Customer Service Representative Jobs in Houston, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 306 Jobs

Customer Service Advocate I

  • Houston, TX
  • 1 hour ago
  • Houston, TX
  • 1 hour ago

This temporary opportunity is ideal for someone with strong communication skills and prior healthcare or insurance call center experience....

Customer Service Advocate II

  • Houston, TX
  • 1 hour ago
  • Houston, TX
  • 1 hour ago

This temporary opportunity is ideal for someone with strong communication skills and prior healthcare or insurance call center experience....

Customer Service

  • Houston, TX
  • 7 hours ago
  • Houston, TX
  • 7 hours ago

Hiring Customer Service Representatives to work as a part of the customer service department. Helping customers place their order and answering any questions they may have....

Lead Customer Service Representative

  • Houston, TX
  • 11 hours ago
  • Houston, TX
  • 11 hours ago

Serve as a coach, mentor and monitor for a Customer Service Representative (CSR) team reporting directly to a call center Supervisor....

Customer Service Associate (nomnom Lincoln & Devision Part-Time)

  • Houston, TX
  • 17 hours ago
  • Houston, TX
  • 17 hours ago

Customer Service Associate (nomnom Lincoln & Devision | Part-Time) Par Pacific, - Liberty Park, WA Posted: 6/16/2025 - Expires: 9/14/2025 Job ID: 290525618 Apply Now I have already applied Save...

Paid Panel Immediate Start - Remote Part Time - Customer Service Representative Agent Welcome

  • Humble, TX (17 miles from Houston, TX)
  • 17 hours ago
  • Humble, TX (17 miles from Houston, TX)
  • 17 hours ago

Ability to understand and follow both oral and written instructions Customer Service Representative Agent is not compulsory. US residents only....

Remote Work

Bridgeland Texas Backyard HG - Customer Service Rep - Part-Time

  • Cypress, TX (24 miles from Houston, TX)
  • 17 hours ago
  • Cypress, TX (24 miles from Houston, TX)
  • 17 hours ago

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....

Woodlands 3 Service - Customer Service Assistant - Part-Time

  • Spring, TX (21 miles from Houston, TX)
  • 17 hours ago
  • Spring, TX (21 miles from Houston, TX)
  • 17 hours ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Customer Service Rep(08051) - 4950 Katy Gaston

  • Katy, TX (22 miles from Houston, TX)
  • 17 hours ago
  • Katy, TX (22 miles from Houston, TX)
  • 17 hours ago

General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Window Tellers (Customer Service)

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

GOVERNMENT & NONPROFIT JUNE 12, 2025 Window Tellers (Customer Service) Type Contract to Hire Location Houston, TX Salary $15.00/hour Job ID CB65701655 Join the Harris County Tax Office Team Now...

Specialist 1, FMO Customer Support Agent

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

Specialist 1, FMO Customer Support Agent 228 McCarty, Houston, Texas (US-TX), 77029, United States ID: 22722 Job Description Location: Hattie Mae White Department: Call Center & Data Support 02...

Bilingual Loan Servicing Customer Service Representative

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....

Cross Creek Ranch - FM 1463 & Fulshear Bend - Dairy - Customer Service Spec - Part-Time

  • Katy, TX (22 miles from Houston, TX)
  • 1 day ago
  • Katy, TX (22 miles from Houston, TX)
  • 1 day ago

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in...

Part Time Customer Service Representative

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

We're seeking a Part-Time Customer Service Representative to connect with W-2 workers who have been impacted by recent changes or challenges in their employment....

Remote Work

un Customer Service~Kathy Ireland Laundry~~post ads, make calls, make $$$ (Houston) kathy ireland Laundry image 1 of 2 compensation: Commission + bonus employment type: experience level: no...

Remote Work

Demographic Data for Houston, TX

Moving to Houston, TX? Find some basic demographic data about Houston, TX below.


Local
National
3,198,284
80,547
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Houston, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Houston, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Houston, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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