Customer Service Representative Jobs in Dallas, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
- Liberty Mutual Insurance
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Team OMG OrderMyGear (OMG) is the market-leading technology for promotional product distributors, apparel decorators, team dealers, and suppliers to sell branded merchandise across channels. OMG...
Description AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering...
Customer Service - Self Storage Manager
- Euless, TX (16 miles from Dallas, TX)
- moments ago
- Euless, TX (16 miles from Dallas, TX)
- moments ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Remote Customer Service (Billing & Accounts) $125K/PAY + 401K
- Dallas, TX
- 2 hours ago
- Dallas, TX
- 2 hours ago
Now Hiring: Remote Customer Service (Billing & Accounts) Full-Time Work-from-Home Position Pay: $125,000/yr + 401K, Full Benefits & Paid Training We are seeking a **Remote Customer Service Representative...
Remote WorkSenior Customer Service Representative - Remote in Mainland USA
- Dallas, TX
- 2 hours ago
- Dallas, TX
- 2 hours ago
As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkAir Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer...
Customer Service Representative
- Lewisville, TX (24 miles from Dallas, TX)
- 5 hours ago
- Lewisville, TX (24 miles from Dallas, TX)
- 5 hours ago
Customer Service Representative Dallas, TX Salary: $20.50 per hour / $ 41,307.50 annually When you grow, GEICO grows....
Senior Customer Service Representative
- Wylie, TX (22 miles from Dallas, TX)
- 5 hours ago
- Wylie, TX (22 miles from Dallas, TX)
- 5 hours ago
Senior Customer Service Representative Dallas, TX Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience Increase your earning potential!...
Seasonal Customer Service Representative - Galleria Dallas
- Dallas, TX
- 6 hours ago
- Dallas, TX
- 6 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Associate - Morning & Lunch Shift
- Plano, TX (18 miles from Dallas, TX)
- 8 hours ago
- Plano, TX (18 miles from Dallas, TX)
- 8 hours ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative (Multiple position) 3434 Altamoore Road, Dallas, TX 75241 - Hybrid role 6+ month contract with high potential for extension Pay range: $15-20/hr Must Have: SAP and B2B...
Bank Customer Service Representative (FULL-TIME & PART-TIME)
- Dallas, TX
- 11 hours ago
- Dallas, TX
- 11 hours ago
LOCATION: Dallas, TX POSITION OVERVIEW: BANK CUSTOMER SERVICE REPRESENTATIVE We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing...
Dallas Telecom Customer Care Representative (Full-Time)
- Dallas, TX
- 11 hours ago
- Dallas, TX
- 11 hours ago
We believe our customer service representatives are at their best when theyre happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment....
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Dallas, TX
Highest Education Level
Customer Service Representatives in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Problem Resolution
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Scanning
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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