Customer Service Representative Jobs in Austin, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full Time - Bilingual Customer Service Representative $20.00hr and Up
- Austin, TX
- moments ago
- Austin, TX
- moments ago
We are looking for a Full Time Front Sales Counter member to add to our staff. This person will need to be: - Bilingual - Have Basic Math Skills - Punctual - Dependable - Detail oriented - Good...
- Buda, TX (11 miles from Austin, TX)
- 2 hours ago
- Buda, TX (11 miles from Austin, TX)
- 2 hours ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
- Round Rock, TX (22 miles from Austin, TX)
- 2 hours ago
- Round Rock, TX (22 miles from Austin, TX)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description : We are immediately hiring a Customer Service Representative for our Supply Chain Solutions division....
Front Desk / Customer Service Agent
- Round Rock, TX (22 miles from Austin, TX)
- 3 hours ago
- Round Rock, TX (22 miles from Austin, TX)
- 3 hours ago
Hyatt Place Austin/Round Rock 420 Sundance Parkway Round Rock, TX 78681 Hotel with 138 Rooms Managed By Tudor Hotel Management, LLC Hyatt discounts world-wide and a flexible schedule! Apply Now...
Customer Service Representative
- Cedar Park, TX (19 miles from Austin, TX)
- 7 hours ago
- Cedar Park, TX (19 miles from Austin, TX)
- 7 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Job Title Customer Service Associate II - Part Time-1 Agency Tarleton State University Department Campus Bookstore Proposed Minimum Salary Commensurate Job Location Stephenville, Texas Job Type...
Job Description The Customer Service Representative role provides unbiased assistance to Medicaid Providers, clients and or third party submitters with questions regarding eligibility, medical claims...
As a CSR, you'll utilize your strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and...
Staffmark is hiring a Bilingual Customer Service Representative to join a dynamic and fast-paced team in Austin, TX....
Insurance Sales Representative - Customer Service
- Pflugerville, TX (17 miles from Austin, TX)
- 23 hours ago
- Pflugerville, TX (17 miles from Austin, TX)
- 23 hours ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Kim's Cleaners is looking for a Customer Service Representative for our store in Clarksville, Anthony's Laundry and Dry Cleaning. Please call to set an interview......
Job Summary As a Customer Support Specialist, you'll be the first point of contact for our customers, providing friendly and efficient support via email, phone, and virtual sessions. This role is...
Overview Position : Customer Care Specialist II Location - Remote Pay: $20 - $23/hr. DOE Incentives: Quarterly bonus, shift differential, bilingual differential and award programs. Class Start...
Remote WorkDemographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Austin, TX
Highest Education Level
Customer Service Representatives in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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