similar to a call center position....
In PersonBilingual Customer Service Representative
- Waste Connections
- Dallas, TX (8 miles from Irving, TX)
- 13 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 13 hours ago
Waste Connections is looking for a Bilingual Customer Service Representative to join our team in East Dallas, TX site. This is a very fast paced position similar to a call center position....
In PersonUniversal Customer Support Representative
- Rise Broadband
- Irving, TX
- 14 hours ago
- Irving, TX
- 14 hours ago
Universal Customer Support Representative (Inbound) Compensation Starting at $20.00/hour (USD) + Monthly Incentive Earning Potential Based on experience Position Overview The Universal Customer...
In PersonCustomer Service Representative
- DHL
- Fort Worth, TX (22 miles from Irving, TX)
- 14 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 14 hours ago
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like...
In Person- Sherwin Williams
- Plano, TX (20 miles from Irving, TX)
- 14 hours ago
- Plano, TX (20 miles from Irving, TX)
- 14 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative
- Americold
- Fort Worth, TX (22 miles from Irving, TX)
- 15 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 15 hours ago
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and...
In PersonCustomer Support Specialist - Dallas, TX
- Accommodations Plus International
- Dallas, TX (8 miles from Irving, TX)
- 15 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 15 hours ago
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making...
In PersonCustomer Service Representative
- chelsey Ford
- Dallas, TX (8 miles from Irving, TX)
- 15 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 15 hours ago
Customer Service Representative (Travel Services) About the Role We are seeking a detail-oriented and customer-focused Customer Service Representative to support travel-related client inquiries and...
RemoteUnder immediate to close supervision, serves internal/external customers by providing product and service information, and resolving product and service problems. Resolves product or service...
In PersonCustomer Service Representative
- AirCo Air Conditioning
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
Customer Service Representative (CSR) Join a Winning Team You're the best, and you want to join a team that recognizes your value, invests in your growth, and gives you the opportunity to succeed....
In PersonDemographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Irving, TX
Highest Education Level
Customer Service Representatives in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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