Customer Service Representative Jobs in Addison, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Experienced Bilingual Customer Service Representative
- Grapevine, TX (13 miles from Addison, TX)
- 9 days ago
- Grapevine, TX (13 miles from Addison, TX)
- 9 days ago
Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX
- 18 days ago
- Addison, TX
- 18 days ago
The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...
Customer Service and Sale Support
- Farmers Branch, TX (4 miles from Addison, TX)
- 2 hours ago
- Farmers Branch, TX (4 miles from Addison, TX)
- 2 hours ago
Customer Service and Sales Support Specialist Located: Farmers Branch Pay rate between $18-$20 per hour Monday -Friday from 8:30am - 5pm. Responsibilities: Support the assigned sales...
Req ID: 75874 Location: Dallas -DAL Areas of Interest: Wealth Management Operations Pay Transparency Salary Range: Not Available Application Deadline: 07/31/2025 BOK Financial Corporation Group...
Customer Service Fundamentals Career Training Opportunity
- Dallas, TX (12 miles from Addison, TX)
- 4 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 4 hours ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Automotive Customer Service Representative Weekends Off McKinney
- McKinney, TX (20 miles from Addison, TX)
- 5 hours ago
- McKinney, TX (20 miles from Addison, TX)
- 5 hours ago
Service Representative Location: 3790 Eldorado Pkwy, McKinney TX7 5070 Job Overview: As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our...
Corporate Care Agent - Customer Service
- Southlake, TX (18 miles from Addison, TX)
- 5 hours ago
- Southlake, TX (18 miles from Addison, TX)
- 5 hours ago
Job Description: Likewize is searching for Corporate Care Agents - Customer Service to join our team at our global headquarters in Southlake, Texas. In this role, you will assist customers by...
Remote Member Service Representative - Part Time
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Remote WorkIntake Customer Service Advocate
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
Job Requisition ID: 91837 Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work...
- Grand Prairie, TX (15 miles from Addison, TX)
- 6 hours ago
- Grand Prairie, TX (15 miles from Addison, TX)
- 6 hours ago
Apply Description Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries...
- Grand Prairie, TX (15 miles from Addison, TX)
- 10 hours ago
- Grand Prairie, TX (15 miles from Addison, TX)
- 10 hours ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative....
Customer Service Representative - Work From Home
- Rowlett, TX (16 miles from Addison, TX)
- 10 hours ago
- Rowlett, TX (16 miles from Addison, TX)
- 10 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkOnline Entry Level WFH Customer Service
- Plano, TX (9 miles from Addison, TX)
- 23 hours ago
- Plano, TX (9 miles from Addison, TX)
- 23 hours ago
Entry Level WFH Customer Service AO SOUTH - Lisa Cassidy Plano, TX, US 3 days ago Quick Job type Full-time Remote Quick Job description Step Into Our Legacy of Protecting Families Since 1951 -...
Remote WorkCustomer Service Representative
- Dallas, TX (12 miles from Addison, TX)
- 23 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 23 hours ago
Customer Service Representative - Remote in CST Requisition Number: 2298307 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization that delivers...
Remote WorkCustomer Service Rep(06749) - 3380 Long Prarie Rd
- Flower Mound, TX (17 miles from Addison, TX)
- 23 hours ago
- Flower Mound, TX (17 miles from Addison, TX)
- 23 hours ago
We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....
Demographic Data for Addison, TX
Moving to Addison, TX? Find some basic demographic data about Addison, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Addison, TX
Highest Education Level
Customer Service Representatives in Addison, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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