Customer Service Representative Jobs in West Chester, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Liberty Vet Pets
- Philadelphia, PA (23 miles from West Chester, PA)
- 5 days ago
- Liberty Vet Pets
- Philadelphia, PA (23 miles from West Chester, PA)
- 5 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Customer Service Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 17 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Wilmington, DE (19 miles from West Chester, PA)
- 3 hours ago
- Wilmington, DE (19 miles from West Chester, PA)
- 3 hours ago
We are currently seeking a dynamic Service Representative to join our growing teams across the country. As part of Wolters Kluwer, BizFilings is a brand within CT (Corporate Trust) Corporation - a...
Pharmacy Customer Service Associate
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 hours ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Greenville, DE (13 miles from West Chester, PA)
- 3 hours ago
- Greenville, DE (13 miles from West Chester, PA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Collegeville, PA (16 miles from West Chester, PA)
- 4 hours ago
- Collegeville, PA (16 miles from West Chester, PA)
- 4 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Swedesboro, NJ (20 miles from West Chester, PA)
- 6 hours ago
- Swedesboro, NJ (20 miles from West Chester, PA)
- 6 hours ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Rep(04877) - 130 W Main St,Ste118
- Trappe, PA (16 miles from West Chester, PA)
- 11 hours ago
- Trappe, PA (16 miles from West Chester, PA)
- 11 hours ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(03286) - 4229 N. Broad St.
- Philadelphia, PA (23 miles from West Chester, PA)
- 12 hours ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 12 hours ago
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to...
Customer Service Rep(04771) - 241 E Gay St
- West Chester, PA
- 15 hours ago
- West Chester, PA
- 15 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(09057) - 575 W. Uwchlan Ave
- Exton, PA (3 miles from West Chester, PA)
- 15 hours ago
- Exton, PA (3 miles from West Chester, PA)
- 15 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04828) - 142 W Germantown Pike B
- East Norriton, PA (17 miles from West Chester, PA)
- 15 hours ago
- East Norriton, PA (17 miles from West Chester, PA)
- 15 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04866) - 629 Millers Hill Road
- Kennett Square, PA (10 miles from West Chester, PA)
- 1 day ago
- Kennett Square, PA (10 miles from West Chester, PA)
- 1 day ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(04813) - 716 South St.
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
Customer Service Rep(04866) - 629 Miller's Hill Road
- Kennett Square, PA (10 miles from West Chester, PA)
- 1 day ago
- Kennett Square, PA (10 miles from West Chester, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Demographic Data for West Chester, PA
Moving to West Chester, PA? Find some basic demographic data about West Chester, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Chester, PA
Highest Education Level
Customer Service Representatives in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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