Customer Service Representative Jobs in Copperas Cove, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Restaurant Customer Service Team Member
- Killeen, TX (23 miles from Copperas Cove, TX)
- 15 hours ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 15 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Gatesville Service - Customer Service Assistant - Part-Time
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 1 day ago
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 1 day ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Airport Agent - Ramp and Customer Service
- Killeen, TX (23 miles from Copperas Cove, TX)
- 7 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 7 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Service Representative
- Killeen, TX (23 miles from Copperas Cove, TX)
- 29 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 29 days ago
Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As an Estimator, you are...
Customer Service Representative
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 29 days ago
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 29 days ago
Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....
Customer Service Agent (Hiring Immediately)
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
SERVICE REPRESENTATIVE DO EVERY DAY?...
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
4X10 Customer Service Representative Full-Time (4 Days a Week)
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity,...
Customer Account Rep 4X10 Shift Full-Time (4 Days a Week)
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
JOB TYPE Full-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
Customer Service Agent (Weekend)
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
JOB TYPE Part-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
Bilingual Customer Service Representative
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Bank Customer Service Representative
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
4X10 Customer Service Job Openings (Immediately Hiring)
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Insurance Customer Service Agent (P&C Licensed)
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 30+ days ago
JOB TYPE Full-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
Demographic Data for Copperas Cove, TX
Moving to Copperas Cove, TX? Find some basic demographic data about Copperas Cove, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Copperas Cove, TX
Highest Education Level
Customer Service Representatives in Copperas Cove, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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