Customer Service Representative Jobs in Indiana, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Customer Service Representative
- Highmark Health
- Home, PA (9 miles from Indiana, PA)
- 17 hours ago
- Home, PA (9 miles from Indiana, PA)
- 17 hours ago
Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...
In Person- Valence Surface Technologies
- Blairsville, PA (11 miles from Indiana, PA)
- 1 day ago
- Blairsville, PA (11 miles from Indiana, PA)
- 1 day ago
ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential...
In PersonLead Customer Service Representative
- Highmark Health
- Home, PA (9 miles from Indiana, PA)
- 1 day ago
- Home, PA (9 miles from Indiana, PA)
- 1 day ago
Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...
In PersonPart Time As Needed - Patient Registration Customer Service Representative
- R1 RCM
- Johnstown, PA (23 miles from Indiana, PA)
- 2 days ago
- Johnstown, PA (23 miles from Indiana, PA)
- 2 days ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In Person Part Time- Taco Bell
- Johnstown, PA (23 miles from Indiana, PA)
- 5 days ago
- Johnstown, PA (23 miles from Indiana, PA)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Representative
- AmeriServ Financial Bank
- Johnstown, PA (23 miles from Indiana, PA)
- 8 days ago
- Johnstown, PA (23 miles from Indiana, PA)
- 8 days ago
JOB TITLE Customer Service Rep. Trainee DEPARTMENT Various ( 0 thru 12 months) DUTIES: Process paperwork related to departmental activities and establish and maintain files and records, including...
In PersonCustomer Service Representative - 90408611 - Johnstown (Johnstown, PA, US, 15901)
- Amtrak
- Johnstown, PA (23 miles from Indiana, PA)
- 16 days ago
- Johnstown, PA (23 miles from Indiana, PA)
- 16 days ago
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic...
In PersonCustomer Service Representative - 90408611 - Johnstown
- Amtrak
- Johnstown, PA (23 miles from Indiana, PA)
- 17 days ago
- Johnstown, PA (23 miles from Indiana, PA)
- 17 days ago
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic...
In PersonBilingual Japanese Customer Service Representative
- CVS Health
- Indiana, PA
- 17 days ago
- Indiana, PA
- 17 days ago
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Kittanning, PA (22 miles from Indiana, PA)
- 19 days ago
- Kittanning, PA (22 miles from Indiana, PA)
- 19 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Derry Construction Company, Inc.
- Rural Valley, PA (13 miles from Indiana, PA)
- 21 days ago
- Rural Valley, PA (13 miles from Indiana, PA)
- 21 days ago
Customer Service Specialist Rural Valley, PA 2 DAYS AGO 22560597 Summary Rural Valley, PA In-Person Competitive Salary 3 Years Experience Bachelor's degree No Commission 40.00 hours per week /...
In Person- DollarTree
- Johnstown, PA (23 miles from Indiana, PA)
- 21 days ago
- Johnstown, PA (23 miles from Indiana, PA)
- 21 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
In PersonCustomer Service Representative
- Diehl Collision of Ford City
- Ford City, PA (19 miles from Indiana, PA)
- 27 days ago
- Ford City, PA (19 miles from Indiana, PA)
- 27 days ago
Diehl Collision of Ford City is looking for a friendly, organized, and customer-focused Customer Service Representative to join our growing team!...
In Person- Suburban Propane
- Ebensburg, PA (20 miles from Indiana, PA)
- 27 days ago
- Ebensburg, PA (20 miles from Indiana, PA)
- 27 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
In PersonYard Associate - Customer Service (FULL TIME)
- Lezzer Lumber
- Indiana, PA
- 27 days ago
- Indiana, PA
- 27 days ago
Yard Associate - Customer Service Who We Are Lezzer Lumber, family-owned and operated company, began in 1927 and has remained a leader in the building supply materials industry. Lezzer Lumber has...
In Person Full TimeDemographic Data for Indiana, PA
Moving to Indiana, PA? Find some basic demographic data about Indiana, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Indiana, PA
Highest Education Level
Customer Service Representatives in Indiana, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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