Customer Service Representative Jobs in West Columbia, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Floating Customer Service Representative
- Columbia, SC (2 miles from West Columbia, SC)
- moments ago
- Columbia, SC (2 miles from West Columbia, SC)
- moments ago
Join SC State Credit Union as a Floating Customer Service Representative!...
Veterinary Client Service Representative
- Columbia, SC (2 miles from West Columbia, SC)
- 1 hour ago
- Columbia, SC (2 miles from West Columbia, SC)
- 1 hour ago
Answer and prioritize incoming phone calls Monitor client flow from check-in through discharge Provide excellent customer service to our referring veterinarians and their staff by assisting with their...
Claims Customer Service Advocate III
- Columbia, SC (2 miles from West Columbia, SC)
- 8 hours ago
- Columbia, SC (2 miles from West Columbia, SC)
- 8 hours ago
Assists in training claims customer service representatives....
Pharmacy Customer Service Associate
- Columbia, SC (2 miles from West Columbia, SC)
- 8 hours ago
- Columbia, SC (2 miles from West Columbia, SC)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Columbia, SC (2 miles from West Columbia, SC)
- 8 hours ago
- Columbia, SC (2 miles from West Columbia, SC)
- 8 hours ago
Customer Service Advocate II Call Center Position Job Summary: Join our dynamic team as a Customer Service Advocate II, where you will play a crucial role in providing exceptional service to our...
Join Our Team - Short-Term Warehouse Associate** **_Location: Midlands ReStore_** **_Pay: $_** **14.25/hour** **_Short-Term | 5 Day Assignment_** **Are you someone who enjoys hands-on work,...
Customer Service Representative
- Columbia, SC (2 miles from West Columbia, SC)
- 21 hours ago
- Columbia, SC (2 miles from West Columbia, SC)
- 21 hours ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Banking Specialist - Onsite
- Columbia, SC (2 miles from West Columbia, SC)
- 1 day ago
- Columbia, SC (2 miles from West Columbia, SC)
- 1 day ago
High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...
Automotive Customer Service Advisor
- Lexington, SC (10 miles from West Columbia, SC)
- 2 days ago
- Lexington, SC (10 miles from West Columbia, SC)
- 2 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
PT Claims Customer Service Advocate II
- Columbia, SC (2 miles from West Columbia, SC)
- 2 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 2 days ago
Summary Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve...
Supervisor, Claims Customer Service
- Columbia, SC (2 miles from West Columbia, SC)
- 2 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 2 days ago
Required Work Experience: 2-years of claims/appeals, customer service, or call center experience. . Required Skills and Abilities: Strong analytical, organizational, and judgment skills....
Customer Service Representative
- Columbia, SC (2 miles from West Columbia, SC)
- 3 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 3 days ago
Job Title: Customer Service Representative Reports To: Sales Support Manager Location: Columbia, MD Are you interested in making a difference in healthcare by assisting sales reps, internal stakeholders...
Customer Service Team Member - Lexington, SC (SC0306)
- Lexington, SC (10 miles from West Columbia, SC)
- 3 days ago
- Lexington, SC (10 miles from West Columbia, SC)
- 3 days ago
Job Details Job Location : Lexington, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Banking Specialist
- Columbia, SC (2 miles from West Columbia, SC)
- 3 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 3 days ago
High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...
Phone Banker, Credit Union Customer Service Rep
- Columbia, SC (2 miles from West Columbia, SC)
- 4 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 4 days ago
Requirements for this Customer Service Representative job To be successful as a Customer Service Representative at SC State Credit Union, several key skills are essential....
Demographic Data for West Columbia, SC
Moving to West Columbia, SC? Find some basic demographic data about West Columbia, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Columbia, SC
Highest Education Level
Customer Service Representatives in West Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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