Customer Service Representative Jobs in Anna, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 140 Jobs
Brown & Brown Inc

Bilingual Customer Service Representative

Health Special Risk, Inc. is seeking a Bilingual Customer Service Representative (English/Spanish) to join our team in Plano, TX....

Remote Work

Customer Service - Self Storage Manager

  • Plano, TX (22 miles from Anna, TX)
  • moments ago
  • Plano, TX (22 miles from Anna, TX)
  • moments ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Senior Customer Advocate - Brokerage

  • Frisco, TX (21 miles from Anna, TX)
  • 13 hours ago
  • Frisco, TX (21 miles from Anna, TX)
  • 13 hours ago

SENIOR CUSTOMER ADVOCATE - BROKERAGE Type: Full Time Location(s): Frisco, TX 75034, United States Salary: Base Pay Range: $26.54/Hr - $35.10/Hr Job Posting End Date: 2025-08-22-07:00 Job ID:...

Customer Service Associate - Lunch/Afternoon Shift

  • Frisco, TX (21 miles from Anna, TX)
  • 16 hours ago
  • Frisco, TX (21 miles from Anna, TX)
  • 16 hours ago

Starting hiring pay at: 12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Experience Representative - McKinney

  • McKinney, TX (11 miles from Anna, TX)
  • 19 hours ago
  • McKinney, TX (11 miles from Anna, TX)
  • 19 hours ago

Are you someone who thrives on patience, loves connecting with others, and genuinely enjoys making customers' days better? Carpet Tech, a local floor cleaning and restoration company, is on the...

Customer Service Rep

  • McKinney, TX (11 miles from Anna, TX)
  • 20 hours ago
  • McKinney, TX (11 miles from Anna, TX)
  • 20 hours ago

WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than just a job; it's a chance to make a meaningful impact in the lives of others. Proudly recognized on the Top...

Customer Service Represenative

  • Prosper, TX (16 miles from Anna, TX)
  • 1 day ago
  • Prosper, TX (16 miles from Anna, TX)
  • 1 day ago

We are looking to add a Customer Service Representative to our team at Windmill Veterinary Center REPORTS TO: General Manager PAY: $15.50/hour + tips CORE RESPONSIBILITES (include but are not limited...

PS Customer Service Representative - Bilingual Remote

  • Frisco, TX (21 miles from Anna, TX)
  • 1 day ago
  • Frisco, TX (21 miles from Anna, TX)
  • 1 day ago

JOB SUMMARY The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients....

Remote Work

Customer Service Associate

  • Allen, TX (18 miles from Anna, TX)
  • 1 day ago
  • Allen, TX (18 miles from Anna, TX)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(06876) - 913 W. Stacy Rd., Suite 160

  • Allen, TX (18 miles from Anna, TX)
  • 1 day ago
  • Allen, TX (18 miles from Anna, TX)
  • 1 day ago

Company Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Plano, TX (22 miles from Anna, TX)
  • 1 day ago
  • Plano, TX (22 miles from Anna, TX)
  • 1 day ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Front Desk / Customer Service Representative

  • Frisco, TX (21 miles from Anna, TX)
  • 2 days ago
  • Frisco, TX (21 miles from Anna, TX)
  • 2 days ago

Front Desk / Customer Service Representative $18/hr. Starting Guarantee Our mission is to deliver the dream of flight!...

Customer Service Representative - Stonebriar Centre

  • Frisco, TX (21 miles from Anna, TX)
  • 2 days ago
  • Frisco, TX (21 miles from Anna, TX)
  • 2 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Associate I

  • Farmersville, TX (15 miles from Anna, TX)
  • 2 days ago
  • Farmersville, TX (15 miles from Anna, TX)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Whitewright, TX (12 miles from Anna, TX)
  • 2 days ago
  • Whitewright, TX (12 miles from Anna, TX)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Demographic Data for Anna, TX

Moving to Anna, TX? Find some basic demographic data about Anna, TX below.

Local
National
21,292
252
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Representative Jobs in Anna, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Anna, TX offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Anna, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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