Customer Service Representative Jobs in Home, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Customer Service Representative
- Highmark Health
- Home, PA
- 13 hours ago
- Home, PA
- 13 hours ago
Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...
In Person- Valence Surface Technologies
- Blairsville, PA (20 miles from Home, PA)
- 20 hours ago
- Blairsville, PA (20 miles from Home, PA)
- 20 hours ago
ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential...
In PersonCompany : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...
In PersonBilingual Japanese Customer Service Representative
- CVS Health
- Indiana, PA (9 miles from Home, PA)
- 17 days ago
- Indiana, PA (9 miles from Home, PA)
- 17 days ago
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Kittanning, PA (19 miles from Home, PA)
- 19 days ago
- Kittanning, PA (19 miles from Home, PA)
- 19 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Derry Construction Company, Inc.
- Rural Valley, PA (8 miles from Home, PA)
- 20 days ago
- Rural Valley, PA (8 miles from Home, PA)
- 20 days ago
Customer Service Specialist Rural Valley, PA 2 DAYS AGO 22560597 Summary Rural Valley, PA In-Person Competitive Salary 3 Years Experience Bachelor's degree No Commission 40.00 hours per week /...
In PersonCustomer Service Representative
- Diehl Collision of Ford City
- Ford City, PA (19 miles from Home, PA)
- 26 days ago
- Ford City, PA (19 miles from Home, PA)
- 26 days ago
Diehl Collision of Ford City is looking for a friendly, organized, and customer-focused Customer Service Representative to join our growing team!...
In PersonYard Associate - Customer Service (FULL TIME)
- Lezzer Lumber
- Indiana, PA (9 miles from Home, PA)
- 27 days ago
- Indiana, PA (9 miles from Home, PA)
- 27 days ago
Yard Associate - Customer Service Who We Are Lezzer Lumber, family-owned and operated company, began in 1927 and has remained a leader in the building supply materials industry. Lezzer Lumber has...
In Person Full TimeCustomer Service - Self Storage Manager
- Public Storage
- Robinson, PA (23 miles from Home, PA)
- 45+ days ago
- Robinson, PA (23 miles from Home, PA)
- 45+ days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative
- Harris Computer Systems
- Indiana, PA (9 miles from Home, PA)
- 90+ days ago
- Indiana, PA (9 miles from Home, PA)
- 90+ days ago
Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach. Provide claim status to policyholders or providers with a positive and...
In PersonDemographic Data for Home, PA
Moving to Home, PA? Find some basic demographic data about Home, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Home, PA
Highest Education Level
Customer Service Representatives in Home, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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