Call Center Representative Jobs in Anna, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Plano, TX (22 miles from Anna, TX)
- 20 hours ago
- Plano, TX (22 miles from Anna, TX)
- 20 hours ago
Description Job Title: Call Center Representative Duration: Long Term Location: Dallas-Fort Worth, TX Due to client requirements this role is only open to USC or GC candidates* Job Summary: Project...
Centralized Sales Representative (call center)
- Plano, TX (22 miles from Anna, TX)
- 21 hours ago
- Plano, TX (22 miles from Anna, TX)
- 21 hours ago
Position: Centralized Sales Representative (call center) Hours of Work: Full-time, Non-Exempt, On-Site 40 hours a week during Monday - Friday 8:30 AM - 8:00 PM Saturday hours required seasonally...
AXS _Contact Center Representative I
- Frisco, TX (21 miles from Anna, TX)
- 3 days ago
- Frisco, TX (21 miles from Anna, TX)
- 3 days ago
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000...
Call Center Specialist (Part-time)
- McKinney, TX (11 miles from Anna, TX)
- 15 days ago
- McKinney, TX (11 miles from Anna, TX)
- 15 days ago
Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties...
- McKinney, TX (11 miles from Anna, TX)
- 15 days ago
- McKinney, TX (11 miles from Anna, TX)
- 15 days ago
Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties...
- Plano, TX (22 miles from Anna, TX)
- 15 days ago
- Plano, TX (22 miles from Anna, TX)
- 15 days ago
In addition to that, Call Center Representatives take part in our monthly raffles with high-end prizes!...
High Volume Call Center Representative
- Plano, TX (22 miles from Anna, TX)
- 45+ days ago
- Plano, TX (22 miles from Anna, TX)
- 45+ days ago
Don't worry if you don't have previous call center experience, we are happy to teach you! This position will be in the Call Center and be responsible for high call volumes....
Trilingual Call Center Representative - Hybrid
- Frisco, TX (21 miles from Anna, TX)
- 90+ days ago
- Frisco, TX (21 miles from Anna, TX)
- 90+ days ago
Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global...
Call Center Representative - Hybrid
- Frisco, TX (21 miles from Anna, TX)
- 90+ days ago
- Frisco, TX (21 miles from Anna, TX)
- 90+ days ago
Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global...
Demographic Data for Anna, TX
Moving to Anna, TX? Find some basic demographic data about Anna, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Anna, TX
Highest Education Level
Call Center Representatives in Anna, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Energetic
- Technical Support
- Collections
- Microsoft Windows
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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