Customer Service Representative Jobs in Columbia, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service-Respiratory and Sleep
- Quipt Home Medical
- Lexington, SC (12 miles from Columbia, SC)
- 1 hour ago
- Lexington, SC (12 miles from Columbia, SC)
- 1 hour ago
Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven...
In Person- Berkshire Hathaway Energy Company
- Columbia, SC
- 11 hours ago
- Columbia, SC
- 11 hours ago
Senior Customer Service Representative: Considerable experience in gas transportation....
In PersonSummary We are currently hiring for a Customer Service Advocate III to join BlueCross BlueShield of South Carolina. You will be responsible for providing prompt, accurate, thorough and courteous...
HybridProvider Customer Service Advocate II
- OurHRConnect
- Columbia, SC
- 13 hours ago
- Columbia, SC
- 13 hours ago
We Prefer You Have: Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience....
In PersonAre you ready to elevate your career in a mission-critical role that directly connects your precise technical talents to the pharmaceutical and healthcare ecosystem? We are seeking a proactive and...
In PersonCustomer Service Representative
- Caliber Collision
- Lexington, SC (12 miles from Columbia, SC)
- 1 day ago
- Lexington, SC (12 miles from Columbia, SC)
- 1 day ago
Service Center Lexington SC JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
In PersonCustomer Service Representative 1
- Sefl
- Lexington, SC (12 miles from Columbia, SC)
- 1 day ago
- Lexington, SC (12 miles from Columbia, SC)
- 1 day ago
As the Customer Service Representative 1, you will be responsible for handling hundreds of incoming customer service telephone inquiries from external and internal customers....
In PersonCustomer Account Representative
- Rent A Center
- North, SC (24 miles from Columbia, SC)
- 1 day ago
- North, SC (24 miles from Columbia, SC)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonSummary Functions as work leader for a claims customer service unit responsible for resolving customer inquiries and performing initial claims adjudication or non-medical appeals review. Assists...
In PersonWorks independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
In PersonBilingual Customer Service Advocate II- #26-12547
- US Tech Solutions
- Columbia, SC
- 2 days ago
- Columbia, SC
- 2 days ago
$20 per hour Columbia, SC Right to Hire Duration: 3+ Months Possible Contract (Possible Conversion) Job Description: Provides prompt, accurate, thorough and courteous responses to all customer...
In PersonPosition Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
Remote- Food Lion
- Hopkins, SC (12 miles from Columbia, SC)
- 3 days ago
- Hopkins, SC (12 miles from Columbia, SC)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 504434 Address: USA-SC-Hopkins-9013 Garners Ferry Rd Store Code: Store 02584 Front End (7234264) Food Lion has been providing an...
In Person Part TimeCustomer Service & Loan Officer
- SCSCU
- Irmo, SC (15 miles from Columbia, SC)
- 5 days ago
- Irmo, SC (15 miles from Columbia, SC)
- 5 days ago
Join SC State Credit Union as a Customer Service & Loan Officer where you can be at the forefront of helping members achieve their financial goals. As an integral part of our team, you will have...
In Person- Ameriprise Financial
- Lexington, SC (12 miles from Columbia, SC)
- 5 days ago
- Lexington, SC (12 miles from Columbia, SC)
- 5 days ago
About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000...
In PersonDemographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbia, SC
Highest Education Level
Customer Service Representatives in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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