Customer Service Representative Jobs in Garland, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 455 Jobs

Associate Gold Customer Service Representative Bilingual Spanish & English

Liberty Mutual Insurance
Plano, TX (10 miles from Garland, TX)
4 days ago

Liberty Mutual Insurance
Plano, TX (10 miles from Garland, TX)
4 days ago

We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....

Customer Service Representative - PT

DFW Airport, TX (24 miles from Garland, TX)
13 days ago

DFW Airport, TX (24 miles from Garland, TX)
13 days ago

$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative

Dallas, TX (14 miles from Garland, TX)
15 days ago

Dallas, TX (14 miles from Garland, TX)
15 days ago

LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...

Customer Service Agent (Weekend)

Dallas, TX (14 miles from Garland, TX)
15 days ago

Dallas, TX (14 miles from Garland, TX)
15 days ago

LOCATION: Dallas, TX JOB TYPE: Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...

Inbound Customer Care Agent

Dallas, TX (14 miles from Garland, TX)
90+ days ago

Dallas, TX (14 miles from Garland, TX)
90+ days ago

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO)...

Full-Time Customer Service Representative

Dallas, TX (14 miles from Garland, TX)
90+ days ago

Dallas, TX (14 miles from Garland, TX)
90+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Customer Service Team Member - Full-Time

Irving, TX (20 miles from Garland, TX)
2 hours ago

Irving, TX (20 miles from Garland, TX)
2 hours ago

Store - CAL-SIGNAL HILL, ABDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Support Specialist (Customer Support Management)

Dallas, TX (14 miles from Garland, TX)
2 hours ago

Dallas, TX (14 miles from Garland, TX)
2 hours ago

Customer Support Specialist (Customer Support Management) Company: The Boeing Company Boeing Global Services (BGS) is looking for a Customer Support Specialist (Customer Support Management) (Level...

Customer Service Associate - Temporary

Mesquite, TX (11 miles from Garland, TX)
2 hours ago

Mesquite, TX (11 miles from Garland, TX)
2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

Mesquite, TX (11 miles from Garland, TX)
2 hours ago

Mesquite, TX (11 miles from Garland, TX)
2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Intake Customer Service Advocate

Dallas, TX (14 miles from Garland, TX)
6 hours ago

Dallas, TX (14 miles from Garland, TX)
6 hours ago

Job Requisition ID: 91837 Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work...

Customer Service Representative

Dallas, TX (14 miles from Garland, TX)
11 hours ago

Dallas, TX (14 miles from Garland, TX)
11 hours ago

Express Employment is looking for a customer service representative for a local packaging company here in the Duncanville area....

Part Time - Outlet Customer Service Associate - Flexible

Irving, TX (20 miles from Garland, TX)
13 hours ago

Irving, TX (20 miles from Garland, TX)
13 hours ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...

Customer Service Team Member-99

Irving, TX (20 miles from Garland, TX)
13 hours ago

Irving, TX (20 miles from Garland, TX)
13 hours ago

Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Rep(06900) - 515 N. Galloway Ave.

Mesquite, TX (11 miles from Garland, TX)
15 hours ago

Mesquite, TX (11 miles from Garland, TX)
15 hours ago

Company Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...

View all 455 jobs

Demographic Data for Garland, TX

Moving to Garland, TX? Find some basic demographic data about Garland, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Garland, TX

Local

National

Total Population

245,469

Number of Businesses

4,025

City Size

Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Garland, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Garland, TX offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Garland, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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