Customer Service Representative Jobs in Rhode Island
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Penske Automotive Group, Inc.
- Warwick, RI
- 17 hours ago
- Warwick, RI
- 17 hours ago
Audi Warwick, a Penske Automotive Group dealership, is looking for a Customer Service Representative to join our Sales team and deliver extraordinary customer experiences....
In Personcenter experience Previous work-from-home experience Prior retail or pharmacy experience Education Verifiable High School Diploma, GED, or equivalent experience Anticipated Weekly Hours 40 Time Type...
RemoteCustomer Service Rep(03937) - 900 Victory Highway Unit 15
- Domino's Pizza
- North Smithfield, RI
- 22 hours ago
- North Smithfield, RI
- 22 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Pawtucket, RI
- 1 day ago
- Pawtucket, RI
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative
- Axelon Services Corporation
- Warwick, RI
- 2 days ago
- Warwick, RI
- 2 days ago
Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....
In PersonReady to do your best work? Interested in a minimum starting hourly rate of $18.00 per hour - $18.70 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonReturn to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
In PersonCustomer Care Advocate Intake Cary NC Bloomfield CT Warwick RI Oriskany NY Omaha NE 6 15 2026
- MetLife, Inc.
- Warwick, RI
- 3 days ago
- Warwick, RI
- 3 days ago
Higher education or professional certification Insurance or financial service industry experience Prior call center experience High School Diploma or GED The expected salary for this position is 41,600...
In PersonAbout Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life....
In PersonCustomer Service Representative Location: Warwick, RI 02818 (Onsite Training & then remote, coming into the office once per month) Contract: 6 months of contract Inbound customer service role for Defined...
In PersonCustomer Service Representative
- U-Haul Co. of Rhode Island
- East Providence, RI
- 6 days ago
- East Providence, RI
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonAssociate Life Customer Service Representative
- Amica Mutual Insurance
- Lincoln, RI
- 6 days ago
- Lincoln, RI
- 6 days ago
Our office located in Lincoln, RI is seeking an Associate Life Customer Service Representative to join the team!...
RemoteRemote After Training - Customer Service Rep
- Axelon Services Corporation
- Warwick, RI
- 7 days ago
- Warwick, RI
- 7 days ago
Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....
RemoteRequired Skills: Suggested 2 years of experience in Customer Service; prior Call Center experience is highly preferred....
RemoteCustomer Service Rep(03907) - 526 BROAD STREET
- Domino's
- Providence, RI
- 7 days ago
- Providence, RI
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonDemographic Data for Rhode Island
Moving to Rhode Island? Find some basic demographic data about Rhode Island below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rhode Island
Highest Education Level
Customer Service Representatives in Rhode Island offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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