Customer Service Representative Jobs in Langhorne, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 267 Jobs
Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Liberty Mutual Insurance

Licensed Customer Service Representative

Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...

Remote Work

Customer Service Representative

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 13 days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 13 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Associate - Temporary

  • Haddon Township, NJ (21 miles from Langhorne, PA)
  • 2 hours ago
  • Haddon Township, NJ (21 miles from Langhorne, PA)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Hillsborough, NJ (24 miles from Langhorne, PA)
  • 2 hours ago
  • Hillsborough, NJ (24 miles from Langhorne, PA)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Data Entry / Customer Service

  • Marlton, NJ (22 miles from Langhorne, PA)
  • 4 hours ago
  • Marlton, NJ (22 miles from Langhorne, PA)
  • 4 hours ago

Immediate Need, Data Entry support - If you or someone you know is interested please let me know Located onsite in Marlton, NJ. Strong attention to detail, entering data for the team, customer...

Customer Service Representative - Levittown, PA

  • Levittown, PA (3 miles from Langhorne, PA)
  • 11 hours ago
  • Levittown, PA (3 miles from Langhorne, PA)
  • 11 hours ago

As a Customer Service Representative, you will be responsible for handling incoming calls and inquiries from customers and prospects....

Customer Service Specialist

  • Newtown, PA (6 miles from Langhorne, PA)
  • 1 day ago
  • Newtown, PA (6 miles from Langhorne, PA)
  • 1 day ago

Company Description Sterling Limousine & Transportation Services is dedicated to providing high-quality, professional transportation services. Our resourceful staff handles all your questions and...

Representative, Customer Service - Insurance Verification

  • Trenton, NJ (8 miles from Langhorne, PA)
  • 1 day ago
  • Trenton, NJ (8 miles from Langhorne, PA)
  • 1 day ago

. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...

Customer Service Representative

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 1 day ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 1 day ago

Customer Service Representative Location 6925 Essington Ave, Philadelphia, PA, 19153, United States Job Category customer service, sales, call center Description Chapman Chevrolet is seeking Customer...

Customer Service Representative

  • Moorestown, NJ (14 miles from Langhorne, PA)
  • 1 day ago
  • Moorestown, NJ (14 miles from Langhorne, PA)
  • 1 day ago

center experience preferred Additional Details: + Schedule: Monday-Friday, this is an on-site position only + Shift: 8am-5pm + Contract-to-hire opportunity + Full benefits and 401K immediately upon...

Representative II, Customer Service Ops

  • Trenton, NJ (8 miles from Langhorne, PA)
  • 1 day ago
  • Trenton, NJ (8 miles from Langhorne, PA)
  • 1 day ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Customer Service Representative

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 2 days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 2 days ago

Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities? Refer a friend & Cash in! Travel reimbursement and...

Lead Director, Meritain Customer Service

  • Trenton, NJ (8 miles from Langhorne, PA)
  • 2 days ago
  • Trenton, NJ (8 miles from Langhorne, PA)
  • 2 days ago

center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency. 5 + years' management and leadership...

Customer Support Specialist

  • Horsham, PA (13 miles from Langhorne, PA)
  • 2 days ago
  • Horsham, PA (13 miles from Langhorne, PA)
  • 2 days ago

Customer Care Manager Horsham, PA A Fortune 500 company and one of America's top residential builders is looking for a customer care professional for their team. If you are a Customer Care...

Demographic Data for Langhorne, PA

Moving to Langhorne, PA? Find some basic demographic data about Langhorne, PA below.


Local
National
35,452
1,295
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Langhorne, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Langhorne, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Langhorne, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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