Customer Service Representative Jobs in Colleyville, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Experienced Bilingual Customer Service Representative
- Grapevine, TX (5 miles from Colleyville, TX)
- 7 days ago
- Grapevine, TX (5 miles from Colleyville, TX)
- 7 days ago
Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (18 miles from Colleyville, TX)
- 17 days ago
- Addison, TX (18 miles from Colleyville, TX)
- 17 days ago
The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...
Retail Customer Service Team Member-1
- Irving, TX (12 miles from Colleyville, TX)
- moments ago
- Irving, TX (12 miles from Colleyville, TX)
- moments ago
Store - BALT-WESTMINSTER, MDDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...
Customer Account Representative
- Denton, TX (22 miles from Colleyville, TX)
- 1 hour ago
- Denton, TX (22 miles from Colleyville, TX)
- 1 hour ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Care Specialist II - Regulatory Response
- Dallas, TX (21 miles from Colleyville, TX)
- 9 hours ago
- Dallas, TX (21 miles from Colleyville, TX)
- 9 hours ago
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...
Senior Customer Advocate - Brokerage
- Dallas, TX (21 miles from Colleyville, TX)
- 12 hours ago
- Dallas, TX (21 miles from Colleyville, TX)
- 12 hours ago
Senior Customer Advocate - Brokerage The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver phone-based, world-class customer service. This job...
Customer Service Liaison Radiology
- Richardson, TX (24 miles from Colleyville, TX)
- 13 hours ago
- Richardson, TX (24 miles from Colleyville, TX)
- 13 hours ago
Hours of Work : TBA Days Of Week : TBA Work Shift : Job Description : Your Job: In this role, the Customer Service Liaison will be responsible for providing exceptional customer service to all...
- Dallas, TX (21 miles from Colleyville, TX)
- 13 hours ago
- Dallas, TX (21 miles from Colleyville, TX)
- 13 hours ago
Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will...
Customer Experience Representative, Core Services
- Westlake, TX (9 miles from Colleyville, TX)
- 13 hours ago
- Westlake, TX (9 miles from Colleyville, TX)
- 13 hours ago
Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the...
Retail Customer Service Specialist
- Dallas, TX (21 miles from Colleyville, TX)
- 13 hours ago
- Dallas, TX (21 miles from Colleyville, TX)
- 13 hours ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Care Representative I
- Grand Prairie, TX (11 miles from Colleyville, TX)
- 14 hours ago
- Grand Prairie, TX (11 miles from Colleyville, TX)
- 14 hours ago
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
Customer Service - Self Storage Manager
- Mansfield, TX (22 miles from Colleyville, TX)
- 18 hours ago
- Mansfield, TX (22 miles from Colleyville, TX)
- 18 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Corinth, TX (22 miles from Colleyville, TX)
- 23 hours ago
- Corinth, TX (22 miles from Colleyville, TX)
- 23 hours ago
Service Center Corinth JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Coppell, TX (10 miles from Colleyville, TX)
- 1 day ago
- Coppell, TX (10 miles from Colleyville, TX)
- 1 day ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
- North Richland Hills, TX (9 miles from Colleyville, TX)
- 1 day ago
- North Richland Hills, TX (9 miles from Colleyville, TX)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Colleyville, TX
Moving to Colleyville, TX? Find some basic demographic data about Colleyville, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Colleyville, TX
Highest Education Level
Customer Service Representatives in Colleyville, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »