Customer Service Representative Jobs in South Dakota

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 98 Jobs

Client Service Specialist

  • Rapid City, SD
  • 3 hours ago
  • Rapid City, SD
  • 3 hours ago

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location...

Customer Service Representative (Part-Time)

  • Sioux Falls, SD
  • 1 day ago
  • Sioux Falls, SD
  • 1 day ago

This is a Part-Time position offering 25-30 hours per week, with flexible scheduling. TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your...

Customer Care Specialist

  • Mitchell, SD
  • 2 days ago
  • Mitchell, SD
  • 2 days ago

In this role, you will be responsible for efficiently managing and addressing daily client issues. This position is available onsite, hybrid schedule, or remote for the right candidate. When you...

CPC Customer Service Support

  • Pierre, SD
  • 2 days ago
  • Pierre, SD
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Inbound Customer Service Specialist (Surety)

  • Sioux Falls, SD
  • 3 days ago
  • Sioux Falls, SD
  • 3 days ago

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of...

Bilingual Customer Service

  • Sioux Falls, SD
  • 3 days ago
  • Sioux Falls, SD
  • 3 days ago

As a Bilingual Customer Service Representative, youll be the voice of our company answering questions, offering guidance, and helping our borrowers navigate their consumer loan accounts....

Customer Service

  • Sioux Falls, SD
  • 3 days ago
  • Sioux Falls, SD
  • 3 days ago

As a Customer Service Representative, youll be the voice of our company answering questions, offering guidance, and helping our borrowers navigate their consumer loan accounts....

eLation Customer Care Specialist

  • Mitchell, SD
  • 3 days ago
  • Mitchell, SD
  • 3 days ago

, Technical / Telecom eLation Customer Care Specialist eLation Customer Care Specialist Innovative Systems LLC Mitchell, SD US Posted/Updated: Today Job Description Innovative Systems is currently...

Customer Service Representatives

  • Brookings, SD
  • 3 days ago
  • Brookings, SD
  • 3 days ago

Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816339 Location: Brookings, South DakotaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...

Remote Work

Customer Service Associate Manager

  • Sioux Falls, SD
  • 4 days ago
  • Sioux Falls, SD
  • 4 days ago

In this role, you will: Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality...

Customer Service Engineer (System Administrator) (ESOM)

  • Sioux Falls, SD
  • 5 days ago
  • Sioux Falls, SD
  • 5 days ago

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

Dairy Monitoring Customer Success Specialist (Texas, New Mexico)

  • Pierre, SD
  • 5 days ago
  • Pierre, SD
  • 5 days ago

**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...

Customer Account Representative

  • Rapid City, SD
  • 6 days ago
  • Rapid City, SD
  • 6 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Representative

  • Sioux Falls, SD
  • 6 days ago
  • Sioux Falls, SD
  • 6 days ago

Spherion Staffing is looking to fill a temporary Customer Service Representative role....

Inbound Customer Service Agent - Bodewell - Bilingual Spanish (Remote)

  • Sioux Falls, SD
  • 6 days ago
  • Sioux Falls, SD
  • 6 days ago

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...

Remote Work

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
27,563

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Dakota offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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