Customer Service Representative Jobs in Malvern, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (22 miles from Malvern, PA)
- 4 days ago
- Winter Walking
- Horsham, PA (22 miles from Malvern, PA)
- 4 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Liberty Vet Pets
- Philadelphia, PA (19 miles from Malvern, PA)
- 5 days ago
- Liberty Vet Pets
- Philadelphia, PA (19 miles from Malvern, PA)
- 5 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Customer Service Representative
- Philadelphia, PA (20 miles from Malvern, PA)
- 17 days ago
- Philadelphia, PA (20 miles from Malvern, PA)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Philadelphia, PA (20 miles from Malvern, PA)
- 1 hour ago
- Philadelphia, PA (20 miles from Malvern, PA)
- 1 hour ago
WE ARE LOOKING FOR A FEMAIL TO WORK IN A PASTRY SHOP, 10 :AM TO 6:PM MONDAY TO FRIDAY SELL PASTRY WATER ICE AND ICE CREAM. THE STORE IS NOT BUSY,YOU HAVE SOMEONE CLEAN FOR YOU AT NIGHT AND STOCK...
Customer Service Representative
- Wilmington, DE (22 miles from Malvern, PA)
- 7 hours ago
- Wilmington, DE (22 miles from Malvern, PA)
- 7 hours ago
We are currently seeking a dynamic Service Representative to join our growing teams across the country. As part of Wolters Kluwer, BizFilings is a brand within CT (Corporate Trust) Corporation - a...
Pharmacy Customer Service Associate
- Philadelphia, PA (20 miles from Malvern, PA)
- 8 hours ago
- Philadelphia, PA (20 miles from Malvern, PA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Greenville, DE (17 miles from Malvern, PA)
- 8 hours ago
- Greenville, DE (17 miles from Malvern, PA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Collegeville, PA (11 miles from Malvern, PA)
- 8 hours ago
- Collegeville, PA (11 miles from Malvern, PA)
- 8 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Swedesboro, NJ (21 miles from Malvern, PA)
- 11 hours ago
- Swedesboro, NJ (21 miles from Malvern, PA)
- 11 hours ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Rep(04877) - 130 W Main St,Ste118
- Trappe, PA (11 miles from Malvern, PA)
- 16 hours ago
- Trappe, PA (11 miles from Malvern, PA)
- 16 hours ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(03286) - 4229 N. Broad St.
- Philadelphia, PA (20 miles from Malvern, PA)
- 16 hours ago
- Philadelphia, PA (20 miles from Malvern, PA)
- 16 hours ago
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to...
Customer Service Rep(04510) - 149 Haddon Ave
- Haddon Township, NJ (23 miles from Malvern, PA)
- 16 hours ago
- Haddon Township, NJ (23 miles from Malvern, PA)
- 16 hours ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Rep(04771) - 241 E Gay St
- West Chester, PA (5 miles from Malvern, PA)
- 20 hours ago
- West Chester, PA (5 miles from Malvern, PA)
- 20 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(09057) - 575 W. Uwchlan Ave
- Exton, PA (5 miles from Malvern, PA)
- 20 hours ago
- Exton, PA (5 miles from Malvern, PA)
- 20 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04828) - 142 W Germantown Pike B
- East Norriton, PA (12 miles from Malvern, PA)
- 20 hours ago
- East Norriton, PA (12 miles from Malvern, PA)
- 20 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Demographic Data for Malvern, PA
Moving to Malvern, PA? Find some basic demographic data about Malvern, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Malvern, PA
Highest Education Level
Customer Service Representatives in Malvern, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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