Customer Service Representative Jobs in Sioux Falls, SD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sioux Falls, SD Customer Service Customer Service Representative - Onsite or Remote Customer Service Representative - Onsite or Remote First PREMIER Bank PREMIER Bankcard Sioux Falls, SD Posted/Updated...
Inbound Customer Service Agent-Bodewell (Remote)
- Sioux Falls, SD
- 4 hours ago
- Sioux Falls, SD
- 4 hours ago
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...
Remote WorkLocation: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER...
Customer Service Representative at CCL Healthcare
- Sioux Falls, SD
- 3 days ago
- Sioux Falls, SD
- 3 days ago
Service Representative for a Monday-Friday position....
Customer Service Project Manager at CCL Label Food and Beverage
- Sioux Falls, SD
- 3 days ago
- Sioux Falls, SD
- 3 days ago
Our cutting-edge technology makes the labels and packaging for the world's biggest and most famous brands right here in Sioux Falls, SD! Who is CCL Label Food and Beverage? A global supply chain...
Customer Service Specialist Sioux Falls, SD 57193 Posted: 04/24/2025 Employment Type: Contract to Perm Job Category: Clerical Job Number: CB272824423 Pay Rate: $18-19 / hour Job Description...
Customer Service Representative - Onsite or Remote
- Sioux Falls, SD
- 6 days ago
- Sioux Falls, SD
- 6 days ago
Location: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER...
Nearest Major Market: Sioux Falls Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...
Id : 73971, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...475, ExternalPostedStartDate : 2025-04-21T19:27:48...
General information Job Title Airport Customer Service Agent - FSD (PT) Date Friday, April 18, 2025 State South Dakota City Sioux Falls Base Pay Rate: $ 15.00 Full/Part Time Part Time Exempt or...
Geared for the Driven At Fidelity Petroleum Resources, Inc, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a...
Retail Customer Service Cashier
- Sioux Falls, SD (3 miles from Sioux Falls, SD)
- 10 days ago
- Sioux Falls, SD (3 miles from Sioux Falls, SD)
- 10 days ago
Req ID: 459280 Address: 5301 N. Cliff Ave. Sioux Falls, SD, 57104 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Req ID: 459280 Address: 5301 N. Cliff Ave. Sioux Falls, SD, 57104 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
TEMPORARY - Customer Service Representative
- Hartford, SD (14 miles from Sioux Falls, SD)
- 12 days ago
- Hartford, SD (14 miles from Sioux Falls, SD)
- 12 days ago
Summary: The Customer Service Representative is responsible for delivering exceptional service to our customers while efficiently managing order processing, returns, and customer inquiries....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Sioux Falls, SD
Moving to Sioux Falls, SD? Find some basic demographic data about Sioux Falls, SD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sioux Falls, SD
Highest Education Level
Customer Service Representatives in Sioux Falls, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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