Customer Service Representative Jobs in Lexington, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 104 Jobs

Claims Customer Service Advocate III

  • Columbia, SC (12 miles from Lexington, SC)
  • 6 hours ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 6 hours ago

Assists in training claims customer service representatives. Skills: Required Skills and Abilities: Good verbal and written communication skills. Strong customer service skills....

Concierge Customer Service Advocate III

  • Columbia, SC (12 miles from Lexington, SC)
  • 7 hours ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 7 hours ago

Summary Provides prompt, accurate, thorough and courteous responses to all complex customer inquiries. Inquiries are typically non-routine and require deviation from standard screens, scripts, and...

Customer Service Advocate I

  • Columbia, SC (12 miles from Lexington, SC)
  • 7 hours ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 7 hours ago

Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience....

Remote Work

Customer Account Representative

  • Columbia, SC (12 miles from Lexington, SC)
  • 8 hours ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 8 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Specialist

  • Cayce, SC (10 miles from Lexington, SC)
  • 12 hours ago
  • Cayce, SC (10 miles from Lexington, SC)
  • 12 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

PT Customer Service Leader

  • Hopkins, SC (23 miles from Lexington, SC)
  • 1 day ago
  • Hopkins, SC (23 miles from Lexington, SC)
  • 1 day ago

Category/Area of Expertise: Retail Operations Job Requisition: 450155 Address: USA-SC-Hopkins-9013 Garners Ferry Rd Store Code: Store 02584 Front End (7234264) Food Lion has been providing an...

Claims Customer Service Advocate II

  • Columbia, SC (12 miles from Lexington, SC)
  • 1 day ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 1 day ago

Description Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to...

Customer Service Associate I

  • Swansea, SC (19 miles from Lexington, SC)
  • 2 days ago
  • Swansea, SC (19 miles from Lexington, SC)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Claims Customer Service Advocate II - Hybrid

  • Columbia, SC (12 miles from Lexington, SC)
  • 2 days ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 2 days ago

Summary Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve...

Healthcare Customer Service Representative - Remote

  • Columbia, SC (12 miles from Lexington, SC)
  • 3 days ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 3 days ago

Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...

Remote Work

Customer Service Representative

  • West Columbia, SC (10 miles from Lexington, SC)
  • 3 days ago
  • West Columbia, SC (10 miles from Lexington, SC)
  • 3 days ago

Store 2705142: 2308 Augusta Hwy, West Columbia, South Carolina 29169 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative (Multi Branch Support)

  • Columbia, SC (12 miles from Lexington, SC)
  • 3 days ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 3 days ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Business Filings Customer Service Representative

  • Columbia, SC (12 miles from Lexington, SC)
  • 4 days ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 4 days ago

Job Responsibilities This position will provide telephone and administrative support in the corporate section of the Business Filings Division. The ideal candidate will possess strong customer...

Client Advocate II / Region C

  • Cayce, SC (10 miles from Lexington, SC)
  • 4 days ago
  • Cayce, SC (10 miles from Lexington, SC)
  • 4 days ago

Job Responsibilities This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Region C (Pee Dee and Waccamaw Mental...

Lead Customer Service Representative

  • Columbia, SC (12 miles from Lexington, SC)
  • 5 days ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 5 days ago

The Lead Corporate Customer Service Representative will handle and assist other team members with customer service activities relating to customer calls, provide leadership to the customer service team...

Demographic Data for Lexington, SC

Moving to Lexington, SC? Find some basic demographic data about Lexington, SC below.


Local
National
113,713
2,422
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lexington, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lexington, SC offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lexington, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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