Customer Service Representative Jobs in Irmo, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 96 Jobs

Customer Service-Respiratory and Sleep

  • Quipt Home Medical
  • Lexington, SC (11 miles from Irmo, SC)
  • 4 hours ago
  • Lexington, SC (11 miles from Irmo, SC)
  • 4 hours ago

Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven...

In Person

Customer Service Representative 1/Customer Service Representative 2/Sr Customer Service Representative

  • Berkshire Hathaway Energy Company
  • Columbia, SC (15 miles from Irmo, SC)
  • 14 hours ago
  • Columbia, SC (15 miles from Irmo, SC)
  • 14 hours ago

Senior Customer Service Representative: Considerable experience in gas transportation....

In Person

Customer Service Advocate III

  • OurHRConnect
  • Columbia, SC (15 miles from Irmo, SC)
  • 16 hours ago
  • Columbia, SC (15 miles from Irmo, SC)
  • 16 hours ago

Summary We are currently hiring for a Customer Service Advocate III to join BlueCross BlueShield of South Carolina. You will be responsible for providing prompt, accurate, thorough and courteous...

Hybrid

Provider Customer Service Advocate II

  • OurHRConnect
  • Columbia, SC (15 miles from Irmo, SC)
  • 16 hours ago
  • Columbia, SC (15 miles from Irmo, SC)
  • 16 hours ago

We Prefer You Have: Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience....

In Person

Customer Care Specialist

  • Randstad
  • Columbia, SC (15 miles from Irmo, SC)
  • 19 hours ago
  • Columbia, SC (15 miles from Irmo, SC)
  • 19 hours ago

Are you ready to elevate your career in a mission-critical role that directly connects your precise technical talents to the pharmaceutical and healthcare ecosystem? We are seeking a proactive and...

In Person

Customer Service Representative

  • Caliber Collision
  • Lexington, SC (11 miles from Irmo, SC)
  • 1 day ago
  • Lexington, SC (11 miles from Irmo, SC)
  • 1 day ago

Service Center Lexington SC JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

In Person

Customer Service Representative 1

  • Sefl
  • Lexington, SC (11 miles from Irmo, SC)
  • 1 day ago
  • Lexington, SC (11 miles from Irmo, SC)
  • 1 day ago

As the Customer Service Representative 1, you will be responsible for handling hundreds of incoming customer service telephone inquiries from external and internal customers....

In Person

Coordinator, Claims Customer Service

  • OurHRConnect
  • Columbia, SC (15 miles from Irmo, SC)
  • 2 days ago
  • Columbia, SC (15 miles from Irmo, SC)
  • 2 days ago

Summary Functions as work leader for a claims customer service unit responsible for resolving customer inquiries and performing initial claims adjudication or non-medical appeals review. Assists...

In Person

PT Customer Service Leader

  • Food Lion
  • Winnsboro, SC (17 miles from Irmo, SC)
  • 2 days ago
  • Winnsboro, SC (17 miles from Irmo, SC)
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 504713 Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Front End (7237561) Food Lion has been...

In Person Part Time

Customer Service & Loan Officer

  • SCSCU
  • Irmo, SC
  • 5 days ago
  • Irmo, SC
  • 5 days ago

Join SC State Credit Union as a Customer Service & Loan Officer where you can be at the forefront of helping members achieve their financial goals. As an integral part of our team, you will have...

In Person

Client Service Specialist

  • Ameriprise Financial
  • Lexington, SC (11 miles from Irmo, SC)
  • 5 days ago
  • Lexington, SC (11 miles from Irmo, SC)
  • 5 days ago

About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000...

In Person

Bilingual Customer Service Advocate II

  • Paladin Inc
  • Columbia, SC (15 miles from Irmo, SC)
  • 5 days ago
  • Columbia, SC (15 miles from Irmo, SC)
  • 5 days ago

Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquires may be non-routine and require deviation from standard screens, scripts, and procedures. Performs...

In Person

Customer Service Representative

  • Recruiting Solutions
  • Columbia, SC (15 miles from Irmo, SC)
  • 5 days ago
  • Columbia, SC (15 miles from Irmo, SC)
  • 5 days ago

Customer Service Representatives - Meaningful Career Helping Others Northeast Columbia, SC | Pay Rate: $15/hour | Mon-Fri, 8:30AM-5:00PM | Temp-to-Hire Opportunity Do you have a servant heart and a...

In Person

Client Care Representative

  • Mister Sparky
  • West Columbia, SC (15 miles from Irmo, SC)
  • 6 days ago
  • West Columbia, SC (15 miles from Irmo, SC)
  • 6 days ago

Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you....

In Person

Customer Service Tech II-FO

  • Uniti
  • Lexington, SC (11 miles from Irmo, SC)
  • 7 days ago
  • Lexington, SC (11 miles from Irmo, SC)
  • 7 days ago

Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across...

In Person

Demographic Data for Irmo, SC

Moving to Irmo, SC? Find some basic demographic data about Irmo, SC below.


Local
National
36,341
848
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Irmo, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Irmo, SC offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Irmo, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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