Customer Service Representative Jobs in Horsham, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep Nursing Home Pension Fund
- VT Hackney Inc.
- Philadelphia, PA (16 miles from Horsham, PA)
- moments ago
- Philadelphia, PA (16 miles from Horsham, PA)
- moments ago
The nursing home pension customer service representative works under general supervision and handles matters relating to nursing home pension administration....
In Person- Eurofins US Network
- Cherry Hill, NJ (19 miles from Horsham, PA)
- moments ago
- Cherry Hill, NJ (19 miles from Horsham, PA)
- moments ago
Eurofins US Network Keyword Location Search view all jobs Customer Relations Specialist - Eurofins Built Environment Testing East - Cherry Hill, NJ Cherry Hill Township, NJ Posted yesterday Apply...
In PersonCustomer Service Representative
- Sila Services
- Cherry Hill, NJ (19 miles from Horsham, PA)
- 1 hour ago
- Cherry Hill, NJ (19 miles from Horsham, PA)
- 1 hour ago
Experts, our Customer Service Representatives are the voice of the company and play a critical role in delivering an outstanding customer experience....
In PersonBenefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) 2026
- Willis Towers Watson
- Mount Laurel, NJ (20 miles from Horsham, PA)
- 4 hours ago
- Mount Laurel, NJ (20 miles from Horsham, PA)
- 4 hours ago
Job Description The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making...
Remote TemporaryCustomer Service Clerk, Restorative Clinic, Penn Dental Medicine
- University of Pennsylvania
- Philadelphia, PA (16 miles from Horsham, PA)
- 16 hours ago
- Philadelphia, PA (16 miles from Horsham, PA)
- 16 hours ago
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League...
In PersonCustomer Service Support Associate - Bob Squad
- Bob's Discount Furniture
- Springfield, PA (20 miles from Horsham, PA)
- 16 hours ago
- Springfield, PA (20 miles from Horsham, PA)
- 16 hours ago
Job Title Bobs Squad Support Associate Job Overview Join Bobs Discount Furniture as a Bobs Squad Support Associate and be a key part of delivering exceptional support throughout the customer...
In Person- Wawa, Inc.
- Wyncote, PA (7 miles from Horsham, PA)
- 1 day ago
- Wyncote, PA (7 miles from Horsham, PA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonSavers / Value Village Careers - GreenDrop Customer Service Attendant
- Savers Thrifts Stores
- Malvern, PA (22 miles from Horsham, PA)
- 1 day ago
- Malvern, PA (22 miles from Horsham, PA)
- 1 day ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Willow Grove, PA (3 miles from Horsham, PA)
- 1 day ago
- Willow Grove, PA (3 miles from Horsham, PA)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative- Dublin
- Penn Community Bank
- Dublin, PA (13 miles from Horsham, PA)
- 1 day ago
- Dublin, PA (13 miles from Horsham, PA)
- 1 day ago
Job description: Process customer transactions accurately and efficiently, ensuring all required forms are completed properly. Perform customer requested account maintenance including address...
In PersonClient Service Representative - Overnight
- Metropolitan Veterinary Associates
- Plymouth Meeting, PA (8 miles from Horsham, PA)
- 1 day ago
- Plymouth Meeting, PA (8 miles from Horsham, PA)
- 1 day ago
Deliver Exceptional Care, Support Our Clients, and Grow Your Career Join Hickory Veterinary & Specialty Hospital as a Client Service Representative! Are you a people-person who thrives on making...
In PersonNew Jersey - Customer Service Representative
- Fagron
- Mount Laurel, NJ (20 miles from Horsham, PA)
- 2 days ago
- Mount Laurel, NJ (20 miles from Horsham, PA)
- 2 days ago
Country United States Region New Jersey City Mount Laurel Area of expertise Customer Service Contract Type Permanent term Work mode On-site Salary range 17.00 - 20.00 USD per Hour Job number...
In PersonGreenDrop Customer Service Attendant
- Savers - US
- Conshohocken, PA (11 miles from Horsham, PA)
- 2 days ago
- Conshohocken, PA (11 miles from Horsham, PA)
- 2 days ago
GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit...
In PersonCustomer Relations Specialist - Eurofins Built Environment Testing East - Cherry Hill, NJ
- Eurofins
- Cherry Hill, NJ (19 miles from Horsham, PA)
- 2 days ago
- Cherry Hill, NJ (19 miles from Horsham, PA)
- 2 days ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
In PersonCustomer Service & Logistics Representative - CHEM
- Ravago Americas
- Hamilton, NJ (21 miles from Horsham, PA)
- 2 days ago
- Hamilton, NJ (21 miles from Horsham, PA)
- 2 days ago
Objective / Purpose In this position, you will be responsible for the entire customer service and logistics process. As soon as an order has been placed by one of our customers, you will enter it...
In PersonDemographic Data for Horsham, PA
Moving to Horsham, PA? Find some basic demographic data about Horsham, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Horsham, PA
Highest Education Level
Customer Service Representatives in Horsham, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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