Customer Service Representative Jobs in Arlington, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 462 Jobs

Customer Service Branch Associate - Automotive Finishes

  • Dallas, TX (23 miles from Arlington, TX)
  • 4 days ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 4 days ago

This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...

Customer Service Sales Representative

  • Fort Worth, TX (11 miles from Arlington, TX)
  • 1 day ago
  • Fort Worth, TX (11 miles from Arlington, TX)
  • 1 day ago

6174 - Alliance - 2801 Citadel Spring Drive, Fort Worth, Texas, 76177 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Service Representative

  • Dallas, TX (23 miles from Arlington, TX)
  • 1 day ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 1 day ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Service Representative

  • Keller, TX (21 miles from Arlington, TX)
  • 4 hours ago
  • Keller, TX (21 miles from Arlington, TX)
  • 4 hours ago

Handyman Connection Grapevine has an opening for a Customer Service Representative. Our customers love us!...

Retail Customer Service

  • Dallas, TX (23 miles from Arlington, TX)
  • 10 hours ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 10 hours ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Technical Customer Service Specialist

  • Fort Worth, TX (11 miles from Arlington, TX)
  • 10 hours ago
  • Fort Worth, TX (11 miles from Arlington, TX)
  • 10 hours ago

Center experience involving customer service, technical support, and knowledge of credit card processing Bilingual (English/Spanish) is beneficial Possesses excellent organizational skills and is comfortable...

Customer Service Representative

  • Fort Worth, TX (11 miles from Arlington, TX)
  • 10 hours ago
  • Fort Worth, TX (11 miles from Arlington, TX)
  • 10 hours ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Care Specialist II

  • Irving, TX (17 miles from Arlington, TX)
  • 10 hours ago
  • Irving, TX (17 miles from Arlington, TX)
  • 10 hours ago

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...

Customer Service Associate

  • Irving, TX (17 miles from Arlington, TX)
  • 10 hours ago
  • Irving, TX (17 miles from Arlington, TX)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Team Member-4

  • Irving, TX (17 miles from Arlington, TX)
  • 10 hours ago
  • Irving, TX (17 miles from Arlington, TX)
  • 10 hours ago

Store - MACON, GADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...

Customer Service Representative

  • Dallas, TX (23 miles from Arlington, TX)
  • 11 hours ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 11 hours ago

Waste Connections is looking for a Customer Service Representative to join our team in East Dallas, TX site. This is a very fast paced position similar to a call center position....

Sr. Asst, Customer Service

  • Ft Worth, TX (11 miles from Arlington, TX)
  • 13 hours ago
  • Ft Worth, TX (11 miles from Arlington, TX)
  • 13 hours ago

Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams....

Customer Service Representative - Remote in CST

  • Dallas, TX (23 miles from Arlington, TX)
  • 13 hours ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 13 hours ago

center experience Telecommuting Requirements: Reside within Central Time Zone Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established...

Remote Work

Customer Service Rep(06824) - 10045 Macarthur Blvd. #109

  • Irving, TX (17 miles from Arlington, TX)
  • 19 hours ago
  • Irving, TX (17 miles from Arlington, TX)
  • 19 hours ago

Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.

Customer Service Rep(06961) - 5244 Hwy 360, Ste. 352

  • Grand Prairie, TX (14 miles from Arlington, TX)
  • 19 hours ago
  • Grand Prairie, TX (14 miles from Arlington, TX)
  • 19 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Demographic Data for Arlington, TX

Moving to Arlington, TX? Find some basic demographic data about Arlington, TX below.


Local
National
399,281
8,054
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Arlington, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Arlington, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Arlington, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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