Customer Service Representative Jobs in Harrisburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Coordinator
- Lebanon, PA (24 miles from Harrisburg, PA)
- 4 hours ago
- Lebanon, PA (24 miles from Harrisburg, PA)
- 4 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Hybrid -Customer Service Associate IV
- Middletown, PA (9 miles from Harrisburg, PA)
- 1 day ago
- Middletown, PA (9 miles from Harrisburg, PA)
- 1 day ago
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Strengthens customer...
- Mount Holly Springs, PA (19 miles from Harrisburg, PA)
- 2 days ago
- Mount Holly Springs, PA (19 miles from Harrisburg, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Elizabethtown, PA (16 miles from Harrisburg, PA)
- 2 days ago
- Elizabethtown, PA (16 miles from Harrisburg, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Steelton, PA (3 miles from Harrisburg, PA)
- 2 days ago
- Steelton, PA (3 miles from Harrisburg, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Carlisle, PA (16 miles from Harrisburg, PA)
- 3 days ago
- Carlisle, PA (16 miles from Harrisburg, PA)
- 3 days ago
Shentel is hiring a Customer Service Representative (CSR) to join our call center team....
- Swatara, PA (5 miles from Harrisburg, PA)
- 4 days ago
- Swatara, PA (5 miles from Harrisburg, PA)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
We're looking for Inbound Customer Service Representatives who love helping people, solving problems, and making every interaction count....
Service Representative is responsible for handling inbound calls, email inquiries, and social media messages from customers or other individuals seeking a response to a compliment, problem or issue...
Retail Customer Service Cashier
- Carlisle, PA (16 miles from Harrisburg, PA)
- 5 days ago
- Carlisle, PA (16 miles from Harrisburg, PA)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Pharmacy Technician - Compassionate Customer Service Shift Flexibility Training Included
- Lebanon, PA (24 miles from Harrisburg, PA)
- 6 days ago
- Lebanon, PA (24 miles from Harrisburg, PA)
- 6 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
- Camp Hill, PA (2 miles from Harrisburg, PA)
- 6 days ago
- Camp Hill, PA (2 miles from Harrisburg, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Middletown, PA (9 miles from Harrisburg, PA)
- 6 days ago
- Middletown, PA (9 miles from Harrisburg, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Mount Joy, PA (22 miles from Harrisburg, PA)
- 6 days ago
- Mount Joy, PA (22 miles from Harrisburg, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Manheim, PA (24 miles from Harrisburg, PA)
- 6 days ago
- Manheim, PA (24 miles from Harrisburg, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Harrisburg, PA
Moving to Harrisburg, PA? Find some basic demographic data about Harrisburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Harrisburg, PA
Highest Education Level
Customer Service Representatives in Harrisburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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