Customer Service Representative Jobs in La Vergne, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 147 Jobs
Patton Logistics, Inc.

Customer Service Representative

As part of the Patton Logistics family of entities, our team at Route Consultant Purchasing Alliance (RCPA) is looking for a proactive and detail-oriented Customer Service Representative....

Customer Service

  • Antioch, TN (6 miles from La Vergne, TN)
  • 1 hour ago
  • Antioch, TN (6 miles from La Vergne, TN)
  • 1 hour ago

Overview At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...

Logistics Customer Service Delivery Driver- Part-Time

  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 hour ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 hour ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Inbound Customer Service Agent-Bodewell (Remote)

  • Nashville, TN (15 miles from La Vergne, TN)
  • 5 hours ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 5 hours ago

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...

Remote Work

Customer Service Senior Representative Remote

  • Nashville, TN (15 miles from La Vergne, TN)
  • 21 hours ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 21 hours ago

Call center experience preferred....

Remote Work

Customer Service Representative

  • Nashville, TN (15 miles from La Vergne, TN)
  • 21 hours ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 21 hours ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Customer Service/Keyholder

  • Antioch, TN (6 miles from La Vergne, TN)
  • 1 day ago
  • Antioch, TN (6 miles from La Vergne, TN)
  • 1 day ago

Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...

Medical Equipment Customer Service Representative

  • Murfreesboro, TN (21 miles from La Vergne, TN)
  • 1 day ago
  • Murfreesboro, TN (21 miles from La Vergne, TN)
  • 1 day ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Senior Representative, Customer Service Operations

  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago

What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration,...

Customer Service Representative - Hybrid Franklin, WI

  • Franklin, TN (24 miles from La Vergne, TN)
  • 1 day ago
  • Franklin, TN (24 miles from La Vergne, TN)
  • 1 day ago

It's an exciting and important time to be a part of Northwestern Mutual. We're strong, innovative, and growing. And we want you to grow with us. The Core Client Services team, part of Risk Client...

Sr Customer Service Representative

  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Care Specialist

  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago

ABOUT THE ROLE The Customer Care Improvement Specialist will manage all aspects of the Order-to-Cash process/Customer Order Management. The Specialist will support goals and objectives to ensure...

Customer Service Operator

  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago

Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville,...

Software Development Engineer II- Amazon Customer Service, Amazon Customer Service

  • Nashville, TN (15 miles from La Vergne, TN)
  • 2 days ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 2 days ago

About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer-obsessed solutions that impact millions of customers...

Logistics Customer Service Delivery Driver - Full-Time

  • Nashville, TN (15 miles from La Vergne, TN)
  • 2 days ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 2 days ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Demographic Data for La Vergne, TN

Moving to La Vergne, TN? Find some basic demographic data about La Vergne, TN below.

Local
National
37,463
648
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in La Vergne, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in La Vergne, TN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in La Vergne, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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