Customer Service Representative Jobs in Sioux Falls, SD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative at CCL Healthcare
- Sioux Falls, SD
- 2 hours ago
- Sioux Falls, SD
- 2 hours ago
Service Representative for a Monday-Friday position....
This is a Part-Time position offering 25-30 hours per week, with flexible scheduling. TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your...
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of...
As a Bilingual Customer Service Representative, youll be the voice of our company answering questions, offering guidance, and helping our borrowers navigate their consumer loan accounts....
As a Customer Service Representative, youll be the voice of our company answering questions, offering guidance, and helping our borrowers navigate their consumer loan accounts....
In this role, you will: Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality...
Customer Service Engineer (System Administrator) (ESOM)
- Sioux Falls, SD
- 6 days ago
- Sioux Falls, SD
- 6 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Spherion Staffing is looking to fill a temporary Customer Service Representative role....
Inbound Customer Service Agent - Bodewell - Bilingual Spanish (Remote)
- Sioux Falls, SD
- 7 days ago
- Sioux Falls, SD
- 7 days ago
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...
Remote WorkThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Inbound Customer Service Agent-Bodewell (Remote)
- Sioux Falls, SD
- 13 days ago
- Sioux Falls, SD
- 13 days ago
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...
Remote WorkGeneral information Job Title Airport Customer Service Agent - FSD (PT) Date Friday, April 18, 2025 State South Dakota City Sioux Falls Base Pay Rate: $ 15.00 Full/Part Time Part Time Exempt or...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816341 Location: Sioux Falls, South DakotaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkCustomer Service Branch Associate - Automotive Finishes
- Sioux Falls, SD
- 17 days ago
- Sioux Falls, SD
- 17 days ago
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Sioux Falls, SD
Moving to Sioux Falls, SD? Find some basic demographic data about Sioux Falls, SD below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Sioux Falls, SD
Highest Education Level
Customer Service Representatives in Sioux Falls, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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