Customer Service Representative Jobs in Hermitage, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Specialist - Call Center
- Gallatin, TN (18 miles from Hermitage, TN)
- 21 days ago
- Gallatin, TN (18 miles from Hermitage, TN)
- 21 days ago
At least one (1) year of customer service experience, Call Center experience preferred....
2025-3005 US - Remote Work from Home Customer Service Rep in a Contractor Role
- Nashville, TN (10 miles from Hermitage, TN)
- 21 hours ago
- Nashville, TN (10 miles from Hermitage, TN)
- 21 hours ago
US English APR Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your application! Overview Omni...
Remote Work- Brentwood, TN (13 miles from Hermitage, TN)
- 10 hours ago
- Brentwood, TN (13 miles from Hermitage, TN)
- 10 hours ago
Are you passionate about helping people and looking for a fresh opportunity to shine in customer service? My client is on the lookout for energetic and dependable individuals like you to join our...
Bilingual Customer Service Specialist (Spanish) Multiple Locations)
- Nashville, TN (10 miles from Hermitage, TN)
- 12 hours ago
- Nashville, TN (10 miles from Hermitage, TN)
- 12 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Medicare Customer Service Reps
- Nashville, TN (10 miles from Hermitage, TN)
- 14 hours ago
- Nashville, TN (10 miles from Hermitage, TN)
- 14 hours ago
Medicare Customer Service Reps This is a Remote, seasonal position with potential to continue past the season. Shifts- 6:00 am - 2:00 am Mon - Sun. 40 hour work week $21.00 hourly non bilingual...
Customer Service Associate - Temporary
- Antioch, TN (7 miles from Hermitage, TN)
- 17 hours ago
- Antioch, TN (7 miles from Hermitage, TN)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lebanon, TN (19 miles from Hermitage, TN)
- 17 hours ago
- Lebanon, TN (19 miles from Hermitage, TN)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Madison, TN (9 miles from Hermitage, TN)
- 17 hours ago
- Madison, TN (9 miles from Hermitage, TN)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Lebanon, TN (19 miles from Hermitage, TN)
- 1 day ago
- Lebanon, TN (19 miles from Hermitage, TN)
- 1 day ago
Customer Service Representative Location: Lebanon, TN Type: Contract to Hire Pay: $19$22/hour Key responsibilities include maintaining and updating the dispatch system with appointment, rail, and load...
CDC Customer Service Representative
- La Vergne, TN (8 miles from Hermitage, TN)
- 1 day ago
- La Vergne, TN (8 miles from Hermitage, TN)
- 1 day ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...
Remote Customer Service Representative
- Nashville, TN (10 miles from Hermitage, TN)
- 1 day ago
- Nashville, TN (10 miles from Hermitage, TN)
- 1 day ago
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team!...
Remote WorkCustomer Service & Warranty Representative
- Nashville, TN (10 miles from Hermitage, TN)
- 1 day ago
- Nashville, TN (10 miles from Hermitage, TN)
- 1 day ago
Apply Job Type Full-time Description JOB SUMMARY Looking for a Customer Service & Warranty Representative who will partner with and ensure the long-term success of our business. Works to resolve...
Customer Service Rep - Fabrication
- Nashville, TN (10 miles from Hermitage, TN)
- 1 day ago
- Nashville, TN (10 miles from Hermitage, TN)
- 1 day ago
Provides full-service account management regarding products and services, including pricing, availability, and shipping information Responds thoroughly and timely to inquiries, via phone, email,...
Lead Retail Customer Service Associate
- Brentwood, TN (13 miles from Hermitage, TN)
- 1 day ago
- Brentwood, TN (13 miles from Hermitage, TN)
- 1 day ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Associate Customer Service Representative
- Nashville, TN (10 miles from Hermitage, TN)
- 1 day ago
- Nashville, TN (10 miles from Hermitage, TN)
- 1 day ago
Company :** United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers...
Demographic Data for Hermitage, TN
Moving to Hermitage, TN? Find some basic demographic data about Hermitage, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hermitage, TN
Highest Education Level
Customer Service Representatives in Hermitage, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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