Customer Service Representative Jobs in North Smithfield, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- East Providence, RI (14 miles from North Smithfield, RI)
- 23 days ago
- East Providence, RI (14 miles from North Smithfield, RI)
- 23 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Cranston, RI (14 miles from North Smithfield, RI)
- moments ago
- Cranston, RI (14 miles from North Smithfield, RI)
- moments ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
- Mansfield, MA (16 miles from North Smithfield, RI)
- 9 hours ago
- Mansfield, MA (16 miles from North Smithfield, RI)
- 9 hours ago
Rexel USA is recognized as a Great Place to Work! Rexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt &...
Lead Director, Meritain Customer Service
- Providence, RI (12 miles from North Smithfield, RI)
- 10 hours ago
- Providence, RI (12 miles from North Smithfield, RI)
- 10 hours ago
. + 5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency...
Pharmacy Customer Service Associate
- Ashland, MA (20 miles from North Smithfield, RI)
- 11 hours ago
- Ashland, MA (20 miles from North Smithfield, RI)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Stoughton, MA (24 miles from North Smithfield, RI)
- 13 hours ago
- Stoughton, MA (24 miles from North Smithfield, RI)
- 13 hours ago
Customer Service Representatives earn $50,000 - $60,000 annually based on performance and ability to close the sale! TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
Customer Service Rep(03924) - 3383 Mendon Rd
- Cumberland, RI (5 miles from North Smithfield, RI)
- 13 hours ago
- Cumberland, RI (5 miles from North Smithfield, RI)
- 13 hours ago
Company Description Job Description We're searching for qualified CSRs with people skills and personality. This can be your main gig, your hobby, or a supplemental job. Some job duties include...
- Providence, RI (12 miles from North Smithfield, RI)
- 13 hours ago
- Providence, RI (12 miles from North Smithfield, RI)
- 13 hours ago
Class Definition GENERAL STATEMENT OF DUTIES: Within the Department of Human Services, to perform a variety of clerical duties, including but not limited to: producing digital copies of documents,...
Restaurant Customer Service Team Member
- Webster, MA (16 miles from North Smithfield, RI)
- 13 hours ago
- Webster, MA (16 miles from North Smithfield, RI)
- 13 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service & E-Commerce Supervisor - Full Time
- Providence, RI (12 miles from North Smithfield, RI)
- 13 hours ago
- Providence, RI (12 miles from North Smithfield, RI)
- 13 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Retail Customer Service Associate Part Time
- Seekonk, MA (14 miles from North Smithfield, RI)
- 20 hours ago
- Seekonk, MA (14 miles from North Smithfield, RI)
- 20 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Northborough, MA (24 miles from North Smithfield, RI)
- 21 hours ago
- Northborough, MA (24 miles from North Smithfield, RI)
- 21 hours ago
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need...
Remote Customer Service Representative
- Warwick, RI (19 miles from North Smithfield, RI)
- 21 hours ago
- Warwick, RI (19 miles from North Smithfield, RI)
- 21 hours ago
Prior Call Center experience is highly preferred. High School diploma, GED, some college experience, trade, or professional certification....
Remote Work- Smithfield, RI (4 miles from North Smithfield, RI)
- 1 day ago
- Smithfield, RI (4 miles from North Smithfield, RI)
- 1 day ago
ABOUT: People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Worcester, MA (23 miles from North Smithfield, RI)
- 1 day ago
- Worcester, MA (23 miles from North Smithfield, RI)
- 1 day ago
Customer Service Branch Associate / Delivery Driver - Automotive Finishes Sherwin-Williams - 3.8 Worcester, MA Job Details Part-time $17.51 - $22.34 an hour 10 hours ago Qualifications Sales...
Demographic Data for North Smithfield, RI
Moving to North Smithfield, RI? Find some basic demographic data about North Smithfield, RI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in North Smithfield, RI
Highest Education Level
Customer Service Representatives in North Smithfield, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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