Customer Service Representative Jobs in Waynesboro, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (10 miles from Waynesboro, PA)
- 12 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (10 miles from Waynesboro, PA)
- 12 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Customer Service Rep(04776) - 1515 Linclon Way E
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 11 hours ago
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 11 hours ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
Customer Service Rep(04683) - 17549 Virginia Ave
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 12 hours ago
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 12 hours ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
Customer Service Rep(04742) - 614 E. Main St
- Waynesboro, PA
- 15 hours ago
- Waynesboro, PA
- 15 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(09356)-4 Tiger Way
- Boonsboro, MD (20 miles from Waynesboro, PA)
- 1 day ago
- Boonsboro, MD (20 miles from Waynesboro, PA)
- 1 day ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Account Representative
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 2 days ago
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Falling Waters, WV (21 miles from Waynesboro, PA)
- 5 days ago
- Falling Waters, WV (21 miles from Waynesboro, PA)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 436420 Address: USA-WV-Falling Waters-78 Worchester Drive Store Code: Store 02194 FRONT END (7230679) Food Lion has been providing an...
Customer Service Representative
- Gettysburg, PA (19 miles from Waynesboro, PA)
- 6 days ago
- Gettysburg, PA (19 miles from Waynesboro, PA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Specialist - Now Hiring
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 9 days ago
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 9 days ago
Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 9 days ago
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 9 days ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
Transportation Customer Service Representative
- Williamsport, MD (19 miles from Waynesboro, PA)
- 10 days ago
- Williamsport, MD (19 miles from Waynesboro, PA)
- 10 days ago
QCI is seeking an experienced Customer Service Representative (CSR) to join our team out of Williamsport, Maryland. Quality Carriers, Inc....
Customer Service Representative
- Fayetteville, PA (8 miles from Waynesboro, PA)
- 10 days ago
- Fayetteville, PA (8 miles from Waynesboro, PA)
- 10 days ago
Service Representative at our manufacturing facility located in Fayetteville, PA....
Eyewear Customer Service/Sales Advisor Part Time
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 10 days ago
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 10 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative (Call Center)
- Thurmont, MD (16 miles from Waynesboro, PA)
- 11 days ago
- Thurmont, MD (16 miles from Waynesboro, PA)
- 11 days ago
As a Customer Service Representative, you are responsible for the intake and administration of service requests, via electronic ticketing system, email, and telephone, which provides support to all...
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 15 days ago
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 15 days ago
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...
Demographic Data for Waynesboro, PA
Moving to Waynesboro, PA? Find some basic demographic data about Waynesboro, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Waynesboro, PA
Highest Education Level
Customer Service Representatives in Waynesboro, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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