Customer Service Representative Jobs in West Chester, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Liberty Vet Pets
- Philadelphia, PA (23 miles from West Chester, PA)
- 7 days ago
- Liberty Vet Pets
- Philadelphia, PA (23 miles from West Chester, PA)
- 7 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Client Service Representative - Front Desk - Part-Time
- Norristown, PA (17 miles from West Chester, PA)
- 9 days ago
- Norristown, PA (17 miles from West Chester, PA)
- 9 days ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
Customer Service Gate Agent (Part-Time)
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 hours ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 hours ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE (19 miles from West Chester, PA)
- 3 hours ago
- Wilmington, DE (19 miles from West Chester, PA)
- 3 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Paoli, PA (7 miles from West Chester, PA)
- 4 hours ago
- Paoli, PA (7 miles from West Chester, PA)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Philadelphia, PA (23 miles from West Chester, PA)
- 5 hours ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 5 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Lansdale, PA (23 miles from West Chester, PA)
- 6 hours ago
- Lansdale, PA (23 miles from West Chester, PA)
- 6 hours ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Service and Field Marketing Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 7 hours ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 7 hours ago
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice,...
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA
- 19 hours ago
- West Chester, PA
- 19 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Ridley, PA (16 miles from West Chester, PA)
- 1 day ago
- Ridley, PA (16 miles from West Chester, PA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (13 miles from West Chester, PA)
- 1 day ago
- King of Prussia, PA (13 miles from West Chester, PA)
- 1 day ago
Compensation Details: $19 - $22 per hour Job Description: Who we are: Unique Indoor Comfort in King of Prussia is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a...
Customer Service Rep (04826) - 4233 Edgmont Ave
- Brookhaven, PA (14 miles from West Chester, PA)
- 1 day ago
- Brookhaven, PA (14 miles from West Chester, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Experience Specialist - PT
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
$17.25/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
Retail Customer Service Representative/Cashier
- St Davids, PA (11 miles from West Chester, PA)
- 1 day ago
- St Davids, PA (11 miles from West Chester, PA)
- 1 day ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Rep(04888) - 327 Main St
- Harleysville, PA (22 miles from West Chester, PA)
- 1 day ago
- Harleysville, PA (22 miles from West Chester, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Demographic Data for West Chester, PA
Moving to West Chester, PA? Find some basic demographic data about West Chester, PA below.
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Salary for Customer Service Representative Jobs in West Chester, PA
Highest Education Level
Customer Service Representatives in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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