Customer Service Representative Jobs in Harrisburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service Representative - Remote
- York, PA (16 miles from Harrisburg, PA)
- 21 hours ago
- York, PA (16 miles from Harrisburg, PA)
- 21 hours ago
As a Customer Service Representative, you will contribute to Premier NXs success by meeting our clients service levels. Come join us!...
Remote WorkBilingual Customer Service Specialist (Spanish)
- York, PA (16 miles from Harrisburg, PA)
- 1 day ago
- York, PA (16 miles from Harrisburg, PA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Carlisle, PA (16 miles from Harrisburg, PA)
- 1 day ago
- Carlisle, PA (16 miles from Harrisburg, PA)
- 1 day ago
Service Representative at our manufacturing facility located in Carlisle, PA....
Customer Account Representative
- York, PA (16 miles from Harrisburg, PA)
- 1 day ago
- York, PA (16 miles from Harrisburg, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Harrisburg, PA 4 DAYS AGO 21513789 Summary Harrisburg, PA $21.45 - $21.45 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week /...
Customer Service Representative
- Lebanon, PA (24 miles from Harrisburg, PA)
- 2 days ago
- Lebanon, PA (24 miles from Harrisburg, PA)
- 2 days ago
Lebanon, Pennsylvania 15220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 4 days ago
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Inbound Customer Service Representative
- Harrisburg, PA
- 5 days ago
- Harrisburg, PA
- 5 days ago
Experience: At least one year of call center experience demonstrating customer service excellence. Key Skills: Fluent in both English and Spanish (spoken and written)....
Customer Care Representative Harrisburg, PA, United States | req2859 Posted on: 5/13/2025 Customer Care Representative This is a hybrid role that can be based in either Harrisburg, PA or...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Harrisburg, PA
- 5 days ago
- Harrisburg, PA
- 5 days ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
Service Center York PA JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
Cash Office/ Customer Service Desk Associate - FT
- Lebanon, PA (24 miles from Harrisburg, PA)
- 6 days ago
- Lebanon, PA (24 miles from Harrisburg, PA)
- 6 days ago
Cash Office/ Customer Service Desk Associate - FT 3.3 3.3 out of 5 stars 2231 Lebanon Valley Mall, Lebanon, PA 17042 Cash Office/ Customer Service Desk Associate Bring your experience to work for...
- Jonestown, PA (22 miles from Harrisburg, PA)
- 8 days ago
- Jonestown, PA (22 miles from Harrisburg, PA)
- 8 days ago
Customer Care Representative 3.4 3.4 out of 5 stars Jonestown, PA Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That...
- Elizabethtown, PA (16 miles from Harrisburg, PA)
- 8 days ago
- Elizabethtown, PA (16 miles from Harrisburg, PA)
- 8 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Demographic Data for Harrisburg, PA
Moving to Harrisburg, PA? Find some basic demographic data about Harrisburg, PA below.
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Salary for Customer Service Representative Jobs in Harrisburg, PA
Highest Education Level
Customer Service Representatives in Harrisburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Baking
- Order Processing
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Scanning
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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