Customer Service Representative Jobs in Orrtanna, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs
Fil-Tec, Inc.

Customer Service Representative

  • Fil-Tec, Inc.
  • Smithsburg, MD (19 miles from Orrtanna, PA)
  • 2 days ago
  • Fil-Tec, Inc.
  • Smithsburg, MD (19 miles from Orrtanna, PA)
  • 2 days ago

Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....

Customer Service Representative - Work From Home

  • Gettysburg, PA (8 miles from Orrtanna, PA)
  • 11 hours ago
  • Gettysburg, PA (8 miles from Orrtanna, PA)
  • 11 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service

  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 1 day ago
  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 1 day ago

Looking for a new career? PeopleShare has an exciting opportunity in Chambersburg! Work in a dynamic environment helping manage various accounts for a growing business! Why Should You Work Here?...

Customer Service Representative

  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 1 day ago
  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 1 day ago

Essential Duties and Responsibilities: Communicate with customers and potential customers by phone, mail, e-mail or fax regarding commercial accounts, change in service, pick up days, billing,...

Customer Service Representative

  • Biglerville, PA (4 miles from Orrtanna, PA)
  • 2 days ago
  • Biglerville, PA (4 miles from Orrtanna, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Account Representative

  • Waynesboro, PA (13 miles from Orrtanna, PA)
  • 2 days ago
  • Waynesboro, PA (13 miles from Orrtanna, PA)
  • 2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service/Sales

  • Hanover, PA (21 miles from Orrtanna, PA)
  • 4 days ago
  • Hanover, PA (21 miles from Orrtanna, PA)
  • 4 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative

  • Hanover, PA (21 miles from Orrtanna, PA)
  • 5 days ago
  • Hanover, PA (21 miles from Orrtanna, PA)
  • 5 days ago

Customer Service Representative Category:Clerical - Other Location:Hanover, PA 17331 Pay:$17.00 Hourly Posted:1 day ago Status:Open Description Customer Service Representative Love handling customer...

Customer Service Rep(04776) - 1515 Linclon Way E

  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 5 days ago
  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 5 days ago

Customer Service Rep(04776) - 1515 Linclon Way E 3.4 3.4 out of 5 stars Chambersburg, PA Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job...

Customer Service Rep(04742) - 614 E. Main St

  • Waynesboro, PA (13 miles from Orrtanna, PA)
  • 5 days ago
  • Waynesboro, PA (13 miles from Orrtanna, PA)
  • 5 days ago

You'll find our Customer Service Representative jobs offer you more....

Customer Account Representative

  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 6 days ago
  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 6 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative

  • Gettysburg, PA (8 miles from Orrtanna, PA)
  • 11 days ago
  • Gettysburg, PA (8 miles from Orrtanna, PA)
  • 11 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Specialist - Now Hiring

  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 13 days ago
  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 13 days ago

Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...

Customer Service Associate

  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 14 days ago
  • Chambersburg, PA (15 miles from Orrtanna, PA)
  • 14 days ago

Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...

Customer Service Representative

  • Fayetteville, PA (6 miles from Orrtanna, PA)
  • 15 days ago
  • Fayetteville, PA (6 miles from Orrtanna, PA)
  • 15 days ago

Service Representative at our manufacturing facility located in Fayetteville, PA....

Demographic Data for Orrtanna, PA

Moving to Orrtanna, PA? Find some basic demographic data about Orrtanna, PA below.


Local
National
3,196
22
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Orrtanna, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Orrtanna, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Orrtanna, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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