Customer Service Representative Jobs in Garland, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Experienced Bilingual Customer Service Representative
- Sunnyvale, TX (10 miles from Garland, TX)
- 8 days ago
- Sunnyvale, TX (10 miles from Garland, TX)
- 8 days ago
Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (12 miles from Garland, TX)
- 18 days ago
- Addison, TX (12 miles from Garland, TX)
- 18 days ago
The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...
Online Entry Level WFH Customer Service
- Plano, TX (10 miles from Garland, TX)
- 2 hours ago
- Plano, TX (10 miles from Garland, TX)
- 2 hours ago
Entry Level WFH Customer Service AO SOUTH - Lisa Cassidy Plano, TX, US 3 days ago Quick Job type Full-time Remote Quick Job description Step Into Our Legacy of Protecting Families Since 1951 -...
Remote WorkCustomer Service Representative
- Dallas, TX (14 miles from Garland, TX)
- 2 hours ago
- Dallas, TX (14 miles from Garland, TX)
- 2 hours ago
Customer Service Representative - Remote in CST Requisition Number: 2298307 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization that delivers...
Remote WorkInsurance Customer Service Associate
- Richardson, TX (7 miles from Garland, TX)
- 3 hours ago
- Richardson, TX (7 miles from Garland, TX)
- 3 hours ago
Insurance Customer Service Associate Cindy Montgomery Agency LLC Richardson, TX, US 2 days ago Quick Job type Full-time Quick Job description Cindy Montgomery Agency LLC is a respected insurance...
Customer Service Representative
- Dallas, TX (14 miles from Garland, TX)
- 3 hours ago
- Dallas, TX (14 miles from Garland, TX)
- 3 hours ago
Job Summary Surya is looking for a customer service representative with a passion for creating loyal customers....
- Carrollton, TX (15 miles from Garland, TX)
- 3 hours ago
- Carrollton, TX (15 miles from Garland, TX)
- 3 hours ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means...
Sales Representative Customer Service
- Frisco, TX (21 miles from Garland, TX)
- 4 hours ago
- Frisco, TX (21 miles from Garland, TX)
- 4 hours ago
Sales Representative Customer Service Fisher Agencies American Income Frisco, TX, US 1 day ago Quick Job type Full-time Part-time Quick Job description About Us : Fisher Organization is the New...
Remote WorkRetail Sales Associate / Customer Service
- Fairview, TX (17 miles from Garland, TX)
- 4 hours ago
- Fairview, TX (17 miles from Garland, TX)
- 4 hours ago
Overview Hiring immediately for a retail sales associate / customer service representative in the beauty industry....
Sales & Customer Support Specialist
- Plano, TX (10 miles from Garland, TX)
- 4 hours ago
- Plano, TX (10 miles from Garland, TX)
- 4 hours ago
Sales & Customer Support Specialist Legacy Acquisitions Inc Plano, TX, US 1 day ago Quick Job type Full-time Quick Job description Our team is dedicated to providing exceptional customer...
Insurance Customer Service Representative
- Plano, TX (10 miles from Garland, TX)
- 4 hours ago
- Plano, TX (10 miles from Garland, TX)
- 4 hours ago
Customer Service Representative....
- Carrollton, TX (15 miles from Garland, TX)
- 4 hours ago
- Carrollton, TX (15 miles from Garland, TX)
- 4 hours ago
Customer Success Advocate LifePro Recruitment Carrollton, TX, United States 1 day ago Quick Job type Full-time Part-time Quick Job description Customer Success Advocate (Remote - Commission Only)...
Senior Customer Service Representative - National Remote
- Dallas, TX (14 miles from Garland, TX)
- 6 hours ago
- Dallas, TX (14 miles from Garland, TX)
- 6 hours ago
As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the...
Remote Work- Dallas, TX (14 miles from Garland, TX)
- 6 hours ago
- Dallas, TX (14 miles from Garland, TX)
- 6 hours ago
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the Dallas Area!! Position: Member Service Representative (working in the Account...
HYBRID Member Service Representative
- Dallas, TX (14 miles from Garland, TX)
- 6 hours ago
- Dallas, TX (14 miles from Garland, TX)
- 6 hours ago
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the Dallas, TX area!! Position: Member Service Representative (working in the Account...
Demographic Data for Garland, TX
Moving to Garland, TX? Find some basic demographic data about Garland, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Garland, TX
Highest Education Level
Customer Service Representatives in Garland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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