Customer Service Representative Jobs in South Dakota

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 103 Jobs

Bilingual Customer Service Representative

  • SD
  • 23 hours ago
  • SD
  • 23 hours ago

Bilingual Benefits Call Center Representative 100% Remote Excellent benefits and team atmosphere $18.00/hr Would you enjoy being part of a team that makes a difference in peoples lives? Do you...

Remote Work

Customer Service Rep III-REMOTE

  • Pierre, SD
  • moments ago
  • Pierre, SD
  • moments ago

Summary of Essential Functions:** We are looking for a competent **Call Center Representative** to field customer calls and emails, provide information, place parts and consumables orders, create...

Remote Work

Customer Service Rep

  • Rapid City, SD
  • 7 hours ago
  • Rapid City, SD
  • 7 hours ago

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...

Customer Service Representative

  • Artesian, SD
  • 8 hours ago
  • Artesian, SD
  • 8 hours ago

The Customer Service Representative provides quality service to patient, customers, and staff by providing accurate and timely responses to inquiries regarding patient billing, payments, accurate insurance...

Retail Customer Service Associate

  • Rapid City, SD
  • 1 day ago
  • Rapid City, SD
  • 1 day ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Inbound Mortgage Customer Service Specialist

  • Dakota Dunes, SD
  • 1 day ago
  • Dakota Dunes, SD
  • 1 day ago

Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions...

Customer Service Representative at CCL H...

  • Sioux Falls, SD
  • 2 days ago
  • Sioux Falls, SD
  • 2 days ago

Sioux Falls, SD Customer Service Customer Service Representative at CCL Healthcare Customer Service Representative at CCL Healthcare CCL Label Sioux Falls, SD Posted/Updated: Today Job Description Job...

Customer Service Representative I (Full Time) - Sioux Falls

  • Sioux Falls, SD
  • 2 days ago
  • Sioux Falls, SD
  • 2 days ago

CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls community! It's more than just a job!...

Customer Service Representative - Work From Home

  • Sioux Falls, SD
  • 3 days ago
  • Sioux Falls, SD
  • 3 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Representative II, Customer Service Ops

  • Pierre, SD
  • 3 days ago
  • Pierre, SD
  • 3 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

CampusGuard Customer Advocate

  • Sioux Falls, SD
  • 4 days ago
  • Sioux Falls, SD
  • 4 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Representative-10:00 AM - 6:30 PM

  • Pierre, SD
  • 4 days ago
  • Pierre, SD
  • 4 days ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Sr Customer Care Specialist

  • Pierre, SD
  • 4 days ago
  • Pierre, SD
  • 4 days ago

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...

Customer Service Representative

  • Sioux Falls, SD
  • 4 days ago
  • Sioux Falls, SD
  • 4 days ago

Our Customer Service Representatives earn $36,000 - $40,000+ yearly, on average TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...

Customer Service Advisor

  • Sioux Falls, SD
  • 6 days ago
  • Sioux Falls, SD
  • 6 days ago

Geared for the Driven At Fidelity Petroleum Resources, Inc, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a...

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
27,563

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Dakota offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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