Customer Service Representative Jobs in Sioux Falls, SD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Clinical Customer Service Specialist
- Neighborhood Dental
- Sioux Falls, SD
- 1 hour ago
- Sioux Falls, SD
- 1 hour ago
Clinical Customer Service Specialist Neighborhood Dental - 4.1 Sioux Falls, SD Job Details Full-time $22 - $29 an hour 8 hours ago Benefits Profit sharing Continuing education credits Health...
In PersonLocation: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.25-$19.15/hour starting, additional monthly incentives available Company: PREMIER...
In PersonLocation: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.25-$19.15/hour starting, additional monthly incentives available Company: PREMIER...
In PersonCustomer Service Representative - Paws Pet Resort
- Best Friends Pet Care
- Sioux Falls, SD
- 18 hours ago
- Sioux Falls, SD
- 18 hours ago
Job DetailsLevel: EntryJob Location: Sioux Falls, SD 57108Position Type: Full-Time/Part-TimeEducation Level: High SchoolSalary Range: $16.00 - $18.00 HourlyTravel Percentage: NoneJob Shift: DayJob...
In PersonCustomer Service Representative/Dispatcher
- Glass Doctor
- Tea, SD (10 miles from Sioux Falls, SD)
- 1 day ago
- Tea, SD (10 miles from Sioux Falls, SD)
- 1 day ago
As a Customer Service Representative/Dispatcher, you will be helping our residential and business customers often in times when they need it most....
In PersonClient Service Representative Cota Coaching and Consulting Sioux Falls, SD Posted/Updated: 1 days ago Job Description At Upleash Veterinary Hospital, we provide advanced, relationship-centered...
In PersonAirport Customer Service Agent - FSD (PT)
- Unifi Aviation, LLC
- Sioux Falls, SD
- 6 days ago
- Sioux Falls, SD
- 6 days ago
General information Job Title Airport Customer Service Agent - FSD (PT) Date Monday, May 4, 2026 Entity Unifi Aviation, LLC State South Dakota City Sioux Falls Base Pay Rate: $ 15.00 Full/Part...
In PersonReady To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
In PersonCustomer Service Representative-Full Time (Sioux Falls)
- CorTrust Bank
- Sioux Falls, SD
- 7 days ago
- Sioux Falls, SD
- 7 days ago
CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls community! It's more than just a job!...
In Person Full TimeJob DetailsJob Location: Sioux Falls II SFII - Sioux Falls, SD 57103Position Type: Full-Time/Part-TimeJob Category: Customer ServiceJob Summary Responsible for new member sales and creating a...
In PersonCustomer Service Rep Weekend Closer
- Planet Fitness
- Sioux Falls, SD
- 8 days ago
- Sioux Falls, SD
- 8 days ago
Job DetailsJob Location: Sioux Falls SF - Sioux Falls, SD 57105Position Type: Full-Time/Part-TimeJob Category: Customer Service Job Summary Responsible for new member sales and creating a positive...
In PersonCustomer Experience Specialist
- Maguire Iron Inc.
- Sioux Falls, SD
- 11 days ago
- Sioux Falls, SD
- 11 days ago
Build Relationships. Solve Problems. Deliver Critical Infrastructure. At Maguire, we build and maintain water towers and storage systems that communities across the country depend on every day....
In PersonWeekend Client Advocate Bishop Dudley Hospitality House Sioux Falls, SD US Posted/Updated: Today Job Description Essential Duties and Responsibilities: Help create and foster a welcoming...
In PersonKFC Team Member (Customer Service) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the...
In PersonGeared for the Driven At Fidelity Petroleum Resources, Inc, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a...
In PersonDemographic Data for Sioux Falls, SD
Moving to Sioux Falls, SD? Find some basic demographic data about Sioux Falls, SD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sioux Falls, SD
Highest Education Level
Customer Service Representatives in Sioux Falls, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »