Customer Service Representative Jobs in Austin, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service & E-Commerce Supervisor - Full Time
- Bee Cave, TX (10 miles from Austin, TX)
- 2 hours ago
- Bee Cave, TX (10 miles from Austin, TX)
- 2 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Rep(6672) - 115 S Lakeline Blvd Ste 115
- Cedar Park, TX (19 miles from Austin, TX)
- 9 hours ago
- Cedar Park, TX (19 miles from Austin, TX)
- 9 hours ago
We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....
Customer Service Rep(09361) - 11805 Bee Cave Rd, #200
- Bee Cave, TX (10 miles from Austin, TX)
- 9 hours ago
- Bee Cave, TX (10 miles from Austin, TX)
- 9 hours ago
CSRAdditional InformationAll your information will be kept confidential according to EEO guidelines.
What are we looking for At Cosentino (cosentino) we are looking for a Customer Service Representative located in Austin, TX, who will have the opportunity to work in a multinational environment, in...
Customer Service Rep(6489) - 14420 Ronald Reagan Blvd
- Cedar Park, TX (19 miles from Austin, TX)
- 12 hours ago
- Cedar Park, TX (19 miles from Austin, TX)
- 12 hours ago
We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....
Customer Service Rep(06610)- 4631 Airport Blvd Ste 124
- Austin, TX
- 13 hours ago
- Austin, TX
- 13 hours ago
Company Description Job Description CSR Job description: Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card payments. Promote pizza products and specials....
Position Type: Technology and Creative Development/Technical Specialist I Date Posted: 5/27/2025 Location: Education Service Center Region 13 - 104 District: Education Service Center Region...
Customer Service Representative (PST and MST Time Zones)
- Austin, TX
- 16 hours ago
- Austin, TX
- 16 hours ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Store - AUS-WESTLAKE, TXDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Are you passionate about crafting elegant solutions to complex problems? Join the Device, Digital and Alexa Support (D2AS) technology organization as we innovate on behalf of Amazon's Digital and...
Are you passionate about crafting elegant solutions to complex problems? Join the Device, Digital and Alexa Support (D2AS) technology organization as we innovate on behalf of Amazon's Digital and...
Client Service Specialist Req #743 Encino Building #2, Austin, Texas, United States of America Job Description Posted Tuesday, June 24, 2025 at 12:00 AM ABOUT US: Come join the dynamic team at...
Customer Service Rep(08059) - 1400 E. Old Settlers Blvd. Ste 300
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Customer Service Representative Austin, TX Customer Service Representative | $28-$32/hr | Remote (U.S....
Customer Service Rep(06417) - 1920 Sam Bass Rd.
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Austin, TX
Highest Education Level
Customer Service Representatives in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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