Customer Service Representative Jobs in Home, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Part Time Customer Service and Sales Assistant

  • Hawthorn, PA (19 miles from Home, PA)
  • 1 day ago
  • Hawthorn, PA (19 miles from Home, PA)
  • 1 day ago

Utilise your sales skills and passion for interior design to light up our customers' lives! Permanent part time customer service and sales role available at our Hawthorn store Comprehensive and...

Customer Service Associate I

  • Ford City, PA (19 miles from Home, PA)
  • 2 days ago
  • Ford City, PA (19 miles from Home, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Mahaffey, PA (23 miles from Home, PA)
  • 2 days ago
  • Mahaffey, PA (23 miles from Home, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Big Run, PA (20 miles from Home, PA)
  • 2 days ago
  • Big Run, PA (20 miles from Home, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Punxsutawney, PA (15 miles from Home, PA)
  • 6 days ago
  • Punxsutawney, PA (15 miles from Home, PA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Kittanning, PA (19 miles from Home, PA)
  • 6 days ago
  • Kittanning, PA (19 miles from Home, PA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Indiana, PA (9 miles from Home, PA)
  • 6 days ago
  • Indiana, PA (9 miles from Home, PA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Blairsville, PA (20 miles from Home, PA)
  • 6 days ago
  • Blairsville, PA (20 miles from Home, PA)
  • 6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Licensed Customer Service Representative - PNC Investments

  • Home, PA
  • 8 days ago
  • Home, PA
  • 8 days ago

As a Licensed Customer Service Representative Specialist within PNC Investments you will be remote within PNC's footprint....

Customer Service Support Representative- Risk Management

  • Home, PA
  • 14 days ago
  • Home, PA
  • 14 days ago

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...

Client Support - Representative I

  • Home, PA
  • 20 days ago
  • Home, PA
  • 20 days ago

Center Experience. 1+ years of Health Care Industry Experience....

Associate Customer Service Representative

  • Home, PA
  • 21 days ago
  • Home, PA
  • 21 days ago

Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...

Customer Service Technician

  • Kittanning, PA (19 miles from Home, PA)
  • 27 days ago
  • Kittanning, PA (19 miles from Home, PA)
  • 27 days ago

About the Role: Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners...

Eyewear Customer Service/Sales Advisor Part Time

  • Indiana, PA (9 miles from Home, PA)
  • 30+ days ago
  • Indiana, PA (9 miles from Home, PA)
  • 30+ days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Remote Work

Demographic Data for Home, PA

Moving to Home, PA? Find some basic demographic data about Home, PA below.


Local
National
1,970
38
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Home, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Home, PA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Home, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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