Customer Service Representative Jobs in South Dakota

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 80 Jobs

Customer Service Representative Needed!

  • Sioux Falls, SD
  • 5 hours ago
  • Sioux Falls, SD
  • 5 hours ago

Location: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.25-$19.15/hour starting, additional monthly incentives available Company: PREMIER...

In Person

Customer Service Representative Needed!

  • Sioux Falls, SD
  • 5 hours ago
  • Sioux Falls, SD
  • 5 hours ago

Location: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.25-$19.15/hour starting, additional monthly incentives available Company: PREMIER...

In Person

Customer Service Representative - Paws Pet Resort

  • Best Friends Pet Care
  • Sioux Falls, SD
  • 10 hours ago
  • Sioux Falls, SD
  • 10 hours ago

Job DetailsLevel: EntryJob Location: Sioux Falls, SD 57108Position Type: Full-Time/Part-TimeEducation Level: High SchoolSalary Range: $16.00 - $18.00 HourlyTravel Percentage: NoneJob Shift: DayJob...

In Person

Customer Service Representative

  • U-Haul
  • Aberdeen, SD
  • 19 hours ago
  • Aberdeen, SD
  • 19 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Customer Service Representative/Dispatcher

  • Glass Doctor
  • Tea, SD
  • 1 day ago
  • Tea, SD
  • 1 day ago

As a Customer Service Representative/Dispatcher, you will be helping our residential and business customers often in times when they need it most....

In Person

LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...

Remote Full Time

Remote Mortgage Customer Service Representative

  • MCI Careers
  • SD
  • 2 days ago
  • SD
  • 2 days ago

LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...

Remote

Client Service Representative

  • KELOLAND
  • Sioux Falls, SD
  • 3 days ago
  • Sioux Falls, SD
  • 3 days ago

Client Service Representative Cota Coaching and Consulting Sioux Falls, SD Posted/Updated: 1 days ago Job Description At Upleash Veterinary Hospital, we provide advanced, relationship-centered...

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Customer Service Mon-Fri

  • Five Star Solutions
  • Rapid City, SD
  • 4 days ago
  • Rapid City, SD
  • 4 days ago

Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...

Remote

Customer Service Specialist

  • Sherwin Williams
  • Watertown, SD
  • 5 days ago
  • Watertown, SD
  • 5 days ago

This is a Full Time Role with pay starting at $17.02 Hourly. The individual selected for this role will be expected to work at Store #703239, located at: 926 26th Street NE, Watertown, SD 57201....

In Person

Bilingual Multi-Location Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Spearfish, SD
  • 5 days ago
  • Spearfish, SD
  • 5 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Airport Customer Service Agent - FSD (PT)

  • Unifi Aviation, LLC
  • Sioux Falls, SD
  • 5 days ago
  • Sioux Falls, SD
  • 5 days ago

General information Job Title Airport Customer Service Agent - FSD (PT) Date Monday, May 4, 2026 Entity Unifi Aviation, LLC State South Dakota City Sioux Falls Base Pay Rate: $ 15.00 Full/Part...

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Customer Care Specialist III

  • Saia
  • Sioux Falls, SD
  • 6 days ago
  • Sioux Falls, SD
  • 6 days ago

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...

In Person

Customer Service Representative-Full Time (Sioux Falls)

  • CorTrust Bank
  • Sioux Falls, SD
  • 7 days ago
  • Sioux Falls, SD
  • 7 days ago

CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls community! It's more than just a job!...

In Person Full Time

Customer Service Rep

  • Planet Fitness
  • Rapid City, SD
  • 8 days ago
  • Rapid City, SD
  • 8 days ago

Job DetailsJob Location: Rapid City RC - Rapid City, SD 57701Position Type: Full-Time/Part-TimeJob Category: Customer Service Job Summary Responsible for new member sales and creating a positive...

In Person

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
27,563

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Dakota offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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