Customer Service Representative Jobs in Nashville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Insurance4Truckers, LLC
- Hendersonville, TN (15 miles from Nashville, TN)
- 9 days ago
- Insurance4Truckers, LLC
- Hendersonville, TN (15 miles from Nashville, TN)
- 9 days ago
Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....
Office / Customer Service Representative PeopleReady of Nashville, TN is now hiring Office / Customer Service Representatives in Nashville, TN!...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Sr. Client Support Representative - Archimedes
- Brentwood, TN (9 miles from Nashville, TN)
- 13 hours ago
- Brentwood, TN (9 miles from Nashville, TN)
- 13 hours ago
Qualifications 3+ years call center experience preferable Proven knowledge of Microsoft Excel, Word, Power Point, and Outlook Ability to execute to standard call center management metrics Able to work...
Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville,...
Customer Service Representative
- Franklin, TN (22 miles from Nashville, TN)
- 14 hours ago
- Franklin, TN (22 miles from Nashville, TN)
- 14 hours ago
Job Summary: Customer Service Representatives are the face of Aetna and impact the agent experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence...
Customer Service - Donor Support Technician
- Madison, TN (7 miles from Nashville, TN)
- 1 day ago
- Madison, TN (7 miles from Nashville, TN)
- 1 day ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Talent Acquisition Specialist- Temporary- Journeys Customer Service
- Nashville, TN
- 1 day ago
- Nashville, TN
- 1 day ago
Job Summary As the Talent Acquisition Specialist, you will be responsible for fulfilling the recruiting and hiring needs of the Journeys Customer Service call center by creating and cultivating a...
Customer Service Associate - Temporary
- Gallatin, TN (23 miles from Nashville, TN)
- 1 day ago
- Gallatin, TN (23 miles from Nashville, TN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hendersonville, TN (15 miles from Nashville, TN)
- 1 day ago
- Hendersonville, TN (15 miles from Nashville, TN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - The Mall at Green Hills
- Nashville, TN
- 1 day ago
- Nashville, TN
- 1 day ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Loss Prevention Customer Service Associate II
- Brentwood, TN (9 miles from Nashville, TN)
- 1 day ago
- Brentwood, TN (9 miles from Nashville, TN)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Client Advocate (Commercial Insurance) - Construction Practice
- Nashville, TN
- 1 day ago
- Nashville, TN
- 1 day ago
Description The Client Advocate (CA) is a key client-facing role within WTWs Construction industry vertical division (IVD), responsible for maintaining and strengthening relationships with clients...
Demographic Data for Nashville, TN
Moving to Nashville, TN? Find some basic demographic data about Nashville, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Nashville, TN
Highest Education Level
Customer Service Representatives in Nashville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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