Customer Service Representative Jobs in Rhode Island
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Woonsocket, RI
- 10 hours ago
- Woonsocket, RI
- 10 hours ago
Medical Screener - Reception Technician (Customer Service) CSL 4 ( ) Woonsocket, RI Why you should apply for a job to CSL : 4/5 in overall job satisfaction Ratings are based on anonymous reviews...
- Newport, RI
- 10 hours ago
- Newport, RI
- 10 hours ago
Member Service Representative (Full-Time) - NS Newport Navy Federal Credit Union 4.8 ( ) Newport, RI Why you should apply for a job to Navy Federal Credit Union : Ranked as one of the 4.8/5 in...
Tasca Automotive Group is looking to hire an experienced Customer Service Representative. Customer Support will be in the form of inbound and outbound phone calls and emails....
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Description Starting Salary: $20 / hour Start Date: November 3 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Description Starting Salary: $20 / hour Start Date: November 3, 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
PURPOSE: The Trainer will be working with various individuals to document processes with the purpose of using this documentation to develop training curricula and create training aids. As part of...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $15.50 - $16.75...
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America's leader in financial planning and ranked #1 in customer...
**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pizzeria Supervisor Wanted . Must Have Experience In Customer Service
- Providence, RI
- 4 days ago
- Providence, RI
- 4 days ago
HELLO WE ARE LOOKING TO HIRE SOMEONE WITH CUSTOMER SERVICE SKILLS. APLICANTS MUST BE ABLE TO ANSWER PHONES AT PIZZERIA TAKE ORDERS COORDINATE DELIVERIES CLOSE REGISTERS TEXT RALPH TODAY MUST BE...
un Customer Care Representative (North Kingstown) Associate Staffing image 1 of 1 compensation: $17/hr employment type: experience level: no experience required job title: Customer Care...
Demographic Data for Rhode Island
Moving to Rhode Island? Find some basic demographic data about Rhode Island below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rhode Island
Highest Education Level
Customer Service Representatives in Rhode Island offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- High School Diploma
- Military Background
- Written Communication
- Driving
- Flexibility
- Reporting
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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