Customer Service Representative Jobs in Plymouth Meeting, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 282 Jobs

Office Administrator / Customer Service Specialist

  • Winter Walking
  • Horsham, PA (8 miles from Plymouth Meeting, PA)
  • 4 days ago
  • Winter Walking
  • Horsham, PA (8 miles from Plymouth Meeting, PA)
  • 4 days ago

Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...

Liberty Vet Pets

Customer Relations

  • Liberty Vet Pets
  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 5 days ago
  • Liberty Vet Pets
  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 5 days ago

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...

Sales Consultant

  • Langhorne, PA (20 miles from Plymouth Meeting, PA)
  • 21 days ago
  • Langhorne, PA (20 miles from Plymouth Meeting, PA)
  • 21 days ago

7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Service Representative

  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 18 days ago
  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 18 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Client Service Representative - Front Desk - Part-Time

  • Norristown, PA (3 miles from Plymouth Meeting, PA)
  • 7 days ago
  • Norristown, PA (3 miles from Plymouth Meeting, PA)
  • 7 days ago

At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...

Customer Service Representative - Moorestown, NJ

  • Moorestown, NJ (20 miles from Plymouth Meeting, PA)
  • moments ago
  • Moorestown, NJ (20 miles from Plymouth Meeting, PA)
  • moments ago

Remote Customer Service Position Opportunity - Work From HomeCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with ADSLOT INCWe...

Customer Service Rep (04826) - 4233 Edgmont Ave

  • Brookhaven, PA (18 miles from Plymouth Meeting, PA)
  • moments ago
  • Brookhaven, PA (18 miles from Plymouth Meeting, PA)
  • moments ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Experience Specialist - PT

  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 1 hour ago
  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 1 hour ago

$17.25/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...

Retail Customer Service Representative/Cashier

  • Saint Davids, PA (7 miles from Plymouth Meeting, PA)
  • 2 hours ago
  • Saint Davids, PA (7 miles from Plymouth Meeting, PA)
  • 2 hours ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Rep(04888) - 327 Main St

  • Harleysville, PA (12 miles from Plymouth Meeting, PA)
  • 2 hours ago
  • Harleysville, PA (12 miles from Plymouth Meeting, PA)
  • 2 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04754) - 799 State St.

  • Pottstown, PA (20 miles from Plymouth Meeting, PA)
  • 2 hours ago
  • Pottstown, PA (20 miles from Plymouth Meeting, PA)
  • 2 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04845) - 490 Lancaster Ave Ste 1

  • Frazer, PA (14 miles from Plymouth Meeting, PA)
  • 2 hours ago
  • Frazer, PA (14 miles from Plymouth Meeting, PA)
  • 2 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Account Management/Customer Service Representative

  • Levittown, PA (24 miles from Plymouth Meeting, PA)
  • 3 hours ago
  • Levittown, PA (24 miles from Plymouth Meeting, PA)
  • 3 hours ago

Customer Service Representative** Enthusiastic and energetic person needed to fill customer service role/ sales position in business to business sales environment....

Customer Service Rep

  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 10 hours ago
  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 10 hours ago

WE ARE LOOKING FOR A FEMAIL TO WORK IN A PASTRY SHOP, 10 :AM TO 6:PM MONDAY TO FRIDAY SELL PASTRY WATER ICE AND ICE CREAM. THE STORE IS NOT BUSY,YOU HAVE SOMEONE CLEAN FOR YOU AT NIGHT AND STOCK...

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

  • Cherry Hill, NJ (18 miles from Plymouth Meeting, PA)
  • 16 hours ago
  • Cherry Hill, NJ (18 miles from Plymouth Meeting, PA)
  • 16 hours ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Demographic Data for Plymouth Meeting, PA

Moving to Plymouth Meeting, PA? Find some basic demographic data about Plymouth Meeting, PA below.


Local
National
16,267
769
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Plymouth Meeting, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Plymouth Meeting, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Plymouth Meeting, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »