Customer Service Representative Jobs in Skippack, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (13 miles from Skippack, PA)
- 8 days ago
- Winter Walking
- Horsham, PA (13 miles from Skippack, PA)
- 8 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Liberty Vet Pets
- Philadelphia, PA (22 miles from Skippack, PA)
- 9 days ago
- Liberty Vet Pets
- Philadelphia, PA (22 miles from Skippack, PA)
- 9 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
- Wayne, PA (11 miles from Skippack, PA)
- 2 hours ago
- Wayne, PA (11 miles from Skippack, PA)
- 2 hours ago
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative...
Customer Service Representative $16 hourly
- Quakertown, PA (16 miles from Skippack, PA)
- 6 hours ago
- Quakertown, PA (16 miles from Skippack, PA)
- 6 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Manager/Sr. Manager-KAM Customer Service
- Philadelphia, PA (22 miles from Skippack, PA)
- 11 hours ago
- Philadelphia, PA (22 miles from Skippack, PA)
- 11 hours ago
About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...
Customer Service Representative - Work From Home
- West Chester, PA (19 miles from Skippack, PA)
- 11 hours ago
- West Chester, PA (19 miles from Skippack, PA)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkFully Remote Entry Level Customer Service Job
- Lower Merion, PA (17 miles from Skippack, PA)
- 23 hours ago
- Lower Merion, PA (17 miles from Skippack, PA)
- 23 hours ago
Fully Remote Entry Level Customer Service Job AO SOUTH - Lisa Cassidy Lower Merion, PA, US 3 days ago Quick Job type Full-time Remote Quick Job description Join Us and Be Part of History :...
Remote WorkLicensed Customer Service Representative - PNC Investments
- Philadelphia, PA (22 miles from Skippack, PA)
- 1 day ago
- Philadelphia, PA (22 miles from Skippack, PA)
- 1 day ago
As a Licensed Customer Service Representative within PNC's Investments organization, you will be based remote within PNC's footprint....
- Broomall, PA (17 miles from Skippack, PA)
- 1 day ago
- Broomall, PA (17 miles from Skippack, PA)
- 1 day ago
Representative Job Requirements: Minimum of 2 years call center experience Must have experience working with Microsoft Word and Excel Data entry skills and the ability to multi-task PeopleShare is...
Client Services Associate- Healthcare
- Middle City West, PA (22 miles from Skippack, PA)
- 1 day ago
- Middle City West, PA (22 miles from Skippack, PA)
- 1 day ago
BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Habilitation Office located in Philadelphia, PA 19103. If you are looking for an exciting career opportunity...
Fully Remote - Bilingual Client Services Representative
- Philadelphia, PA (22 miles from Skippack, PA)
- 1 day ago
- Philadelphia, PA (22 miles from Skippack, PA)
- 1 day ago
Fully Remote - Bilingual Client Services Representative AO Garcia Agency Philadelphia, Pennsylvania, United States, 19102 12 hours ago Quick Job type Full-time Remote Quick Job description Are you...
Remote WorkCustomer Service Representative
- Chalfont, PA (11 miles from Skippack, PA)
- 1 day ago
- Chalfont, PA (11 miles from Skippack, PA)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Danboro, PA (16 miles from Skippack, PA)
- 1 day ago
- Danboro, PA (16 miles from Skippack, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Customer Service & E-Commerce Supervisor - Full Time
- Newtown Square, PA (16 miles from Skippack, PA)
- 1 day ago
- Newtown Square, PA (16 miles from Skippack, PA)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Newtown, PA (23 miles from Skippack, PA)
- 1 day ago
- Newtown, PA (23 miles from Skippack, PA)
- 1 day ago
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we...
Demographic Data for Skippack, PA
Moving to Skippack, PA? Find some basic demographic data about Skippack, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Skippack, PA
Highest Education Level
Customer Service Representatives in Skippack, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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