Customer Service Representative Jobs in South Dakota

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 107 Jobs

CLUB Customer Service Outfitter

  • Rapid City, SD
  • 6 hours ago
  • Rapid City, SD
  • 6 hours ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Rep(01804) - 1207 E 57th St

  • Sioux Falls, SD
  • 14 days ago
  • Sioux Falls, SD
  • 14 days ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....

Customer Service Representative

  • Sioux Falls, SD
  • 16 days ago
  • Sioux Falls, SD
  • 16 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Associate

  • Spearfish, SD
  • 17 days ago
  • Spearfish, SD
  • 17 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative Needed!

  • Sioux Falls, SD
  • 1 day ago
  • Sioux Falls, SD
  • 1 day ago

Location: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER...

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative-Remote (Bilingual: Spanish and English) works from...

Remote Work

Customer Service Associate - Temporary

  • Sioux Falls, SD
  • 1 day ago
  • Sioux Falls, SD
  • 1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative

  • Watertown, SD
  • 1 day ago
  • Watertown, SD
  • 1 day ago

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....

Bilingual Customer Service Rep

  • Sioux Falls, SD
  • 2 days ago
  • Sioux Falls, SD
  • 2 days ago

We are seeking motivated team members to support our rewards program, assisting members with questions about redeeming rewards such as gift cards and products. The rewards program encourages...

Bilingual Customer Service Representative

  • Sioux Falls, SD
  • 2 days ago
  • Sioux Falls, SD
  • 2 days ago

If these values resonate with you, we encourage you to apply for one of our Bilingual Customer Service Representatives in Sioux Falls, SD....

Customer Service Representative

  • Sioux Falls, SD
  • 2 days ago
  • Sioux Falls, SD
  • 2 days ago

If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD....

Customer Service Representative at CCL H...

  • Sioux Falls, SD
  • 3 days ago
  • Sioux Falls, SD
  • 3 days ago

Sioux Falls, SD Customer Service Customer Service Representative at CCL Healthcare Customer Service Representative at CCL Healthcare CCL Label Posted/Updated: Today Job Description Job Highlights Work...

Life Customer Contact Specialist

  • Sioux Falls, SD
  • 3 days ago
  • Sioux Falls, SD
  • 3 days ago

What We're Looking For Bachelor's Degree Preferred Previous customer service/call center experience Preferred Must have the ability to communicate effectively and tactfully with agents and policyowners...

Information Desk & Customer Service Asso...

  • Mitchell, SD
  • 3 days ago
  • Mitchell, SD
  • 3 days ago

Mitchell, SD Customer Service Information Desk & Customer Service Associate Information Desk & Customer Service Associate James Valley Landscape Solutions Mitchell, SD US Posted/Updated: 2 days...

Customer Success Advocate Sr

  • Pierre, SD
  • 3 days ago
  • Pierre, SD
  • 3 days ago

Lumen Customer Success Advocate Sr in Pierre , South Dakota About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely,...

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
27,563

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Dakota offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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