Customer Service Representative Jobs in Manheim, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 110 Jobs

Customer Service Rep(04890) - 3921 E. Market St

  • York, PA (24 miles from Manheim, PA)
  • 12 hours ago
  • York, PA (24 miles from Manheim, PA)
  • 12 hours ago

ABOUTTHE JOBYou got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you? That'sright, we live to beat the rush and make it...

Customer Service Rep(04878)2422 Willow Street Pike

  • Lancaster, PA (9 miles from Manheim, PA)
  • 12 hours ago
  • Lancaster, PA (9 miles from Manheim, PA)
  • 12 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Rep(04847) - 1 West Penn Ave.

  • Robesonia, PA (20 miles from Manheim, PA)
  • 15 hours ago
  • Robesonia, PA (20 miles from Manheim, PA)
  • 15 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04768) - 900 A Eisenhower Blvd.

  • Harrisburg, PA (24 miles from Manheim, PA)
  • 15 hours ago
  • Harrisburg, PA (24 miles from Manheim, PA)
  • 15 hours ago

You'll find our Customer Service Representative jobs offer you more....

Customer Service Rep(04773) - 2825 Carlisle Rd

  • Dover, PA (24 miles from Manheim, PA)
  • 15 hours ago
  • Dover, PA (24 miles from Manheim, PA)
  • 15 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

CPC Customer Service Support

  • Harrisburg, PA (24 miles from Manheim, PA)
  • 19 hours ago
  • Harrisburg, PA (24 miles from Manheim, PA)
  • 19 hours ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Service Rep(04783) - 351 Loucks Rd

  • York, PA (24 miles from Manheim, PA)
  • 1 day ago
  • York, PA (24 miles from Manheim, PA)
  • 1 day ago

From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....

Customer Service Rep(04785) - 1539 Mt Rose Ave

  • York, PA (24 miles from Manheim, PA)
  • 1 day ago
  • York, PA (24 miles from Manheim, PA)
  • 1 day ago

You'll find our Customer Service Representative jobs offer you more....

Customer Service Rep(04781) - 798D New Holland Ave

  • Lancaster, PA (9 miles from Manheim, PA)
  • 1 day ago
  • Lancaster, PA (9 miles from Manheim, PA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

LNS Airport- PT Customer Service Agent

  • Lititz, PA (7 miles from Manheim, PA)
  • 2 days ago
  • Lititz, PA (7 miles from Manheim, PA)
  • 2 days ago

LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...

Customer Service/Sales Support Associate

  • Harrisburg, PA (24 miles from Manheim, PA)
  • 2 days ago
  • Harrisburg, PA (24 miles from Manheim, PA)
  • 2 days ago

Customer Service/Sales Support Associate Harrisburg Pa company looking to add a Customer Service/Sales Support Associate to their team. Located on Linglestown Road, you will provide customer...

Representative - Customer Service

  • Annville, PA (15 miles from Manheim, PA)
  • 3 days ago
  • Annville, PA (15 miles from Manheim, PA)
  • 3 days ago

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...

Customer Service Associate

  • Dover, PA (24 miles from Manheim, PA)
  • 3 days ago
  • Dover, PA (24 miles from Manheim, PA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Inside Sales / Customer Service - Pennsauken, NJ

  • Lancaster, PA (9 miles from Manheim, PA)
  • 3 days ago
  • Lancaster, PA (9 miles from Manheim, PA)
  • 3 days ago

Mostrar mas Ultima actualizacion: hace mas de 30 dias Inside Sales Customer Service Representative The Lending Group CO Remote, US Teletrabajo A tiempo completo We're looking for a full-time inside...

Customer Service Associate - Temporary

  • York, PA (24 miles from Manheim, PA)
  • 4 days ago
  • York, PA (24 miles from Manheim, PA)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Manheim, PA

Moving to Manheim, PA? Find some basic demographic data about Manheim, PA below.


Local
National
22,718
653
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Manheim, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Manheim, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Manheim, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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