Customer Service Representative Jobs in Thorndale, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 128 Jobs

Customer Service Representative

  • Wilmington, DE (23 miles from Thorndale, PA)
  • 7 hours ago
  • Wilmington, DE (23 miles from Thorndale, PA)
  • 7 hours ago

We are currently seeking a dynamic Service Representative to join our growing teams across the country. As part of Wolters Kluwer, BizFilings is a brand within CT (Corporate Trust) Corporation - a...

Customer Service Associate - Temporary

  • Greenville, DE (16 miles from Thorndale, PA)
  • 8 hours ago
  • Greenville, DE (16 miles from Thorndale, PA)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Collegeville, PA (21 miles from Thorndale, PA)
  • 8 hours ago
  • Collegeville, PA (21 miles from Thorndale, PA)
  • 8 hours ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Customer Service Rep(04877) - 130 W Main St,Ste118

  • Trappe, PA (21 miles from Thorndale, PA)
  • 16 hours ago
  • Trappe, PA (21 miles from Thorndale, PA)
  • 16 hours ago

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...

Customer Service Rep(04771) - 241 E Gay St

  • West Chester, PA (7 miles from Thorndale, PA)
  • 20 hours ago
  • West Chester, PA (7 miles from Thorndale, PA)
  • 20 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(09057) - 575 W. Uwchlan Ave

  • Exton, PA (7 miles from Thorndale, PA)
  • 20 hours ago
  • Exton, PA (7 miles from Thorndale, PA)
  • 20 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04828) - 142 W Germantown Pike B

  • East Norriton, PA (24 miles from Thorndale, PA)
  • 20 hours ago
  • East Norriton, PA (24 miles from Thorndale, PA)
  • 20 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04866) - 629 Millers Hill Road

  • Kennett Square, PA (9 miles from Thorndale, PA)
  • 1 day ago
  • Kennett Square, PA (9 miles from Thorndale, PA)
  • 1 day ago

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...

Customer Service Rep(04866) - 629 Miller's Hill Road

  • Kennett Square, PA (9 miles from Thorndale, PA)
  • 1 day ago
  • Kennett Square, PA (9 miles from Thorndale, PA)
  • 1 day ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04497) -504 Kirkwood HWY

  • Wilmington, DE (23 miles from Thorndale, PA)
  • 1 day ago
  • Wilmington, DE (23 miles from Thorndale, PA)
  • 1 day ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Talleyville, DE (18 miles from Thorndale, PA)
  • 2 days ago
  • Talleyville, DE (18 miles from Thorndale, PA)
  • 2 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative

  • Norristown, PA (24 miles from Thorndale, PA)
  • 2 days ago
  • Norristown, PA (24 miles from Thorndale, PA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative II

  • Wilmington, DE (23 miles from Thorndale, PA)
  • 2 days ago
  • Wilmington, DE (23 miles from Thorndale, PA)
  • 2 days ago

The Customer Service Representative II reports to the Customer Service Manager....

Customer Service Representative

  • King of Prussia, PA (20 miles from Thorndale, PA)
  • 3 days ago
  • King of Prussia, PA (20 miles from Thorndale, PA)
  • 3 days ago

Compensation Details: TBT Job Description: Who we are: Unique Indoor Comfort in King of Prussia is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that...

Customer Service Fulfillment Associate

  • W Cnshohocken, PA (24 miles from Thorndale, PA)
  • 3 days ago
  • W Cnshohocken, PA (24 miles from Thorndale, PA)
  • 3 days ago

Aquent Studios is looking for a Customer Services Fulfillment Associate to help support one of its top clients in the pharmaceutical sector. The Administrator plays a vital role in supporting the...

Demographic Data for Thorndale, PA

Moving to Thorndale, PA? Find some basic demographic data about Thorndale, PA below.


Local
National
2,348
97
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Thorndale, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Thorndale, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Thorndale, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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