Customer Service Representative Jobs in West Chester, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Liberty Vet Pets
- Philadelphia, PA (23 miles from West Chester, PA)
- 10 days ago
- Liberty Vet Pets
- Philadelphia, PA (23 miles from West Chester, PA)
- 10 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
- Norristown, PA (17 miles from West Chester, PA)
- 2 hours ago
- Norristown, PA (17 miles from West Chester, PA)
- 2 hours ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Customer Service Specialist - M-F, 8a-4:30p
- Wilmington, DE (19 miles from West Chester, PA)
- 2 hours ago
- Wilmington, DE (19 miles from West Chester, PA)
- 2 hours ago
Job Details Customer Service Specialist - M-F, 8a-4:30p PRIMARY FUNCTION: The Customer Service Specialist serves as the first point of contact for patients, caregivers, and healthcare...
Customer Service Representative (Loan Consultant II)
- East Norriton, PA (17 miles from West Chester, PA)
- 9 hours ago
- East Norriton, PA (17 miles from West Chester, PA)
- 9 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Retail Customer Service Associate
- Springfield, PA (14 miles from West Chester, PA)
- 12 hours ago
- Springfield, PA (14 miles from West Chester, PA)
- 12 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
PT/Seasonal/Cashier/Customer Service Team Member
- Wilmington, DE (19 miles from West Chester, PA)
- 13 hours ago
- Wilmington, DE (19 miles from West Chester, PA)
- 13 hours ago
Store - Wilmington, DE Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Exton, PA (3 miles from West Chester, PA)
- 14 hours ago
- Exton, PA (3 miles from West Chester, PA)
- 14 hours ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Medical Screener - Reception Technician (Customer Service)
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Showroom Customer Service Representative
- King of Prussia, PA (13 miles from West Chester, PA)
- 1 day ago
- King of Prussia, PA (13 miles from West Chester, PA)
- 1 day ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Warehouse Associate - CT
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Health Insurance Customer Service Rep (Unlicensed)
- Penllyn, PA (21 miles from West Chester, PA)
- 1 day ago
- Penllyn, PA (21 miles from West Chester, PA)
- 1 day ago
Health Insurance Customer Service Rep (Unlicensed) - ($17.50/ hour) Our client is looking for an unlicensed Health Insurance Customer Service Rep to join their team. Job highlights: Working with...
- Kng of Prussa, PA (13 miles from West Chester, PA)
- 1 day ago
- Kng of Prussa, PA (13 miles from West Chester, PA)
- 1 day ago
Customer Service Associate: The Customer Service Associate has a primary responsibility for the experience of the consumer who contacts us through the call center. This is inclusive of Ecommerce,...
Customer Account Representative
- Phoenixville, PA (11 miles from West Chester, PA)
- 1 day ago
- Phoenixville, PA (11 miles from West Chester, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- King of Prussia, PA (13 miles from West Chester, PA)
- 2 days ago
- King of Prussia, PA (13 miles from West Chester, PA)
- 2 days ago
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible...
- Hockessin, DE (14 miles from West Chester, PA)
- 2 days ago
- Hockessin, DE (14 miles from West Chester, PA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for West Chester, PA
Moving to West Chester, PA? Find some basic demographic data about West Chester, PA below.
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Salary for Customer Service Representative Jobs in West Chester, PA
Highest Education Level
Customer Service Representatives in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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