Customer Service Representative Jobs in Smithsburg, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Greencastle, PA (14 miles from Smithsburg, MD)
- 1 day ago
- Greencastle, PA (14 miles from Smithsburg, MD)
- 1 day ago
PA Member Service Representative Greencastle, PA Corning Credit Union is seeking full-time Member Service Representatives to join our team in the Greencastle, PA market. Corning Credit Union (CCU)...
Customer Service Representative
- Boonsboro, MD (10 miles from Smithsburg, MD)
- 2 days ago
- Boonsboro, MD (10 miles from Smithsburg, MD)
- 2 days ago
$16.50/hr Part Time Temporary Customer Service Rep - M-F 8AM-12PM (Boonsboro, MD) hiring a Customer Service Representative to support a busy service office in Boonsboro, MD....
Client Service Specialist - Personal Lines
- Frederick, MD (17 miles from Smithsburg, MD)
- 3 days ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 3 days ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
Pharmacy Customer Service Associate
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 3 days ago
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Brunswick, MD (23 miles from Smithsburg, MD)
- 3 days ago
- Brunswick, MD (23 miles from Smithsburg, MD)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Frederick, MD (17 miles from Smithsburg, MD)
- 4 days ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Assocaite Full Time
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 7 days ago
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 7 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 9 days ago
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 9 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Medical Screener - Reception Technician (Customer Service)
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 15 days ago
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 15 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Representative (Loan Consultant I)
- Martinsburg, WV (24 miles from Smithsburg, MD)
- 19 days ago
- Martinsburg, WV (24 miles from Smithsburg, MD)
- 19 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 19 days ago
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 19 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Customer Service Representative
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 19 days ago
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 19 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Frederick, MD (17 miles from Smithsburg, MD)
- 20 days ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 20 days ago
We have many opportunities available on our other career site pages. Click here to link to our careers page! Our banner is part of Signet Jewelers, a purpose-driven company who believes love...
Veterinary Client Service Representative
- Frederick, MD (17 miles from Smithsburg, MD)
- 20 days ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 20 days ago
CARE Veterinary Center is seeking a part-time experienced Overnight Veterinary Customer Service Representative to join our team!...
Customer Service Representative (Loan Consultant I)
- Martinsburg, WV (24 miles from Smithsburg, MD)
- 20 days ago
- Martinsburg, WV (24 miles from Smithsburg, MD)
- 20 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Smithsburg, MD
Moving to Smithsburg, MD? Find some basic demographic data about Smithsburg, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Smithsburg, MD
Highest Education Level
Customer Service Representatives in Smithsburg, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Dispatching
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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