Customer Service Representative Jobs in Nashville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Insurance4Truckers, LLC
- Hendersonville, TN (15 miles from Nashville, TN)
- 8 days ago
- Insurance4Truckers, LLC
- Hendersonville, TN (15 miles from Nashville, TN)
- 8 days ago
Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company....
Customer Service Representative - Patient Registration
- Nashville, TN
- 21 hours ago
- Nashville, TN
- 21 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- Hermitage, TN (10 miles from Nashville, TN)
- 21 hours ago
- Hermitage, TN (10 miles from Nashville, TN)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Brentwood, TN (9 miles from Nashville, TN)
- 23 hours ago
- Brentwood, TN (9 miles from Nashville, TN)
- 23 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Representative - NOC
- Franklin, TN (22 miles from Nashville, TN)
- 1 day ago
- Franklin, TN (22 miles from Nashville, TN)
- 1 day ago
Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world....
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Nashville, TN
- 1 day ago
- Nashville, TN
- 1 day ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Associate Client Advocate - Commercial Insurance (Retail & Distribution)
- Nashville, TN
- 1 day ago
- Nashville, TN
- 1 day ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Cash City Middle Tennessee's leading Payday Advance company is seeking qualified individuals for a customer service position in our Nashville location. We are looking for motivated, goal oriented...
- Antioch, TN (9 miles from Nashville, TN)
- 1 day ago
- Antioch, TN (9 miles from Nashville, TN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Healthcare Customer Service Collections - Self-Pay
- Nashville, TN
- 2 days ago
- Nashville, TN
- 2 days ago
We strive to provide flexibility wherever possible. Based on this roles business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your...
Remote WorkInbound Customer Service Agent - Bodewell - Bilingual Spanish (Remote)
- Nashville, TN
- 2 days ago
- Nashville, TN
- 2 days ago
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...
Remote Work. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
Customer Service Representative
- Old Hickory, TN (10 miles from Nashville, TN)
- 2 days ago
- Old Hickory, TN (10 miles from Nashville, TN)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
The Customer Service Representative is expected to work effectively with a wide range of customers from diverse communities....
Demographic Data for Nashville, TN
Moving to Nashville, TN? Find some basic demographic data about Nashville, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Nashville, TN
Highest Education Level
Customer Service Representatives in Nashville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Spanish
- English
- Inventory Management
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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