Customer Service Representative Jobs in Lansdale, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Solutions Specialist (Remote)
- AWeber
- Chalfont, PA (6 miles from Lansdale, PA)
- 5 days ago
- AWeber
- Chalfont, PA (6 miles from Lansdale, PA)
- 5 days ago
We're currently hiring for remote team members in the following states: DC, DE, GA, MA, MD, NC, NJ, OH, PA, SC, UT, and VA. We are looking for an exceptional communicator who loves building and...
Remote Work
- Liberty Vet Pets
- Philadelphia, PA (19 miles from Lansdale, PA)
- 10 days ago
- Liberty Vet Pets
- Philadelphia, PA (19 miles from Lansdale, PA)
- 10 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
- MillerKnoll
- East Greenville, PA (17 miles from Lansdale, PA)
- 15 days ago
- MillerKnoll
- East Greenville, PA (17 miles from Lansdale, PA)
- 15 days ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger...
- Norristown, PA (6 miles from Lansdale, PA)
- 2 hours ago
- Norristown, PA (6 miles from Lansdale, PA)
- 2 hours ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Huntingdon Valley, PA (14 miles from Lansdale, PA)
- 2 hours ago
- Huntingdon Valley, PA (14 miles from Lansdale, PA)
- 2 hours ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
- Langhorne, PA (21 miles from Lansdale, PA)
- 2 hours ago
- Langhorne, PA (21 miles from Lansdale, PA)
- 2 hours ago
Join Fred Beans Automotive Group, voted Best Places to Work 7 years running! Auto Rent of Langhorne is looking to hire a Customer Service Rental Agent! The Rental Agent is Responsible for...
Retail Store Specialist - (Customer Service/Merchandising) - Part Time
- Montgomeryville, PA (3 miles from Lansdale, PA)
- 6 hours ago
- Montgomeryville, PA (3 miles from Lansdale, PA)
- 6 hours ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $13.00 - $14.25...
Bilingual Customer Service Representative
- Warminster, PA (11 miles from Lansdale, PA)
- 7 hours ago
- Warminster, PA (11 miles from Lansdale, PA)
- 7 hours ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Warminster, PA (11 miles from Lansdale, PA)
- 7 hours ago
- Warminster, PA (11 miles from Lansdale, PA)
- 7 hours ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Customer Service Representative (Loan Consultant II)
- East Norriton, PA (6 miles from Lansdale, PA)
- 9 hours ago
- East Norriton, PA (6 miles from Lansdale, PA)
- 9 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Sales Representative
- Langhorne, PA (21 miles from Lansdale, PA)
- 10 hours ago
- Langhorne, PA (21 miles from Lansdale, PA)
- 10 hours ago
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Retail Customer Service Associate
- Springfield, PA (20 miles from Lansdale, PA)
- 12 hours ago
- Springfield, PA (20 miles from Lansdale, PA)
- 12 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Client Services Representative II
- Cherry Hill, NJ (24 miles from Lansdale, PA)
- 13 hours ago
- Cherry Hill, NJ (24 miles from Lansdale, PA)
- 13 hours ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description We are FIS. Our...
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Exton, PA (22 miles from Lansdale, PA)
- 14 hours ago
- Exton, PA (22 miles from Lansdale, PA)
- 14 hours ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Medical Screener - Reception Technician (Customer Service)
- Philadelphia, PA (20 miles from Lansdale, PA)
- 1 day ago
- Philadelphia, PA (20 miles from Lansdale, PA)
- 1 day ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Demographic Data for Lansdale, PA
Moving to Lansdale, PA? Find some basic demographic data about Lansdale, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lansdale, PA
Highest Education Level
Customer Service Representatives in Lansdale, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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