Customer Service Representative Jobs in Austin, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Round Rock 04 (E Palm Valley/Aw Grimes) Service - Customer Service Assistant - Part-Time
- Round Rock, TX (22 miles from Austin, TX)
- 10 hours ago
- Round Rock, TX (22 miles from Austin, TX)
- 10 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Austin 26 (Parmer/Whitestone) Service - Customer Service Assistant - Part-Time
- Cedar Park, TX (19 miles from Austin, TX)
- 10 hours ago
- Cedar Park, TX (19 miles from Austin, TX)
- 10 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Customer Service Representative - Work From Home
- Kyle, TX (16 miles from Austin, TX)
- 15 hours ago
- Kyle, TX (16 miles from Austin, TX)
- 15 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkStore - AUS-LAKELINE, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Float North Austin Region - Branch Member Service Representative - Full Time with Sign-On Bonus
- Austin, TX
- 1 day ago
- Austin, TX
- 1 day ago
and Requirements The RBFCU Branch Operations Team is seeking a full time float for our North Austin Region starting at $20.00/hour! Bilingual in Spanish and English? Employees can earn an...
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Representative
- Pflugerville, TX (17 miles from Austin, TX)
- 1 day ago
- Pflugerville, TX (17 miles from Austin, TX)
- 1 day ago
Service Representative....
Customer Service / Office Assistant
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
Hiring Office Staff Business is Under Transition, and we are currently making important updates to our office. We are looking for passionate staff. Our office provides multiple professional...
Bilingual Senior Member Service Representative
- Round Rock, TX (22 miles from Austin, TX)
- 2 days ago
- Round Rock, TX (22 miles from Austin, TX)
- 2 days ago
Job Details Job Location : Round Rock Branch - Round Rock, TX Salary Range : Undisclosed Description Bilingual Senior Member Service Representative Were looking for dynamic, extraordinary people...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Annuity Call Center, you'll have an opportunity to develop highly personalized...
Unlock Your Potential as a Customer Service Representative (CSR)!...
Remote WorkWere looking for an exceptional Customer Service Representative (CSR) to join our talented and friendly team!...
Customer Service Rep(6496) - 651 N. US Hwy. 183 Suite 190
- Leander, TX (23 miles from Austin, TX)
- 3 days ago
- Leander, TX (23 miles from Austin, TX)
- 3 days ago
We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....
Customer Service Rep(09272)- 5317 Nuckols Crossing Rd Domino's Franchise - 3.4 Austin, TX Job Details Full-time Estimated: $17.9K - $23.4K a year 7 hours ago Qualifications Entry level Full Job...
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Austin, TX
Highest Education Level
Customer Service Representatives in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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