Customer Service Representative Jobs in Greencastle, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (14 miles from Greencastle, PA)
- 22 hours ago
- Fil-Tec, Inc.
- Smithsburg, MD (14 miles from Greencastle, PA)
- 22 hours ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Customer Service Representative
- Chambersburg, PA (10 miles from Greencastle, PA)
- 2 hours ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 2 hours ago
Essential Duties and Responsibilities: Communicate with customers and potential customers by phone, mail, e-mail or fax regarding commercial accounts, change in service, pick up days, billing,...
Customer Service Representative
- Chambersburg, PA (10 miles from Greencastle, PA)
- 13 hours ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 13 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Account Representative
- Waynesboro, PA (8 miles from Greencastle, PA)
- 14 hours ago
- Waynesboro, PA (8 miles from Greencastle, PA)
- 14 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04776) - 1515 Linclon Way E
- Chambersburg, PA (10 miles from Greencastle, PA)
- 3 days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 3 days ago
Customer Service Rep(04776) - 1515 Linclon Way E 3.4 3.4 out of 5 stars Chambersburg, PA Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job...
Customer Service Rep(04683) - 17549 Virginia Ave
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
Customer Service Rep(04683) - 17549 Virginia Ave 3.4 3.4 out of 5 stars 17549 Virginia Avenue, Hagerstown, MD 21740 Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person?...
Customer Service Rep(04742) - 614 E. Main St
- Waynesboro, PA (8 miles from Greencastle, PA)
- 3 days ago
- Waynesboro, PA (8 miles from Greencastle, PA)
- 3 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(01353) - 8309 Martinsburg Pike
- Shepherdstown, WV (24 miles from Greencastle, PA)
- 3 days ago
- Shepherdstown, WV (24 miles from Greencastle, PA)
- 3 days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Service Rep(09356)-4 Tiger Way
- Boonsboro, MD (19 miles from Greencastle, PA)
- 4 days ago
- Boonsboro, MD (19 miles from Greencastle, PA)
- 4 days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Account Representative
- Chambersburg, PA (10 miles from Greencastle, PA)
- 5 days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Falling Waters, WV (17 miles from Greencastle, PA)
- 8 days ago
- Falling Waters, WV (17 miles from Greencastle, PA)
- 8 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 436420 Address: USA-WV-Falling Waters-78 Worchester Drive Store Code: Store 02194 FRONT END (7230679) Food Lion has been providing an...
Customer Service Specialist - Now Hiring
- Chambersburg, PA (10 miles from Greencastle, PA)
- 12 days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 12 days ago
Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...
- Chambersburg, PA (10 miles from Greencastle, PA)
- 12 days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 12 days ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
Transportation Customer Service Representative
- Williamsport, MD (15 miles from Greencastle, PA)
- 13 days ago
- Williamsport, MD (15 miles from Greencastle, PA)
- 13 days ago
QCI is seeking an experienced Customer Service Representative (CSR) to join our team out of Williamsport, Maryland. Quality Carriers, Inc....
Customer Service Representative
- Fayetteville, PA (15 miles from Greencastle, PA)
- 13 days ago
- Fayetteville, PA (15 miles from Greencastle, PA)
- 13 days ago
Service Representative at our manufacturing facility located in Fayetteville, PA....
Demographic Data for Greencastle, PA
Moving to Greencastle, PA? Find some basic demographic data about Greencastle, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Greencastle, PA
Highest Education Level
Customer Service Representatives in Greencastle, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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