Customer Service Representative Jobs in Irving, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Experienced Bilingual Customer Service Representative
- Grapevine, TX (10 miles from Irving, TX)
- 10 days ago
- Grapevine, TX (10 miles from Irving, TX)
- 10 days ago
Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (11 miles from Irving, TX)
- 20 days ago
- Addison, TX (11 miles from Irving, TX)
- 20 days ago
The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...
Store - WOR-LEOMINSTER, MA Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Store - DET-ORION TOWNSHIP, MI Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...
Customer Care Specialist II - Regulatory Response - 40013170
- Irving, TX
- 11 hours ago
- Irving, TX
- 11 hours ago
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...
Automotive Customer Service Advisor
- Keller, TX (19 miles from Irving, TX)
- 11 hours ago
- Keller, TX (19 miles from Irving, TX)
- 11 hours ago
Customer Service Advisor (CSA) **Be the Voice of Exceptional Service!** We are seeking a friendly and professional Customer Service Advisor to join our team. If you're passionate about helping...
Customer Service Representative-Fort Worth
- Fort Worth, TX (22 miles from Irving, TX)
- 11 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 11 hours ago
We are seeking a customer-focused, empathetic, and motivated individual to join our team as a Customer Service Representative (CSR)....
Amazon Locker+ Customer Service Associate
- Richardson, TX (16 miles from Irving, TX)
- 21 hours ago
- Richardson, TX (16 miles from Irving, TX)
- 21 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Insurance Sales Representative - Customer Service
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Customer Service and Sale Support
- Farmers Branch, TX (8 miles from Irving, TX)
- 1 day ago
- Farmers Branch, TX (8 miles from Irving, TX)
- 1 day ago
Customer Service and Sales Support Specialist Located: Farmers Branch Pay rate between $18-$20 per hour Monday -Friday from 8:30am - 5pm. Responsibilities: Support the assigned sales...
Mansfield Service - Customer Service Assistant - Part-Time
- Mansfield, TX (20 miles from Irving, TX)
- 1 day ago
- Mansfield, TX (20 miles from Irving, TX)
- 1 day ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
- Arlington, TX (17 miles from Irving, TX)
- 1 day ago
- Arlington, TX (17 miles from Irving, TX)
- 1 day ago
Position Summary: Based in Arlington, TX, the Customer Service Representative will perform essential job functions associated with heat treatment under the direction of the General Manager to meet customer...
Corporate Care Agent - Customer Service
- Southlake, TX (15 miles from Irving, TX)
- 1 day ago
- Southlake, TX (15 miles from Irving, TX)
- 1 day ago
Job Description: Likewize is searching for Corporate Care Agents - Customer Service to join our team at our global headquarters in Southlake, Texas. In this role, you will assist customers by...
Remote Member Service Representative - Part Time
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Remote WorkIntake Customer Service Advocate
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
Job Requisition ID: 91837 Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work...
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Irving, TX
Highest Education Level
Customer Service Representatives in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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