Call Center Representative Jobs in Arlington, TX

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 45 Jobs

AXS _Contact Center Representative I

Dallas, TX (23 miles from Arlington, TX)
2 days ago

Dallas, TX (23 miles from Arlington, TX)
2 days ago

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000...

Call Center Customer Service WFM REMOTE

Irving, TX (17 miles from Arlington, TX)
2 days ago

Irving, TX (17 miles from Arlington, TX)
2 days ago

Call Center Call Center Customer Service WFM REMOTE Remote, MD Posted: 8/14/2025 Job Description Job ID#: 72627 Job Category: Call Center Position Type: *W2 Duration: Temporary Shift: 1 Positions...

Remote Work

Call Center Agent (Contact Center) (49506)

Bedford, TX (15 miles from Arlington, TX)
2 days ago

Bedford, TX (15 miles from Arlington, TX)
2 days ago

Call Center Agent (Contact Center) Job Details Job Location Contact Center-Other Blood Centers - Bedford, TX Position Type Full Time Education Level High School Diploma / GED Equivalent Job Shift...

Patient Services Representative - Call Center

Dallas, TX (23 miles from Arlington, TX)
4 days ago

Dallas, TX (23 miles from Arlington, TX)
4 days ago

Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned. Key Functions: Provides excellent customer service to patients by...

Contact Center Customer Care Associate (Bilingual)

Dallas, TX (23 miles from Arlington, TX)
4 days ago

Dallas, TX (23 miles from Arlington, TX)
4 days ago

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched...

Call Center Representative - Full-Time (9am-6pm shift)

Fort Worth, TX (11 miles from Arlington, TX)
4 days ago

Fort Worth, TX (11 miles from Arlington, TX)
4 days ago

Love Helping People? Join EECU as a Member Services Representative! Are you passionate about delivering exceptional member service? Ready to be part of a team that values professionalism,...

CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

Dallas, TX (23 miles from Arlington, TX)
5 days ago

Dallas, TX (23 miles from Arlington, TX)
5 days ago

LOCATION Dallas, TX POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound...

BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

Dallas, TX (23 miles from Arlington, TX)
5 days ago

Dallas, TX (23 miles from Arlington, TX)
5 days ago

LOCATION Dallas, TX POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer...

Contact Center Agent

Fort Worth, TX (11 miles from Arlington, TX)
7 days ago

Fort Worth, TX (11 miles from Arlington, TX)
7 days ago

A Day in the Life of a Contact Center Agent As a Contact Center Agent, you are the initial liaison between First Onsite and our valued customers. You resolve issues and address inquiries...

Member Support Representative ( Mon-Fri 7am-4pm) @ MSC Las Colinas

Irving, TX (17 miles from Arlington, TX)
8 days ago

Irving, TX (17 miles from Arlington, TX)
8 days ago

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond...

TOLLING SPANISH CALL CENTER REPRESENTATIVE (Full-Time)

Dallas, TX (23 miles from Arlington, TX)
10 days ago

Dallas, TX (23 miles from Arlington, TX)
10 days ago

LOCATION: Dallas, TX POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound...

TOLLING CALL CENTER REPRESENTATIVE (Full-Time)

Dallas, TX (23 miles from Arlington, TX)
10 days ago

Dallas, TX (23 miles from Arlington, TX)
10 days ago

LOCATION: Dallas, TX POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound...

TX Remote Medical Call Center Rep Weekly Pay $16/hr

Dallas, TX (23 miles from Arlington, TX)
12 days ago

Dallas, TX (23 miles from Arlington, TX)
12 days ago

Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team....

Remote Work

Client Support Specialist - Payroll Client Support Specialist - Payroll

Dallas, TX (23 miles from Arlington, TX)
12 days ago

Dallas, TX (23 miles from Arlington, TX)
12 days ago

Client Support Specialist - Payroll ADP 4.4 ( ) Dallas, TX Why you should apply for a job to ADP : Ranked as one of the 4.4/5 in overall job satisfaction 4.5/5 in supportive management 91% say...

Call Center Rep With Bachelors Degree

Irving, TX (17 miles from Arlington, TX)
13 days ago

Irving, TX (17 miles from Arlington, TX)
13 days ago

Two positions available with an auto finance company, and you will be interviewing for both roles. You need to be open to both opportunities, as manager will decide which role they would like to...

View all 45 jobs

Demographic Data for Arlington, TX

Moving to Arlington, TX? Find some basic demographic data about Arlington, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Arlington, TX

Local

National

Total Population

399,281

Number of Businesses

8,054

City Size

Large

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Arlington, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Arlington, TX offer the following education background

High School or GED

32.7%

Bachelor's Degree

25.2%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Arlington, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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