Customer Service Representative Jobs in El Paso, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Emails and possibly verbal on communications with internal or external users* Update Systems and Reports* Read and learn to follow procedures* Record keeping* Computer literate* Bilingual is a...
Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite....
At Sentry, our priority is providing exceptional customer service and we currently have an opening for you to join this exciting team. This is a great opportunity to start or grow your career in a...
Position: Bilingual Customer Service Representative Location: Onsite at 1440 Goodyear Dr El Paso TX 79936 Terms: Full-time Bilingual Certification Required At Time Of Interview Pay: $18/hr Join Team...
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Work Flexibility: Field-based Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- El Paso, TX
- 6 days ago
- El Paso, TX
- 6 days ago
Customer Service Branch Associate / Delivery Driver - Automotive Finishes Sherwin-Williams - 3.8 El Paso, TX Job Details Part-time $14.85 - $18.96 an hour 9 hours ago Qualifications Sales Customer...
Between $16.00 and $18.00 Per Hour DOE (Depends on Experience) Position range in El Paso County $11.65 - $17.70 Per hour Customer Service Representative OMNI FINANCIAL OF NEVADA INC Occupation: Customer...
Immediate need for a talented Customer Service Representative. This is a 06+months contract opportunity with long-term potential and is located in El Paso, TX (Remote)....
Summary: Greet bank customers and provide quality service as a teller and personal banker. Responsibilities: Duties include teller transactions, opening and maintaining new accounts, accept note...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- El Paso, TX
- 8 days ago
- El Paso, TX
- 8 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
General Summary The Customer Service Administrator will be on a team dedicated to servicing customer service representatives and customers of the Lucchese e-commerce business....
Customer Service Representative - BPO Client Relations-Bilingual
- El Paso, TX
- 9 days ago
- El Paso, TX
- 9 days ago
Role Overview: As a Customer Service Representative, you will handle customer inquiries via phone, chat, or email with professionalism and patience....
Demographic Data for El Paso, TX
Moving to El Paso, TX? Find some basic demographic data about El Paso, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in El Paso, TX
Highest Education Level
Customer Service Representatives in El Paso, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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