Customer Service Representative Jobs in Rhode Island
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
. * Prior Call Center experience is highly preferred. * A demonstrated ability to learn quickly and continuously develop functional knowledge and an understanding of company products as well as administrative...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI
- 19 hours ago
- Providence, RI
- 19 hours ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
The Opportunity** Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. **The Role** + Prepares the...
Medical Screener - Reception Technician (Customer Service)
- Woonsocket, RI
- 1 day ago
- Woonsocket, RI
- 1 day ago
The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process....
Remote Customer Service Specialist WEX, Inc. life insurance, paid time off, tuition reimbursement United States, Rhode Island Jun 11, 2025 About the Team/Role The Customer Service Specialist...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816328 Location: Cranston, Rhode IslandDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...
Remote WorkClass Definition GENERAL STATEMENT OF DUTIES: Within the Department of Human Services, to perform a variety of clerical duties, including but not limited to: producing digital copies of documents,...
Prior Call Center experience is highly preferred....
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Do you have at least 2 years of RECENT customer facing customer service or sales experience? Are you comfortable with $23-$25/hr on a WEEKLY basis! This could be the opportunity for you!!! Pay:...
Senior Customer Service Representative - Corporate Filings
- Providence, RI
- 2 days ago
- Providence, RI
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Retail Store Specialist (Customer Service/Merchandising) - Part Time
- Johnston, RI
- 3 days ago
- Johnston, RI
- 3 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.50 - $16.75 / hour and...
The Select Services Team in our Fidelity Institutional Organization currently has an opening and is seeking a qualified candidate to support our clients in both automated & manual functions....
Customer Service Representative, Specialized Services Bagster
- Providence, RI
- 3 days ago
- Providence, RI
- 3 days ago
Job Summary** The Specialized Services Customer Service Representative position receives and processes calls and/or e-mails from Bagster customers and serves as the point of contact for these customers...
Customer Service Representative, Life Contact Center
- Providence, RI
- 3 days ago
- Providence, RI
- 3 days ago
As a Customer Service Representative, you will serve as the first point of contact for our life insurance customers (i.e., policy holders, beneficiaries, financial professionals, etc.)....
Remote WorkDemographic Data for Rhode Island
Moving to Rhode Island? Find some basic demographic data about Rhode Island below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rhode Island
Highest Education Level
Customer Service Representatives in Rhode Island offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Sales Leadership
- Baking
- Order Processing
- Complaint Resolution
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Problem Resolution
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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