Customer Service Representative Jobs in Columbia, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(07294) - 130 Amicks Ferry RD
- Chapin, SC (20 miles from Columbia, SC)
- 1 hour ago
- Chapin, SC (20 miles from Columbia, SC)
- 1 hour ago
Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality, and people skills....
- Saint Matthews, SC (21 miles from Columbia, SC)
- 8 hours ago
- Saint Matthews, SC (21 miles from Columbia, SC)
- 8 hours ago
About the Role: Windstream's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise,...
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Rep(08751) - 4079 C Augusta HWY
- Gilbert, SC (20 miles from Columbia, SC)
- 1 day ago
- Gilbert, SC (20 miles from Columbia, SC)
- 1 day ago
Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality, and people skills....
We Prefer That You Have the Following: Preferred Education: Associate's Degree Preferred Work Experience: 2 years-of customer service or call center experience....
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
CSR (Customer Service Representative)
- Irmo, SC (15 miles from Columbia, SC)
- 3 days ago
- Irmo, SC (15 miles from Columbia, SC)
- 3 days ago
At Pizza Hut, our vision is to "Connect People Through the JOY of Pizza." As a Pizza Hut / Team SRC Team Member, you can be the smiling face that greets and serves the customers or a cook who make...
Customer Service Representative 1 Bachelor's plus 0-2 years of experience Customer Service Representative 2 Bachelor's plus 3-4 years of experience Sr Customer Service Representative Bachelor's plus...
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Columbia, South Carolina, United States Of America Views:3 Our Customer Service Representatives ensure that customers...
Summary In the role as the Claims Customer Service Advocate II, the ideal candidate will be responsible for responding to routine inquiries. These inquiries may be non-routine and require...
Customer Service Representative (CAE)
- West Columbia, SC (2 miles from Columbia, SC)
- 5 days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 5 days ago
Job Description Eagle Aviation is seeking a full-time Customer Service Representative to support front desk operations at our KCAE location....
Job Responsibilities Resolves technical issues relating to computer hardware or software devices. Speaks with customers to diagnose technical issues, pulls reports with listed or escalated issues,...
Bilingual - UI Customer Service Representative (CSR) - Statewide
- Columbia, SC
- 5 days ago
- Columbia, SC
- 5 days ago
Job Responsibilities About Us Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Columbia, SC
- 6 days ago
- Columbia, SC
- 6 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Member Service Representative (Full-Time) - Forest Acres
- Columbia, SC
- 6 days ago
- Columbia, SC
- 6 days ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...
Demographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbia, SC
Highest Education Level
Customer Service Representatives in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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