Customer Service Representative Jobs in Irving, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Work from Home: Customer Service Representative (Healthcare)
- Sagility
- Dallas, TX (8 miles from Irving, TX)
- 30+ days ago
- Dallas, TX (8 miles from Irving, TX)
- 30+ days ago
Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: Handle incoming calls promptly and professionally....
RemoteCustomer Service Agent (Dallas Fort Worth Airport)
- SIXT
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly,...
In Person- Core Personnel Staffing
- Carrollton, TX (10 miles from Irving, TX)
- 1 hour ago
- Carrollton, TX (10 miles from Irving, TX)
- 1 hour ago
Job Position: Customer Service Location: Carrollton, TX 75007 Pay Rate: $18.00/hr Shift: Description: A Customer Service Representative (CSR) is the frontline link between a company and its customers...
In PersonCustomer Service Representative
- Trillium Staffing
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
Want to apply for Customer Service Representative? To apply for Customer Service Representative enter your email address below....
In Person- AppleOne
- Arlington, TX (17 miles from Irving, TX)
- 1 hour ago
- Arlington, TX (17 miles from Irving, TX)
- 1 hour ago
We are seeking a detail-oriented Customer Service Scheduler for a temporary contract opportunity in Arlington, TX. This role is ideal for a customer service professional with strong communication...
In PersonCustomer Service Return Agent (Dallas Fort Worth Airport)
- SIXT
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
Company Description Job DescriptionReady to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to...
In PersonCustomer Service Return Agent (Dallas Fort Worth Int Airport)
- SIXT
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly,...
In PersonCustomer Service Rep(06923) - 1600 N. Plano Road, Suite 2300
- Domino's
- Richardson, TX (16 miles from Irving, TX)
- 1 hour ago
- Richardson, TX (16 miles from Irving, TX)
- 1 hour ago
Company DescriptionWe are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for...
In PersonVeterinary Client Service Representative, DVSC- North Dallas
- Ethos Veterinary Health
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
Veterinary Client Service Representative Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new challenges...
In Person Full TimeNow Hiring for Multiple Departments! Onsite in Irving| Contract-to-Hire We're seeking careerminded candidates for several customerfocused and operations roles. Great for anyone who loves...
In PersonTPWD - Customer Service Representative I (Fluctuating Hours)
- Texas Department of Public Safety
- Cedar Hill, TX (15 miles from Irving, TX)
- 2 hours ago
- Cedar Hill, TX (15 miles from Irving, TX)
- 2 hours ago
, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1,...
In Person Full TimeFT Key Multi-Location Customer Service Specialist
- Sherwin Williams
- Lancaster, TX (16 miles from Irving, TX)
- 2 hours ago
- Lancaster, TX (16 miles from Irving, TX)
- 2 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Associate - Morning & Lunch Shift
- Raising Cane's
- Garland, TX (20 miles from Irving, TX)
- 2 hours ago
- Garland, TX (20 miles from Irving, TX)
- 2 hours ago
Starting hiring pay at: $ 12.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative
- Circle K
- The Colony, TX (18 miles from Irving, TX)
- 3 hours ago
- The Colony, TX (18 miles from Irving, TX)
- 3 hours ago
Store 2742187: 5208 S Colony Blvd, The Colony, Texas 75056 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Contact Center Professional
- Dallas, TX (8 miles from Irving, TX)
- 3 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 3 hours ago
At Freddie Mac, our mission of Making Home Possible is what motivates us, and its at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million...
In PersonDemographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Irving, TX
Highest Education Level
Customer Service Representatives in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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