Customer Service Representative Jobs in Frisco, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
SENIOR CUSTOMER ADVOCATE - BROKERAGE Type: Full Time Location(s): Frisco, TX 75034, United States Salary: Base Pay Range: $26.54/Hr - $35.10/Hr Job Posting End Date: 2025-08-22-07:00 Job ID:...
Daytime Customer Service Greeter - DFW Airport
- DFW Airport, TX (22 miles from Frisco, TX)
- 6 hours ago
- DFW Airport, TX (22 miles from Frisco, TX)
- 6 hours ago
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Greeter at the Dallas Fort Worth Airport (DFW). This position offers a starting pay $17 /...
Starting hiring pay at: 12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Southlake, TX (23 miles from Frisco, TX)
- 12 hours ago
- Southlake, TX (23 miles from Frisco, TX)
- 12 hours ago
Apply Job Type Full-time Description JOB SUMMARY The Customer Care Representative is a frontline position in our organization and one that deals directly with our customer base daily. This role...
Customer Experience Representative - McKinney
- McKinney, TX (14 miles from Frisco, TX)
- 12 hours ago
- McKinney, TX (14 miles from Frisco, TX)
- 12 hours ago
Are you someone who thrives on patience, loves connecting with others, and genuinely enjoys making customers' days better? Carpet Tech, a local floor cleaning and restoration company, is on the...
Customer Service Representative
- Richardson, TX (16 miles from Frisco, TX)
- 12 hours ago
- Richardson, TX (16 miles from Frisco, TX)
- 12 hours ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Part-Time Customer Service FIS Agent
- DFW Airport, TX (22 miles from Frisco, TX)
- 12 hours ago
- DFW Airport, TX (22 miles from Frisco, TX)
- 12 hours ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
- McKinney, TX (14 miles from Frisco, TX)
- 13 hours ago
- McKinney, TX (14 miles from Frisco, TX)
- 13 hours ago
WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than just a job; it's a chance to make a meaningful impact in the lives of others. Proudly recognized on the Top...
Customer Care Specialist 1 Bilingual
- Corinth, TX (12 miles from Frisco, TX)
- 1 day ago
- Corinth, TX (12 miles from Frisco, TX)
- 1 day ago
The Customer Care Specialist 1 Bilingual provides excellent service to our Members and Customers via phone and in person. They engage in a friendly and professional manner while actively listening...
- Corinth, TX (12 miles from Frisco, TX)
- 1 day ago
- Corinth, TX (12 miles from Frisco, TX)
- 1 day ago
Position Summary The Customer Care Specialist 1 provides excellent service to our Members and Customers via phone and in person. They engage in a friendly and professional manner while actively...
Customer Service Represenative
- Prosper, TX (6 miles from Frisco, TX)
- 1 day ago
- Prosper, TX (6 miles from Frisco, TX)
- 1 day ago
We are looking to add a Customer Service Representative to our team at Windmill Veterinary Center REPORTS TO: General Manager PAY: $15.50/hour + tips CORE RESPONSIBILITES (include but are not limited...
- Garland, TX (21 miles from Frisco, TX)
- 1 day ago
- Garland, TX (21 miles from Frisco, TX)
- 1 day ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
MRP Controller I (Customer Service)
- Roanoke, TX (24 miles from Frisco, TX)
- 1 day ago
- Roanoke, TX (24 miles from Frisco, TX)
- 1 day ago
Salary Not Available Position range in Denton County $31k - $47k Per Year MRP Controller I (Customer Service) RECARO AIRCRAFT SEATING Occupation: Procurement Clerks Location: Roanoke, TX - 76262...
Store Customer Service Specialist
- Denton, TX (17 miles from Frisco, TX)
- 1 day ago
- Denton, TX (17 miles from Frisco, TX)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Westlake, TX (24 miles from Frisco, TX)
- 1 day ago
- Westlake, TX (24 miles from Frisco, TX)
- 1 day ago
Required Qualifications 6-12 months of Customer Service Experience Must be able to complete typing test with a score of 40 WPM or better Preferred Qualifications Bilingual is a plus Call center experience...
Remote WorkDemographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Frisco, TX
Highest Education Level
Customer Service Representatives in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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