Customer Service Representative Jobs in Lenoir City, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Insurance - Customer Service Rep ( P & C )
- Applegate Insurance Agency
- Knoxville, TN (23 miles from Lenoir City, TN)
- 13 days ago
- Applegate Insurance Agency
- Knoxville, TN (23 miles from Lenoir City, TN)
- 13 days ago
Join Our Team – Grow Your Career in Personal Lines Insurance! This position is 100% in-person and located at our Knoxville, TN office. Remote or hybrid work is not available. Applegate Insurance...
Retail Customer Service Team Member-5
- Knoxville, TN (23 miles from Lenoir City, TN)
- 2 hours ago
- Knoxville, TN (23 miles from Lenoir City, TN)
- 2 hours ago
Store - Knoxville, TN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
PartTime Customer Service Associate Pro Weekend
- Alcoa, TN (18 miles from Lenoir City, TN)
- 3 hours ago
- Alcoa, TN (18 miles from Lenoir City, TN)
- 3 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
- Knoxville, TN (23 miles from Lenoir City, TN)
- 16 hours ago
- Knoxville, TN (23 miles from Lenoir City, TN)
- 16 hours ago
Starting Pay: $14.00 / hour As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends,...
Customer Service Rep - Multispecialty
- Powell, TN (22 miles from Lenoir City, TN)
- 18 hours ago
- Powell, TN (22 miles from Lenoir City, TN)
- 18 hours ago
Job Summary The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels,...
- Oak Ridge, TN (9 miles from Lenoir City, TN)
- 1 day ago
- Oak Ridge, TN (9 miles from Lenoir City, TN)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative - Powell - Multispecialty
- Powell, TN (22 miles from Lenoir City, TN)
- 1 day ago
- Powell, TN (22 miles from Lenoir City, TN)
- 1 day ago
The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone...
Store Customer Service Specialist
- Knoxville, TN (23 miles from Lenoir City, TN)
- 1 day ago
- Knoxville, TN (23 miles from Lenoir City, TN)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Alcoa, TN (18 miles from Lenoir City, TN)
- 1 day ago
- Alcoa, TN (18 miles from Lenoir City, TN)
- 1 day ago
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! This position has been segmented as hybrid meaning the work...
- Knoxville, TN (23 miles from Lenoir City, TN)
- 1 day ago
- Knoxville, TN (23 miles from Lenoir City, TN)
- 1 day ago
RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough...
Veterinary Client Service Representative
- Powell, TN (22 miles from Lenoir City, TN)
- 1 day ago
- Powell, TN (22 miles from Lenoir City, TN)
- 1 day ago
Job Overview: We are seeking a full-time customer service representative to join our outstanding team!...
- Maryville, TN (16 miles from Lenoir City, TN)
- 1 day ago
- Maryville, TN (16 miles from Lenoir City, TN)
- 1 day ago
Do you have experience with Logistics and/or Supply Chain? Have you provided sales support in the past? Do you have strong verbal and written communication? Do you have great attention to detail?...
Customer Service Representative - Powell - Multispecialty
- Knoxville, TN (23 miles from Lenoir City, TN)
- 1 day ago
- Knoxville, TN (23 miles from Lenoir City, TN)
- 1 day ago
Job Summary The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels,...
Store Customer Service Specialist
- Knoxville, TN (23 miles from Lenoir City, TN)
- 2 days ago
- Knoxville, TN (23 miles from Lenoir City, TN)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep(06178) - 525 E Race St
- Kingston, TN (10 miles from Lenoir City, TN)
- 2 days ago
- Kingston, TN (10 miles from Lenoir City, TN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Lenoir City, TN
Moving to Lenoir City, TN? Find some basic demographic data about Lenoir City, TN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lenoir City, TN
Highest Education Level
Customer Service Representatives in Lenoir City, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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