Customer Service Representative - Paws Pet Resort
- Best Friends Pet Care
- Sioux Falls, South Dakota
- Full Time
Job DetailsLevel: EntryJob Location: Sioux Falls, SD 57108Position Type: Full-Time/Part-TimeEducation Level: High SchoolSalary Range: $16.00 - $18.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Customer ServiceWe are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 70 locations in more than twenty states coast-to-coast and have been in business for 30 years.
We LOVE our customers and are looking to add to the team that helps us take care of our clients! If you are outgoing, caring, and detail-oriented this is the job for you.
Hours:
Hours are a combination of our lobby hours, including rotating weekends and holidays.
Monday through Friday, a mix of 6:40am-3pm and 11am to 7:30pm shifts
Saturdays, 8:45am-5:15pm
Sundays 10:45am-4:15pm.
We Offer:
-Health, dental, vision, life insurance, STD/LTD, 401K with company matching
-ESOP - Employee Stock Ownership Plan (100% company paid)
-Paid vacation
Benefits:
Playing with pets every day (best benefit ever!).
Continuous training for both professional and personal growth.
Plus, you will be working for a purpose bigger than yourself, and that feels great. Our goal is always to give away a portion of our proceeds to charitable organizations and you’ll be a part of that! To date, we have donated over $551,000 to some amazing organizations!
Position start date as soon as possible.
We will be contacting those we are interested in interviewing via email. Please limit phone calls to Paws Pet Resort.
Job Type: One Full-time and one Part-Time position available
Pay: $16.00 -$18.00 per hour
We are proudly an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
QualificationsSkills Required
Possess a love of animals
Must be reliable- we have dogs that count on us to show up every day
Displays a professional manner at all times
Ability to work evenings, weekends & holidays
Lift/carry 40 pounds or more
Able to stand/walk for eight hours a day
Able to work in a fast-paced environment
Able to work on a computer system
Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
Essential Job Functions
Welcomes both human and pet guests
Can correctly identify animal body language/behavior
Follows safe handling procedures
Checking in and out of pet guests while providing excellent customer service
Escorts pets to and from their rooms
Takes reservations over the phone
Can work both individually and as a team player while performing duties
Contributes in maintaining the cleanliness of the facility
Communication with management and other team members
Required Education
High School Graduate or Equivalent
At least 1 year of professional animal experience preferred
The compensation range for this position is $16.00 - $18.00 per hour. Actual compensation may vary based on factors including experience, qualifications, location, and business needs. Where applicable, compensation will comply with federal, state, and local minimum wage requirements.
We LOVE our customers and are looking to add to the team that helps us take care of our clients! If you are outgoing, caring, and detail-oriented this is the job for you.
Hours:
Hours are a combination of our lobby hours, including rotating weekends and holidays.
Monday through Friday, a mix of 6:40am-3pm and 11am to 7:30pm shifts
Saturdays, 8:45am-5:15pm
Sundays 10:45am-4:15pm.
We Offer:
-Health, dental, vision, life insurance, STD/LTD, 401K with company matching
-ESOP - Employee Stock Ownership Plan (100% company paid)
-Paid vacation
Benefits:
Playing with pets every day (best benefit ever!).
Continuous training for both professional and personal growth.
Plus, you will be working for a purpose bigger than yourself, and that feels great. Our goal is always to give away a portion of our proceeds to charitable organizations and you’ll be a part of that! To date, we have donated over $551,000 to some amazing organizations!
Position start date as soon as possible.
We will be contacting those we are interested in interviewing via email. Please limit phone calls to Paws Pet Resort.
Job Type: One Full-time and one Part-Time position available
Pay: $16.00 -$18.00 per hour
We are proudly an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
QualificationsSkills Required
Possess a love of animals
Must be reliable- we have dogs that count on us to show up every day
Displays a professional manner at all times
Ability to work evenings, weekends & holidays
Lift/carry 40 pounds or more
Able to stand/walk for eight hours a day
Able to work in a fast-paced environment
Able to work on a computer system
Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
Essential Job Functions
Welcomes both human and pet guests
Can correctly identify animal body language/behavior
Follows safe handling procedures
Checking in and out of pet guests while providing excellent customer service
Escorts pets to and from their rooms
Takes reservations over the phone
Can work both individually and as a team player while performing duties
Contributes in maintaining the cleanliness of the facility
Communication with management and other team members
Required Education
High School Graduate or Equivalent
At least 1 year of professional animal experience preferred
The compensation range for this position is $16.00 - $18.00 per hour. Actual compensation may vary based on factors including experience, qualifications, location, and business needs. Where applicable, compensation will comply with federal, state, and local minimum wage requirements.
Job ID: 523534546
Originally Posted on: 6/3/2026
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