Customer Service Representative Jobs in Dallas, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 487 Jobs

Domain Managing Architect-Digital, Distribution and Customer Service

  • Addison, TX (12 miles from Dallas, TX)
  • 1 day ago
  • Addison, TX (12 miles from Dallas, TX)
  • 1 day ago

The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...

Customer Service

  • Dallas, TX
  • 18 days ago
  • Dallas, TX
  • 18 days ago

JOB SUMMARY Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service...

Bilingual-Warehouse Customer Service Rep-Garland-$18 Per Hour

  • Garland, TX (14 miles from Dallas, TX)
  • 8 hours ago
  • Garland, TX (14 miles from Dallas, TX)
  • 8 hours ago

Bilingual Customer Service Representative (CSR), Exp in Clerical Warehouse Environment a must. Hours: 8:00 am to 5:00 PM, M-F some OT may be required....

Customer Service Representative

  • Irving, TX (8 miles from Dallas, TX)
  • 8 hours ago
  • Irving, TX (8 miles from Dallas, TX)
  • 8 hours ago

Overview : We are currently seeking a Customer Service Representative. This role will be based in the Irving, TX area....

Part Time Customer Service Experience

  • Irving, TX (8 miles from Dallas, TX)
  • 8 hours ago
  • Irving, TX (8 miles from Dallas, TX)
  • 8 hours ago

Store - BAY-FREMONT, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Stocking Customer Service Associate

  • Irving, TX (8 miles from Dallas, TX)
  • 8 hours ago
  • Irving, TX (8 miles from Dallas, TX)
  • 8 hours ago

Store - DC-SILVER SPRING, MDDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...

Retail Customer Service Cashier

  • Rockwall, TX (22 miles from Dallas, TX)
  • 9 hours ago
  • Rockwall, TX (22 miles from Dallas, TX)
  • 9 hours ago

Req ID: 458868 Address: 1990 E. I-30 Rockwall, TX, 75087 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Agent

  • Lancaster, TX (11 miles from Dallas, TX)
  • 12 hours ago
  • Lancaster, TX (11 miles from Dallas, TX)
  • 12 hours ago

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of...

Sr. Consumer Loan Specialist - Sales Customer Service

  • Arlington, TX (23 miles from Dallas, TX)
  • 16 hours ago
  • Arlington, TX (23 miles from Dallas, TX)
  • 16 hours ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time

  • Arlington, TX (23 miles from Dallas, TX)
  • 22 hours ago
  • Arlington, TX (23 miles from Dallas, TX)
  • 22 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Patient Customer Support Specialist

  • Dallas, TX
  • 22 hours ago
  • Dallas, TX
  • 22 hours ago

center experience "The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual...

Member Service Representative - Mid Shift Or Late Shift

  • Dallas, TX
  • 23 hours ago
  • Dallas, TX
  • 23 hours ago

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the Dallas/Fort Worth, TX area to start on July 28th! ALL CANDIDATES MUST BE LOCATED...

Customer Service Assistant II

  • Mansfield, TX (24 miles from Dallas, TX)
  • 23 hours ago
  • Mansfield, TX (24 miles from Dallas, TX)
  • 23 hours ago

Customer Service Assistant II Location MANSFIELD TEXAS Hours Needed M-F, 11:00 AM - 8:00 PM Requisition Number 18446 Apply Now ( Title: Customer Service AssistantLocation: Mansfield, TX The...

Customer Service Associate

  • Dallas, TX
  • 23 hours ago
  • Dallas, TX
  • 23 hours ago

Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...

Customer Support Representative

  • Dallas, TX
  • 1 day ago
  • Dallas, TX
  • 1 day ago

Were looking for customer service representatives working from home.This upcoming assignment will run from September/October through December 15....

Demographic Data for Dallas, TX

Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.


Local
National
1,377,042
41,647
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Dallas, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Dallas, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Dallas, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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