Customer Service Representative Jobs in Southampton, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 282 Jobs

Office Administrator / Customer Service Specialist

Winter Walking
Horsham, PA (8 miles from Southampton, PA)
9 days ago

Winter Walking
Horsham, PA (8 miles from Southampton, PA)
9 days ago

Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...

Customer Relations

Liberty Vet Pets
Philadelphia, PA (20 miles from Southampton, PA)
11 days ago

Liberty Vet Pets
Philadelphia, PA (20 miles from Southampton, PA)
11 days ago

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...

Retail Sales Associate - Part Time

Montgomeryvle, PA (11 miles from Southampton, PA)
5 hours ago

Montgomeryvle, PA (11 miles from Southampton, PA)
5 hours ago

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...

Medical Screener - Reception Technician (Customer Service)

Philadelphia, PA (20 miles from Southampton, PA)
21 hours ago

Philadelphia, PA (20 miles from Southampton, PA)
21 hours ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service & E-Commerce Associate Team Leader

Princeton, NJ (20 miles from Southampton, PA)
22 hours ago

Princeton, NJ (20 miles from Southampton, PA)
22 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

Client Advocate (In Office)

Wayne, PA (24 miles from Southampton, PA)
1 day ago

Wayne, PA (24 miles from Southampton, PA)
1 day ago

Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative...

Customer Service Representative $16 hourly

Quakertown, PA (23 miles from Southampton, PA)
1 day ago

Quakertown, PA (23 miles from Southampton, PA)
1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Manager/Sr. Manager-KAM Customer Service

Philadelphia, PA (20 miles from Southampton, PA)
1 day ago

Philadelphia, PA (20 miles from Southampton, PA)
1 day ago

About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...

Customer Service Representative - Work From Home

Philadelphia, PA (20 miles from Southampton, PA)
1 day ago

Philadelphia, PA (20 miles from Southampton, PA)
1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Client Service Representative

Burlington, NJ (13 miles from Southampton, PA)
2 days ago

Burlington, NJ (13 miles from Southampton, PA)
2 days ago

Identify transportation balance needs in order to keep fleets moving profitably. Manage multiple customer shipments simultaneously. Utilize online load boards to acquire head hauls and back hauls...

Remote - Client Services Associate

Bensalem, PA (9 miles from Southampton, PA)
2 days ago

Bensalem, PA (9 miles from Southampton, PA)
2 days ago

Remote - Client Services Associate AO Garcia Agency Bensalem, Pennsylvania, United States, 19020 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...

Remote Work

Fully Remote Entry Level Customer Service Job

Lower Merion, PA (23 miles from Southampton, PA)
2 days ago

Lower Merion, PA (23 miles from Southampton, PA)
2 days ago

Fully Remote Entry Level Customer Service Job AO SOUTH - Lisa Cassidy Lower Merion, PA, US 3 days ago Quick Job type Full-time Remote Quick Job description Join Us and Be Part of History :...

Remote Work

Customer Service Associate - Call Center

Pennsauken, NJ (19 miles from Southampton, PA)
2 days ago

Pennsauken, NJ (19 miles from Southampton, PA)
2 days ago

Title: Customer Service Associate - Call Center Location: Pennsauken, NJ 08109 Pay Rate: $20/hr Schedule/Hours: Monday to Friday, 8:00 AM - 4:30 PM Duration: Full-time Direct Hire...

Licensed Customer Service Representative - PNC Investments

Philadelphia, PA (20 miles from Southampton, PA)
2 days ago

Philadelphia, PA (20 miles from Southampton, PA)
2 days ago

As a Licensed Customer Service Representative within PNC's Investments organization, you will be based remote within PNC's footprint....

Client Services Associate- Healthcare

Middle City West, PA (20 miles from Southampton, PA)
2 days ago

Middle City West, PA (20 miles from Southampton, PA)
2 days ago

BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Habilitation Office located in Philadelphia, PA 19103. If you are looking for an exciting career opportunity...

View all 282 jobs

Demographic Data for Southampton, PA

Moving to Southampton, PA? Find some basic demographic data about Southampton, PA below.

Median Age

Average Household Income

Home Value vs Household Income in Southampton, PA

Local

National

Total Population

13,002,700

Number of Businesses

303,027

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Southampton, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Southampton, PA offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Southampton, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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