Customer Service Representative Jobs in El Paso, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 91 Jobs

Bilingual-Customer Service Advocate (Spanish)

  • El Paso, TX
  • 1 day ago
  • El Paso, TX
  • 1 day ago

Center Experience High School Diploma/GED Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions....

Remote Work

Customer Service/Cashier

  • El Paso, TX
  • 1 day ago
  • El Paso, TX
  • 1 day ago

$10.50 Per Hour (Salary + Commission) Position range in El Paso County $8.67 - $12.23 Per hour Customer Service/Cashier SUERTE Y SALUD LLC Occupation: Cashiers Location: El Paso, TX - 79902...

Delivery Driver/Customer Service

  • El Paso, TX
  • 1 day ago
  • El Paso, TX
  • 1 day ago

Salary Confidential Position range in El Paso County $7.52 - $17.47 Per hour Delivery Driver/Customer Service Speedy's Pizza; BAVI PIZZA LLC Occupation: Driver/Sales Workers Location: El Paso, TX...

Bilingual Spanish/ English Customer Service Representative

  • El Paso, TX
  • 1 day ago
  • El Paso, TX
  • 1 day ago

So, what does a day in life for a Customer Service Representative look like?...

Remote Work

Customer Service Representative

  • El Paso, TX
  • 2 days ago
  • El Paso, TX
  • 2 days ago

Service Center El Paso Mesa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Bilingual Spanish Customer Service Representative

  • El Paso, TX
  • 4 days ago
  • El Paso, TX
  • 4 days ago

Position: Bilingual Customer Service Representative Location: Onsite at 1440 Goodyear Dr El Paso TX 79936 Terms: Full-time ; Bilingual Certification Required At Time Of Interview Pay: $18/hr Join Team...

Customer Service Representative

  • El Paso, TX
  • 4 days ago
  • El Paso, TX
  • 4 days ago

Taking 30-40 inbound calls a day in a queue. Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization. Pinpoints needs for modification...

Customer Service Rep

  • El Paso, TX
  • 5 days ago
  • El Paso, TX
  • 5 days ago

Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in...

Bilingual Customer Service Rep

  • El Paso, TX
  • 5 days ago
  • El Paso, TX
  • 5 days ago

Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in...

Customer Relations Representative (El Paso Water)

  • El Paso, TX
  • 5 days ago
  • El Paso, TX
  • 5 days ago

Customer Relations Representative (El Paso Water) This listing closes on 8/19/2025 at 11:59 PM Mountain Time (US & Canada). Employer City of El Paso Salary $38,908.69 - $56,806.68 Annually...

Retail Customer Service Cashier

  • El Paso, TX
  • 5 days ago
  • El Paso, TX
  • 5 days ago

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...

Customer Service Representative I

  • El Paso, TX
  • 6 days ago
  • El Paso, TX
  • 6 days ago

Join Our Team as a Customer Service Representative I (H) at DATAMARK, Inc.! Are you a friendly voice who loves helping others? Do you enjoy making someone's day a little brighter?...

Retail-Customer Service Team Member

  • El Paso, TX
  • 6 days ago
  • El Paso, TX
  • 6 days ago

Store - EL PASO, TXDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate I

  • San Elizario, TX (18 miles from El Paso, TX)
  • 6 days ago
  • San Elizario, TX (18 miles from El Paso, TX)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Fort Bliss, TX (6 miles from El Paso, TX)
  • 6 days ago
  • Fort Bliss, TX (6 miles from El Paso, TX)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Demographic Data for El Paso, TX

Moving to El Paso, TX? Find some basic demographic data about El Paso, TX below.


Local
National
809,856
14,846
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in El Paso, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in El Paso, TX offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in El Paso, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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