Customer Service Representative Jobs in Harrisburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (IEB Enrollment)
- 1 Alpha Consulting LLC
- Harrisburg, PA
- 1 hour ago
- Harrisburg, PA
- 1 hour ago
Recent call center experience. Familiarity with handling confidential information (HIPPA knowledge preferred). Three or more years of customer service or human service experience....
Remote- Caliber Collision
- York, PA (16 miles from Harrisburg, PA)
- 16 hours ago
- York, PA (16 miles from Harrisburg, PA)
- 16 hours ago
Service Center York PA JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
In Person- Brightspeed
- Elizabethtown, PA (16 miles from Harrisburg, PA)
- 1 day ago
- Elizabethtown, PA (16 miles from Harrisburg, PA)
- 1 day ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
HybridCustomer Service Representative (Full-Time)
- XPO Inc.
- Carlisle, PA (16 miles from Harrisburg, PA)
- 1 day ago
- Carlisle, PA (16 miles from Harrisburg, PA)
- 1 day ago
Nearest Major Market: Harrisburg Job Segment: Customer Service Representative, Clerical, Data Entry, Customer Service, Administrative Apply now "...
In Person Full TimeCustomer Care Representative (Clerical Assistant 3)
- Commonwealth of Pennsylvania
- Harrisburg, PA
- 1 day ago
- Harrisburg, PA
- 1 day ago
center Experience with customer service Bilingual Legal Requirements: This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to...
In PersonSeasonal Customer Service Representative - Harrisburg Airport
- Enterprise Mobility
- Middletown, PA (9 miles from Harrisburg, PA)
- 2 days ago
- Middletown, PA (9 miles from Harrisburg, PA)
- 2 days ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In Person TemporaryPart Time Flexible Customer Service Associate
- Hertz
- Middletown, PA (9 miles from Harrisburg, PA)
- 2 days ago
- Middletown, PA (9 miles from Harrisburg, PA)
- 2 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
In Person Part TimeMSC Industrial Supply Co. Keyword Location Search view all jobs Customer Care Representative - Regional Omnichannel Jonestown, PA Posted yesterday Apply Now BUILD A BETTER CAREER WITH MSC Serving...
In PersonDaytime Customer Service Team Member
- Chick-fil-A
- Carlisle, PA (16 miles from Harrisburg, PA)
- 3 days ago
- Carlisle, PA (16 miles from Harrisburg, PA)
- 3 days ago
Chick-fil-A Carlisle is actively seeking Daytime Customer Service Team Members who are committed to helping "refresh" the lives of all we serve! We are looking for passionate, energetic,...
In PersonCustomer Service Associate - Closing Shift
- Raising Cane's
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 4 days ago
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 4 days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonClient Services Representative
- TEKsystems
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 4 days ago
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 4 days ago
Entry-Level Claims Support Specialist Looking to start your career in insurance with a stable, growth-focused company? This is a strong entry-level opportunity to gain hands-on experience while...
In Person Contract- PeopleShare by PROMAN
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 4 days ago
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 4 days ago
Are you looking for a great team to work with? Customer Service/Data Entry Job Details: Accounts Payable Expense Reports Purchasing Transactions Schedule: * Monday - Friday 8:00 am - 5:00 pm Pay...
In PersonCustomer Service & Sales Specialist
- Shipley Energy
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
Starting at $15 - $20 per hour based on experienceResponsibilitiesEffectively serve all customer needs and process inquiries in a courteous, friendly and timely mannerProvide all customers with...
In PersonCustomer Service Representative
- Shentel
- Carlisle, PA (16 miles from Harrisburg, PA)
- 6 days ago
- Carlisle, PA (16 miles from Harrisburg, PA)
- 6 days ago
Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business....
In PersonResidential Customer Service Representative
- Waste Connections
- Manchester, PA (15 miles from Harrisburg, PA)
- 6 days ago
- Manchester, PA (15 miles from Harrisburg, PA)
- 6 days ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
In PersonDemographic Data for Harrisburg, PA
Moving to Harrisburg, PA? Find some basic demographic data about Harrisburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Harrisburg, PA
Highest Education Level
Customer Service Representatives in Harrisburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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