Customer Service Representative Jobs in Mainland, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (12 miles from Mainland, PA)
- 4 days ago
- Winter Walking
- Horsham, PA (12 miles from Mainland, PA)
- 4 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Liberty Vet Pets
- Philadelphia, PA (23 miles from Mainland, PA)
- 6 days ago
- Liberty Vet Pets
- Philadelphia, PA (23 miles from Mainland, PA)
- 6 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Customer Service Representative
- Philadelphia, PA (23 miles from Mainland, PA)
- 18 days ago
- Philadelphia, PA (23 miles from Mainland, PA)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Client Service Representative - Front Desk - Part-Time
- Norristown, PA (8 miles from Mainland, PA)
- 8 days ago
- Norristown, PA (8 miles from Mainland, PA)
- 8 days ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
- Ridley, PA (24 miles from Mainland, PA)
- 2 hours ago
- Ridley, PA (24 miles from Mainland, PA)
- 2 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- West Chester, PA (22 miles from Mainland, PA)
- 2 hours ago
- West Chester, PA (22 miles from Mainland, PA)
- 2 hours ago
Location: Glen Mills, PA Worksite Arrangement: In-office Schedule: 8am-5pm ET, M-F Salary: $50,000 annually + quarterly merit bonus opportunity Start date: ASAP Comprehensive Benefits including :...
- Allentown, PA (24 miles from Mainland, PA)
- 3 hours ago
- Allentown, PA (24 miles from Mainland, PA)
- 3 hours ago
Now Hiring: Customer Service Representative Location: Allentown, PA Schedule: Monday to Friday | 7:00 AM 3:30 PM Pay Rate: $18.00/hour We are currently seeking an experienced Customer Service Representative...
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (11 miles from Mainland, PA)
- 5 hours ago
- King of Prussia, PA (11 miles from Mainland, PA)
- 5 hours ago
Compensation Details: $19 - $22 per hour Job Description: Who we are: Unique Indoor Comfort in King of Prussia is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a...
Customer Experience Specialist - PT
- Philadelphia, PA (23 miles from Mainland, PA)
- 10 hours ago
- Philadelphia, PA (23 miles from Mainland, PA)
- 10 hours ago
$17.25/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
Retail Customer Service Representative/Cashier
- Saint Davids, PA (14 miles from Mainland, PA)
- 11 hours ago
- Saint Davids, PA (14 miles from Mainland, PA)
- 11 hours ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Rep(04888) - 327 Main St
- Harleysville, PA (2 miles from Mainland, PA)
- 11 hours ago
- Harleysville, PA (2 miles from Mainland, PA)
- 11 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04754) - 799 State St.
- Pottstown, PA (13 miles from Mainland, PA)
- 12 hours ago
- Pottstown, PA (13 miles from Mainland, PA)
- 12 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04845) - 490 Lancaster Ave Ste 1
- Frazer, PA (17 miles from Mainland, PA)
- 12 hours ago
- Frazer, PA (17 miles from Mainland, PA)
- 12 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep (04789) - 1353 Easton Ave
- Bethlehem, PA (22 miles from Mainland, PA)
- 12 hours ago
- Bethlehem, PA (22 miles from Mainland, PA)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Allentown, PA (24 miles from Mainland, PA)
- 13 hours ago
- Allentown, PA (24 miles from Mainland, PA)
- 13 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mainland, PA
Highest Education Level
Customer Service Representatives in Mainland, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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