Call Center Representative Jobs in El Paso, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Fort Bliss, TX (6 miles from El Paso, TX)
- 1 day ago
- Fort Bliss, TX (6 miles from El Paso, TX)
- 1 day ago
Sales Call Center Agent - Training Provided Location: Fort Bliss Company Summary Non-Negotiable Base Pay: $15.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales...
Sales Call Center Agent - Customer Facing
- Anthony, TX (15 miles from El Paso, TX)
- 2 days ago
- Anthony, TX (15 miles from El Paso, TX)
- 2 days ago
Company Summary Non-Negotiable Base Pay: $15.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid Full time training provided! Department Summary...
Sales Call Center Agent - Entry Level
- San Elizario, TX (18 miles from El Paso, TX)
- 2 days ago
- San Elizario, TX (18 miles from El Paso, TX)
- 2 days ago
Company Summary Non-Negotiable Base Pay: $15.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid Full time training provided! Department Summary...
Sales Call Center Agent - Training Provided
- San Elizario, TX (18 miles from El Paso, TX)
- 2 days ago
- San Elizario, TX (18 miles from El Paso, TX)
- 2 days ago
Company Summary Non-Negotiable Base Pay: $15.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid Full time training provided! Department Summary...
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** The **Seasonal Contact Center Agent**...
One (1) year customer service, multi-line call agent and/or call center experience. Healthcare setting preferred....
Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in...
Work-at-Home Call Center Agent
- Fort Bliss, TX (6 miles from El Paso, TX)
- 45+ days ago
- Fort Bliss, TX (6 miles from El Paso, TX)
- 45+ days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Remote Call Center Representative
- Fort Bliss, TX (6 miles from El Paso, TX)
- 45+ days ago
- Fort Bliss, TX (6 miles from El Paso, TX)
- 45+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkCall Center Representative (Bilingual) - Paid Training Provided
- El Paso, TX
- 45+ days ago
- El Paso, TX
- 45+ days ago
knowledge of our wireless products, accessories and pricing plans Accurately respond to customers’ questions regarding billing, devices, product features, troubleshooting, and hardware operation through one-call...
Call Center Representative (09-03)
- Sunland Park, NM (5 miles from El Paso, TX)
- 45+ days ago
- Sunland Park, NM (5 miles from El Paso, TX)
- 45+ days ago
Consistent in attendance and stable work history Proven ability to provide customer service Detail oriented Previous customer service or call center experience is preferred....
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Remote Bilingual Call Center Representative Spanish-English
- El Paso, TX
- 60+ days ago
- El Paso, TX
- 60+ days ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkDemographic Data for El Paso, TX
Moving to El Paso, TX? Find some basic demographic data about El Paso, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in El Paso, TX
Highest Education Level
Call Center Representatives in El Paso, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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