Customer Service Representative Jobs in Houston, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
$18.00/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
$17.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
2025-3005 US - Remote Work from Home Customer Service Rep in a Contractor Role
- Houston, TX
- 18 hours ago
- Houston, TX
- 18 hours ago
US English APR Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your application! Overview Omni...
Remote WorkCustomer Service Representative needed for a subcontracting company. We are seeking someone who is a team player, detail oriented, takes initiative, and is motivated to work!...
Closing Shift - Member Customer Service Representative - Vic Coppinger
- Pearland, TX (15 miles from Houston, TX)
- 5 hours ago
- Pearland, TX (15 miles from Houston, TX)
- 5 hours ago
SUMMARY Provides service and information to current and prospective members through positive communication. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be...
Senior Customer Service Representative
- Houston, TX (11 miles from Houston, TX)
- 5 hours ago
- Houston, TX (11 miles from Houston, TX)
- 5 hours ago
Coordinate with internal teams, including Customer Service Representatives, to ensure efficient handling of record requests....
Job Title: Customer Support Representative II temp-perm Location: Houston, TX 77060 Job Type: Full-Time | On-Site Salary: $18-$19 hr Position Summary: The Customer Support Representative II serves...
- West University Place, TX (4 miles from Houston, TX)
- 6 hours ago
- West University Place, TX (4 miles from Houston, TX)
- 6 hours ago
Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Business Office Customer Service Representative
- Pearland, TX (15 miles from Houston, TX)
- 6 hours ago
- Pearland, TX (15 miles from Houston, TX)
- 6 hours ago
This position follows a hybrid schedule with three in-office days per week Under the supervision of Customer Service Supervisor, the Business Office Customer Service Representative will answer all patient...
Global chemical company has immediate onsite contractor opening for Export Customer Service Support. Great opportunity to get your foot in the door with a global leader within the chemical...
Customer Care Specialist - Call Center
- Barker, TX (19 miles from Houston, TX)
- 11 hours ago
- Barker, TX (19 miles from Houston, TX)
- 11 hours ago
Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take...
- Cypress, TX (24 miles from Houston, TX)
- 13 hours ago
- Cypress, TX (24 miles from Houston, TX)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
VCA Spring Animal Hospital is seeking a Full Time Client Service Representative
- Spring, TX (21 miles from Houston, TX)
- 13 hours ago
- Spring, TX (21 miles from Houston, TX)
- 13 hours ago
VCA Spring Animal Hospital is seeking a Full Time Client Service Representative to join our team! At VCA Spring Animal Hospital, we take our mission statement - World Class Medicine with Hometown...
Sr. Client Service Specialist, Employee Benefits - IAS Southwest Region
- Houston, TX
- 14 hours ago
- Houston, TX
- 14 hours ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
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Salary for Customer Service Representative Jobs in Houston, TX
Highest Education Level
Customer Service Representatives in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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